• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.3%
Positive
188
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,671)

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customer service (131) cabinet parts (69)
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Kathleen Q.
1 review
0 helpful votes
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February 8th, 2019
Verified purchase

Disagree with your small package surcharge. I'm not buying 40 pulls if I don't like them. I need to see 1 before I can place the big order.

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William R.
13 reviews
0 helpful votes
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January 3rd, 2019
Verified purchase

We found the drawer slides online and quickly installed them in a 40 year tool box.

Exactly what we were looking for. Great price and quick delivery

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Lawrence D.
1 review
0 helpful votes
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August 31st, 2020
Verified purchase

Great parts! I've been looking for these hinges for a while my local big name stores dont have them and you guys do and I appreciate it.

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Cynthia D.
16 reviews
0 helpful votes
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April 30th, 2019
Verified purchase

I found a good number of choices in the size that I needed. I'm very pleased with what I selected. They look beautiful on my kitchen cabinets!

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Susan B.
1 review
0 helpful votes
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May 3rd, 2020
Verified purchase

My experience was what i expect from any merchant: prompt and courteous service. I got that form cabinet parts.

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Edwin S.
1 review
0 helpful votes
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April 14th, 2020
Verified purchase

Other websites were confusing, CabinetParts was painless and I found the part I need at a reasonable price. Thanks!

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Peter M.
1 review
0 helpful votes
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December 27th, 2018
Verified purchase

All ordered parts arrived on time and are easily assembled. Customer service was very responsive and helpful, questions answered.

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Robert L.
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

Had missing parts in original shipment, called customer service and they were here in 2 days. Can't beat that

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WILLIAM L.
1 review
0 helpful votes
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April 23rd, 2019
Verified purchase

You had the exact hinges that I needed for a tricky project, and got them to me the following day.
Excellent job by cabinetparts.com and UPS.

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Brian V.
2 reviews
0 helpful votes
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November 29th, 2018
Verified purchase

Accurate pictures were a big part in my purchase decision. It was easy to see that I was ordering the correct hinges for my kitchen cabinets.

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Daniel A.
14 reviews
0 helpful votes
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August 9th, 2020
Verified purchase

The product choices were broad and prices were right. Customer service rep gave me good guidance on installing.

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Roberta S.
1 review
0 helpful votes
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May 16th, 2019
Verified purchase

Shipping charges were a surprise. I would like to see those before I enter all my personal information...

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Linda D.
14 reviews
0 helpful votes
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October 4th, 2018
Verified purchase

I was disappointed that the hinge did not fit better into existing holes. We needed a router to make the right hand pieces fit properly

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Katherine H.
1 review
0 helpful votes
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February 16th, 2019
Verified purchase

Unfortunately, the hinges I bought do not fit. Live chat advised incorrectly. I have to return them and hopefully find new ones that will fit.

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Thomas B.
1 review
0 helpful votes
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April 1st, 2019
Verified purchase

Just have to get my wife and help put hinges in need to look at u-tube on the easy way. Send me a u tube to watch a link thanks

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Jack W.
1 review
0 helpful votes
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March 19th, 2020
Verified purchase

Found information about replacement hinges hard to understand and find exactly which replacement part number I needed.

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Gene F.
1 review
0 helpful votes
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March 6th, 2020
Verified purchase

Called and verified the hinge number we needed, my experience was great. Knowledgeable and friendly customer service.

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Rodney W.
5 reviews
0 helpful votes
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September 11th, 2019
Verified purchase

I hate typing but parts arrived undamaged and on time. Installation went well and they work perfectly

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Jay W.
2 reviews
0 helpful votes
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November 7th, 2019
Verified purchase

Easy and effective experience. I sent them a photograph of the old hinges to be replaced, they recommended a replacement, and it worked perfectly.

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Louis D.
1 review
0 helpful votes
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June 20th, 2018
Verified purchase

Andrew was awesome! Knew exactly what I was looking for (when I didn't). Great experience! Will defiantly buy from you guys again!

Lou Dennis

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David T.
1 review
0 helpful votes
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July 3rd, 2020
Verified purchase

It was easy enough to select and order.I would of liked to had a tracking # after confirmation of my order without requesting one

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Dave K.
1 review
0 helpful votes
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September 19th, 2019
Verified purchase

Shipper lost a guide and Cabinet parts made it good. Have had good luck with this company and the product price points are competitive.

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Georgia H.
1 review
0 helpful votes
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January 20th, 2019
Verified purchase

Good pricing and quality products. This is my second kitchen remodel where I've used Cabinetparts.com and I am happy with the products they offer.

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Peter L.
1 review
0 helpful votes
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August 13th, 2020
Verified purchase

Didn't care for the on line interface as it wasn't specific enough with directions &/or steps to follow to get what you needed

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Monty W.
1 review
0 helpful votes
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March 17th, 2020
Verified purchase

It was very easy to order the parts I need and I received them in a timely manner with tracking info rovided.

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Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

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Richard W.
Typically does not respond to reviews

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