• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.2%
Positive
186
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,669)

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customer service (131) cabinet parts (69)
Thumbnail of user scottb4095
Scott B.
2 reviews
0 helpful votes
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September 16th, 2020
Verified purchase

You had the part I needed at a fair price. You advised me that I was only ordering half a hi GE, but that's what I want. That half has broken on three of my existing hinges.

Thumbnail of user ransome6
Ransom E.
1 review
0 helpful votes
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April 23rd, 2019
Verified purchase

Precisely constructed materials made the experience a pleasure. Pre-sanded wood made staining easy. My only disappointment was that the tops and bottoms were Masonite.

Thumbnail of user scotth2361
New Jersey
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Easy to order, stuff came on time, all good! These reviews get on my nerves!

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Celeste P.
1 review
0 helpful votes
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March 17th, 2019
Verified purchase

Had to order 2 pair because the size was not given. Also, I think the shipping charge and small order charges make the price excessive for what I am getting.

Thumbnail of user harlanf20
Wisconsin
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

They had what I needed, and it shipped promptly and arrived in a timely manner.

Thumbnail of user richardl2793
Oklahoma
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I knew when I placed my order that it would be right and on time.

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Heidi S.
3 reviews
0 helpful votes
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May 13th, 2020
Verified purchase

Good. I like that the cart automatically let me know what additional parts I need.

However, there was some confusion on the hinges. I ended up with the wrong ones.

Thumbnail of user daniels3807
Minnesota
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Happy with your product and service. Thank you for helping me with my building needs.

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Chris U.
22 reviews
0 helpful votes
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August 17th, 2020
Verified purchase

Having a diagram with precise measurements of all parts of the hinge was extremely helpful and enabled me to order with confidence. The hinges fit perfectly.

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kimati C.
1 review
0 helpful votes
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June 16th, 2019
Verified purchase

WE ARE RETIRED SENIORS. WE ARE HAPPY AND SATISFIED WITH THIS GREAT ITEM.THANKS FOR SINCERELY HELP US.MAY GOD BLESS YOU. I DON'T THINK IF WE NEED ANYTHING ELSE. WE HAVE RAISED WITH 6' HEIGHT ITEMS THOSE ARE WRATHFUL FOR US.THANKS FOR SINCERELY HELP.WE HAVE LOW INCOME.WE ARE JUST SENIORS.RIGHT NOW DON'T WANT ANYTHING ELSE.THANKS.

Thumbnail of user mikeg2349
Washington
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

Web site was user friendly for matching old to new

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Gene A.
2 reviews
0 helpful votes
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April 13th, 2020
Verified purchase

The hinge arrived poorly packaged and bent. If they sent me another one, it would be packaged the same way, I'm sure. I can probably bend it back, or just cut it where the bend is.

Thumbnail of user maryh5538
Mary H.
3 reviews
0 helpful votes
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January 25th, 2019
Verified purchase

It was good, however I would have liked to have spoken to someone to be sure my hinge purchase is accurate. Very pleased received the cabinet door hinge and it fit and works perfectly! Thank you

Thumbnail of user montee18
Iowa
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

I have used this website before and have always received fast, accurate service!

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JoAnn T.
2 reviews
0 helpful votes
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July 22nd, 2019
Verified purchase

I ordered 2 lid organizers but by the time I matched up all my pans, I only needed one. When I called to get an authorization # the manager was very rude! I told him I was not even home when the professional cabinet installer put them in & that I only needed one but saw on site " everything must be in original package " I had all packaging, it had been put in only the day before & he said I may not get my money back b/c the packaging had been opened!
I expressed my dissatisfaction & he said I was angry & combative! He was the WORST customer service representative I have EVER dealt with & I will NEVER buy from your website again & I will go online & tell everyone I know your return policy is ridiculous, BUYER BE WARE!

Thumbnail of user charlesf1509
New Jersey
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

Early delivery, shipping way to expensive. Shipping was half the cost of the product

Thumbnail of user jeffs3063
Illinois
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Simple- found knobs I needed- ordered and arrived!
Thanks

Thumbnail of user blairb169
Blair B.
1 review
0 helpful votes
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March 11th, 2020
Verified purchase

I don't have any negative thing to say about cabinetpart.com. They have a large variety of parts that a big box store does not have. And for the prices they are very competitive.

Thumbnail of user josephl2836
Joseph L.
1 review
0 helpful votes
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May 13th, 2020
Verified purchase

I found the perfect baskets for my pantry. I love the look and feel. I did expect the rubbed bronze to be closer to black, but they were a dark brown. Still looks very sharp in my pantry.

Thumbnail of user colina137
Wisconsin
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Perfect! Just what I needed and at a fair price.
Thank you, Colin

Thumbnail of user johnh11238
John H.
1 review
0 helpful votes
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October 31st, 2018
Verified purchase

If I get the right parts, I will be delighted with the expert help I received.

I did and I am delighted.I could not possibly have successfully completed this job without them.

Thumbnail of user brycer85
Bryce R.
1 review
0 helpful votes
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November 27th, 2018
Verified purchase

We are a cabinet company and purchase a lot of hinges for different cabinets we retrofit. Cabinet parts has been great to work with and always have the special items we need.

Great customer service.

Thumbnail of user sherim379
Florida
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Order came quickly and items were correct and well packaged.

Thumbnail of user stephenl1931
Stephen L.
2 reviews
0 helpful votes
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April 23rd, 2020
Verified purchase

Easy! Had part # - typed it in- correct product came up. Placed Order via PayPal - so Billing & Shipping address present. Reviewed Order/ Clicked CONFIRM... DONE!

Thumbnail of user maritesh2
California
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Good service. Fast and reliable. Products arrived as promised and in good condition.

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Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

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Richard W.
Typically does not respond to reviews

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