• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.2%
Positive
186
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,669)

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customer service (131) cabinet parts (69)
Thumbnail of user joelo160
Joel O.
1 review
0 helpful votes
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July 11th, 2020
Verified purchase

You should have explained on your website that the hinges I ordered probably needed screws and plastic dowels to install, which were not included. Otherwise - ok

Thumbnail of user bobt1030
Virginia
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

Quick delivery and excellent product that met the requirements my clients were look for.

Thumbnail of user christinew1699
Pennsylvania
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Order was delivered in a timely manner. Have not had time to install them yet.

Thumbnail of user tb456
Maine
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Easy installation, high quality, quickly delivered. No fuss. Thank you!

Thumbnail of user mikem4163
Illinois
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

You had the parts at a great price with fast delivery!

Thumbnail of user roberts8379
Pennsylvania
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Googled the part online. Found your business there. Placed order. Everything worked out fine.

Thumbnail of user theodorep114
New Jersey
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

The exact replacement match as researched by your customer service

Thumbnail of user edwardf598
Massachusetts
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Easy ordering, fast efficient service. Have ordered before, will again.

Thumbnail of user kennethw1053
Illinois
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

It took one month to receive the order, so I was pleased.

Thumbnail of user jamess8031
Pennsylvania
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The online buying experience was easy to work with.

Thumbnail of user kene193
North Dakota
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

Great price. High quality. Fast Delivery. Nuff said.

Thumbnail of user bruceb1559
Virginia
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Fast delivery, everything arrived in good condition although packaging could have been improved on.

Thumbnail of user alanr732
California
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Ordered hinge, arrived on schedule, fit perfectly, laundry hamper works well now

Thumbnail of user brianm4909
Brian M.
4 reviews
0 helpful votes
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April 13th, 2019
Verified purchase

Not great overall. Slow processing. Minimums fees. Shipping fees are pretty high. Good enough selection but not sure if the overall experience is worth repeating

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Melanie K.
4 reviews
0 helpful votes
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May 15th, 2020
Verified purchase

Fine - couldn't order a part you reference on the site so I emailed customer service but. It quick answer- found it on amazon so ordered 3rd item there.

Thumbnail of user garyw2168
Gary W.
20 reviews
0 helpful votes
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June 19th, 2020
Verified purchase

The gentleman was very good, but I don't think he fully understood the issue. He explained that I would get the drill piece separately, I understood, but he didnt understand the issue with the hinges. The hinges ordered were KV-8080HKEZSEB. I received KV8080HKS-SAL-EB. The statement said could not match the my part number. On the ones I received the two pieces that mount to the frame of the cabinet do not have the oiled bronze/black finish, they are silver colored.

Thumbnail of user leonardm426
Leonard M.
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I was able to find exactly what I needed. The site was easy to navigate.
I had one problem though, I thought I could use the remainder of the mounting hardware from the old hinges. I have after much analysis...figured out I cannot use the old parts. I know your site did ask me if I needed it with a pop up window...I declined. Could you tell me what those remaining parts are so I can order them and get my cabinet back in working order?
I bought the following hardware: Part number GHA148.322.53.0815 (Grass Nexis Screw on 110 degree Half Overlay Hinge - Self Close, and BLD-CPLH-110HALFSC 110 soft close clip CAM hinge half overlay. My confirmation number was F*******, My work order was: MART*******.
If you could provide me with that optional hardware information.I would greatly appreciate it.
Thanks,
Leonard

Thumbnail of user donaldc1659
Donald C.
1 review
0 helpful votes
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September 9th, 2020
Verified purchase

Was not an exact match and cabinet doors don't line up with drawer above. Holes in hinge don't line up with holes in cabinet. Original hinge is Grass 860-047 W15 01.

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MICHAEL C.
4 reviews
0 helpful votes
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June 15th, 2020
Verified purchase

It was good. Purchased during COVID-19 lockdowns, so response time to a chat question was much longer than normal. However, answer was received, product was ordered and package received. Thanks

Thumbnail of user donaldb2208
Donald B.
18 reviews
0 helpful votes
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February 29th, 2020
Verified purchase

Need to adj ord after it was placed. It was easy, but recieved recieved one 12" glide in place of one of the 14".
Didnt contact supplier about thr error.
I was able to use it.

Thumbnail of user jenniferk2864
Jennifer K.
1 review
0 helpful votes
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May 3rd, 2020
Verified purchase

Everything came quickly and these are high-quality cabinet parts. My kitchen looks like I hired a very expensive contractor, but I did it myself!

Thumbnail of user ernestr219
Ernest R.
1 review
0 helpful votes
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November 4th, 2019
Verified purchase

We called about inventory of a discontinued product. The service rep called back and verified that enough pulls are on hand to fulfill our order.

Thumbnail of user dnielsonf
DNielson F.
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

Finding replacements for drawer organizers to replace some that had worn out was the goal. Cabinetparts.com had a perfect match. I am beyond pleased.

Thumbnail of user donnah3166
Donna h.
1 review
0 helpful votes
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October 13th, 2019
Verified purchase

Parts came in two shipments and took longer for the mailed ones. My fault because I only get mail box number and didn't think to give street address.

Thumbnail of user jamesc8314
James C.
16 reviews
0 helpful votes
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November 13th, 2019
Verified purchase

Order shipped in 3 shipments only got shipping information on two which raised a concern about if I would receive my complete order

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Richard W.
Typically does not respond to reviews

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