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CabinetParts has a rating of 4.4 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.
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2,241 reviews
Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.
I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.
Excellent all around. I am so happy you were able to identify and supply the hinges that matched the old ones. Great job.
Lowest price. Reasonable shipping cost. BLAZING fast processing and delivery. Next day from NC to VA. Well packaged. You guys and gals rock!
Parts arrived faster than expected and well packaged. We've used these slides several times and they are a good quality for the price.
Support is OK, I had a question and they just pointed me to the website. I figured it out on my own.
After multiple unsuccessful trips to many Lowe's in my neighborhood, I found this gem of a website to restore an old dresser!
Shipping seems a bit high for the product but I'm sure weight is a factor and I am happy to support usps.
I was discouraged about the additional charge of $3 for small order. Most homeowners are doing small jobs or ordering replacement parts.
The part is incorrect and cabinet parts company has no 800 number. I would not recommend this company to a friend.
Cody made it easy. He replied to my email and provided links to your website with the replacement part numbers, etc.
Don't have the hinges yet but if everything goes as easily as it has up until now I am totally impressed
Once you figure out how the web site works it is easy to navigate and Cabinet Parts has everything you need
Very helpful...A slow in response time to my questions but
I believe that was because it was on weekend after hours.
The chat option on the website worked better than I had anticipated. No need to wait in a long phone queue.
I'm not done yet. I ordered two sets of hinges, and one will be returned - whichever one isn't the right fit...
Quick delivery and the videos showing the install were really helpful. Solved an issue that had been bothering me for months.
Poor packaging for shipping. Hinges in a bag.drawer slides had 2 tabs bent. Mountings and stops loose moving in the box,
They have the parts I needed. Hopefully quick ship. Update: shipping was fast and parts were exactly as ordered. Thanks!
Have sent additional product inquiries through vendor's Customer Service web portal of which have not been responded or replied to.
Parts arrived on time and customer service was very helpful in choosing the correct part. You guys are the best!
Product was perfect one up easy. Would suggest putting directions when ordering Hardware. I had to Google how to install
As a cabinet professional I find cabinetparts.com to be the most comprehensive source for my requirements at a competitive price.
Parts are quality, came in sooner than anticipated, the only place I could find high quality rose gold cabinet handles.
It's hard to order up parts like drawer slides. Your site made it easy to narrow down what I needed.
Contacted cabinet parts via chat. They took appropriate dimensions and photos to find the exact parts I needed. Fantastic experience!
Found what I wanted, exactly the right look and size. Easy to purchase and received quicker than expected. Awesome service!
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