• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.3%
Positive
188
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,671)

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customer service (131) cabinet parts (69)
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steve t.
1 review
0 helpful votes
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July 26th, 2020
Verified purchase

Bait and switch, did not receive what I paid for and what the invoice said was shipped. No response from you except a computer response

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Ira T.
1 review
0 helpful votes
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December 24th, 2019
Verified purchase

I was able to find a replacement hinge as a suitable substitution for a hinge that is no longer being manufactured. You save the day!

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Mary S.
1 review
0 helpful votes
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December 11th, 2018
Verified purchase

I sent pictures of the broken hinge I needed. Received an email with the best matching hinge available.
Ordered a set to match fit well.

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Jess N.
17 reviews
0 helpful votes
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September 17th, 2020
Verified purchase

Doug on the phone & Kiara online were both super helpful & efficient in handling my issue, thanks alot!

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Cherie W.
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

Just what I was looking for, and the price was better than I found anywhere else. Really updated my kitchen.

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Bob E.
21 reviews
0 helpful votes
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July 10th, 2018
Verified purchase

Website was very informative and the videos were helpful (especially the one that showed exactly what came in the box)

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Clyde F.
1 review
0 helpful votes
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October 26th, 2019
Verified purchase

Have used Cabinet Parts on three occasions and have absolutely no complaints...will use them again should I have a need!

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Joyce D.
1 review
0 helpful votes
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July 15th, 2020
Verified purchase

The blowers offered fit our wood hoods properly. The price is good and delivery is speedy. We will order again.

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George D.
1 review
0 helpful votes
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January 28th, 2020
Verified purchase

My online experience with CabinetParts.com was excellent. My orders were shipped to me within 2 to 3 day after ordering.

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Daniyyel M.
1 review
0 helpful votes
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May 10th, 2020
Verified purchase

The website was easy to use and was the only place I could find that had what I needed! I will always come here for my cabinet projects.

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Sharon L.
7 reviews
0 helpful votes
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August 31st, 2018
Verified purchase

Cody helped us figure out what hinge we needed. He was VERY helpful and we appreciate the time he spent with us via email

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Katherine V.
1 review
0 helpful votes
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January 21st, 2020
Verified purchase

I was granted a return label however I had to pay more to ship the wrong hinges back then what I paid for them.

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Lennox A.
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

It is very helpful to ensuring the correct products is delivered promptly to have jobs completed I must stay I will refer u guys

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Silke S.
1 review
0 helpful votes
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October 13th, 2020
Verified purchase

Great experience, great product! I was so happy to find exactly what I needed from you all. My order arrived quickly and ready to install. Thank you!

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Whitney A.
1 review
0 helpful votes
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April 22nd, 2020
Verified purchase

I received what I ordered in a timely manner, the order was correct, and just what I needed. The prices on this site can't be beat either!

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PAUL M.
1 review
0 helpful votes
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June 26th, 2020
Verified purchase

Received part but have not installed yet. It looks right but won't know for sure until I install it.

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Alan O.
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

I've had a great experience with cabinetparts.com every time I've ordered items. Always shipped quickly and at great prices.

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James J.
1 review
0 helpful votes
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April 30th, 2020
Verified purchase

I was looking for replacement hinges that were installed 25 years ago. I appreciate your finding them for me.

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Utpal B.
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

Great customer service support to identify the parts i needed. Super easy to place order and super fast delivery!

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Terri B.
1 review
0 helpful votes
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June 1st, 2019
Verified purchase

Very easy to deal with. You found the correct parts I needed. Would use you again and recommend you.

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John X.
24 reviews
0 helpful votes
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March 3rd, 2020
Verified purchase

I received the items in a timely manner. I have not installed them and will provide more feedback them.

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Brian N.
10 reviews
0 helpful votes
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May 13th, 2020
Verified purchase

Apparently could not follow guidelines to measure correctly. Part of the hinge did not fit properly but the part I need worked perfectly.

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will k.
1 review
0 helpful votes
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January 18th, 2020
Verified purchase

I contacted the support group and they helped me collect all the details needed to pick the right drawer slides and mounting hardware

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Daniel A.
18 reviews
0 helpful votes
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October 14th, 2019
Verified purchase

Site is easy to search. The exact part I needed is no longer manufactured but I was able to find a close match

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Charity C.
1 review
0 helpful votes
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September 2nd, 2019
Verified purchase

Really good, I wish I could be sure about the item i purchased and the shipping seems excessive 11$ on an $8 product.

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Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

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Richard W.
Typically does not respond to reviews

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