• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.2%
Positive
186
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,669)

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customer service (131) cabinet parts (69)
Thumbnail of user cww14
Iowa
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I found exactly what I needed and the shipping was fast. I would definitely recommend!

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Richard O.
1 review
0 helpful votes
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March 4th, 2019
Verified purchase

It would be better to have a tech support to verify correct matches The parts I ordered was deemed to be the correct replacement parts. The info that was given was correct to accomplish the job.

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Brenda F.
1 review
0 helpful votes
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May 21st, 2020
Verified purchase

I appreciated the ability to order just the part I needed. Unfortunately the part was cheap but shipping was not. I do understand why, and it was still cheaper than buying the whole hinge.

Thumbnail of user ricky108
Michigan
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Very pleased with the drawer slides.The quality compared to other drawer slides are very good.

Thumbnail of user richardg3306
Arizona
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Parts ordered worked as replacements for discontinued parts.

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barbara r.
3 reviews
0 helpful votes
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April 29th, 2020
Verified purchase

Terrible service haven't received my order and after numerous emails and phone calls haven't gotten any info on my order or delivery date or tracking info

Thumbnail of user garyp1388
California
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Excellent I appreciate your response and I will order from you in the future. I received my order.

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mickey p.
1 review
0 helpful votes
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July 19th, 2020
Verified purchase

My order was incomplete and incorrect. Natasha in customer service reordered the missing parts. I was satisfied with the correction and how my order was handled through customer service

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LaDonna Z.
1 review
0 helpful votes
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July 19th, 2020
Verified purchase

I did receive my order, but when I placed the order for the cabinet hinges I assumed that the part that attaches it to the cabinet would be included and it was not.

Thumbnail of user davidb10171
South Carolina
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I received the wrong part somehow but the correct part was shipped quickly. Thanks.

Thumbnail of user petew168
Wisconsin
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

My order shipped early, arrived early, and was complete.
I will definitely order again.

Thumbnail of user toml1220
Idaho
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Everything went as planned right hinge right timing on delivery

Thumbnail of user millardt10
South Carolina
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Difficult to figure out how to pull slides apart initially.

Thumbnail of user morriso22
Morris O.
1 review
0 helpful votes
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August 24th, 2018
Verified purchase

I was sent the wrong parts, after calling I was sent the correct parts at no extra cost and was told to keep the wrong parts. Support was very helpful and understanding.

Thumbnail of user petec389
Texas
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

Don't have it installed
Yet. If I have troubles I will contact you.

Thumbnail of user alm471
California
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Great well fitting and well made cabinet slides and i would order again

Thumbnail of user buckyc1
Illinois
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Part cam quicker than I expected and worked perfect. Thank you for the great service!

Thumbnail of user jh1278
Nebraska
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Both of the boxes were missing some of the screws. Went to the hardware store and bought some.

Thumbnail of user josephew
New York
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

Very happy with my new hinges. They fit perfectly and work great.

Thumbnail of user ronw908
California
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Easy to find the right part. Fast shipping. Exact match for what I needed

Thumbnail of user gregs1493
Illinois
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Huge selection and prices were best I could find. Quick delivery

Thumbnail of user sharonw2369
Michigan
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Ordered under top mounting drawer guides worked perfectly, nice quality. Will buy again!

Thumbnail of user mickeya36
Tennessee
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Excellent product. Fit into cabinet with minimal work.

Thumbnail of user willp352
California
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Impressive turnaround from order to delivery after I called for a part.

Thumbnail of user michaelt4085
Florida
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Excellent beyond expectations
Wonderful experience

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From the business

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

Company Representative

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Richard W.
Typically does not respond to reviews

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