CafePress has a rating of 2.1 stars from 645 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CafePress most frequently mention customer service, poor quality, and credit card problems. CafePress ranks 474th among T Shirts sites.
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From Canada, I ordered 4 large ciao bella mugs, all of which arrived in perfect condition the day before expected delivery. The mugs were carefully packaged, each individually. I had to pay no extra charges such as border tax.
Crazy that they send 2 packages, when I was order the two things in one order, have to pay two duty when it arrives to Sweden.
From Canada, I ordered 4 large ciao bella mugs, all of which arrived in perfect condition the day before expected delivery. The mugs were carefully packaged, each individually. I had to pay no extra charges such as border tax.
T-shirts are good quality and come in a real variety. The real highlight was their customer service. I mis-ordered and they made it right, no charge. Shipping is fairly expensive, but otherwise very satisfied.
I ordered some custom iPhone cases, and even though I had quality issues with the products, CafePress issued replacements free of charge, and when the second order was defective, they gave me a full refund. So few companies have customer service anymore, especially in a solely online retailer, but they do in spades.
Ordered a pin and when i checked out said 8-12 day delivery or something like that but to my surprise it came in like 4 days! Also to my liking unlike other sites where you buy things from the item looked exactly like it was pictured! Pretty awesome site.
Great quality product, beautifully presented and packaged. When the original t-shirt I ordered didn't fit they were fantastic and sorted me out instantly. Fantastic... even unique, customer care
Much recommended and one of my new favourite online retailers!
I needed help with an exchange and cafepress not only responded immediately, but fully refunded my purchase without any hassles and allowed me to keep the product for donation to charity. You can tell a really great seller by how they handle a problem - 5 stars to cafepress.
Fantastic! Site is very easy to navigate and I was able to easily design a custom shirt for my son which he loved (no small feat with a teenage boy)!
Will definitely use again for custom print items. Great prices & quick shipping.
A friend of mine who lives in Canada purchased a gift from Cafe Press for my birthday and had it shipped to me in the greatest country on earth - the USA. The item was promptly delivered in perfect condition. My friend was a bit off on the size so I inquired about an exchange with customer support. The service was outstanding. They quickly made everything right at no extra charge. I can't say enough good things about this online purchase experience!
First time ordering from CafePress and it was a great experience! My mug arrived in perfect condition with good packaging before the expected delivery date. I contacted customer service a few times to receive an order update and they were very helpful and e-mailed me back the same day. Outstanding customer service. Will definitely be ordering from here again.
I ordered printed, adhesive, outdoor No Smoking signs. They were delivered very quickly. The printing was excellent and the adhesive-backed vinyl stock has performed wonderfully. I would definitely recommend!
I have ordered from this company for several years and have to say they do not disappoint. I do a lot of custom items which can tend to be pricey at low quantities, which can make one nervous when ordering. But have no fear, if you are at all unsatisfied with what you get, they take care of you like champs! So order away, don't delay, cause cafepress will make your day!
I've ordered a couple of things so far, and I am completely satisfied with everything. Both items were gifts, which arrived in a timely manner directly to the recipients. I was told they were of good quality. I love being able to order a gift for someone and have it delivered directly to that person, for a reasonable postage charge. Much less expensive than for me to ship it to the United States from where I live in Canada. Our postal rates are very high.
Received my order faster than expected, when I opened the package there was a little mix up but I called customer service and was instantly greeted by a very friendly woman who was more than happy to help me and surpassed my expectations. Will definitely do business with them again.
I ordered a custom shirt (just one) and I recieved it within a few days of ordering. It said 2 weeks or earlier and they shipped it out the very next day. Also I called in to customer service and had a blast with the nice lady on phone. She asked about the funny message on my shirt so I gave her the back story and she was almost peeing herself laughing. The shirt turned out perfect and I know it will be a hit at the party it's for. Thanks Cafepress.
Super customer service and exchange policy. Cafepress imprints all kinds of items. When the golf shirt I ordered was too big, they emailed to say a replacement was on the way and no need to spend money to send the other one back. AWESOME!
I ordered a Luke's Diner mug (Gilmore Girls), came quick, excellent price even w/ shipping, seamless experience. Then got an email offering a free mug but I pay shipping. So I ordered one that was supposed to be white with black handle says TEAM JESUS in pink. When it came the whole mug was black. I used contact us on their site and sent a pic of what it was supposed to look like according to their site and a pic of the actual mug. I asked what could be done. They emailed me explaining it is a heat sensitive mug and changes to white when any hot liquid is poured into it. I checked their website and I had completely overlooked that part. I tried it and it is very cool so decided to keep it, but they offered to exchange it even though it was free. I love these guys and will be buying more from them
Lots of choices for that hard to buy for person. The customer service is fantastic. The first shirt I received was much too large but I received a replacement in record time for no cost & no shipping the other one back. Definitely shopping here again!
I placed an order late at night, and the next morning I realized, I made a mistake. However, when I called to change it, the order had already shipped, which is incredibly fast. So, they were very courteous and changed my order on their own cost!
That was really an incredible experience, and I am very grateful.
It was such a fun and easy experience shopping with CafePress!
I saw items on this site that cannot be found on any other. The items are
Quality, and surprisingly not too pricey. Such fun gifts to give.
Similar to Zazzle.com, CafePress is a great place to get custom tee shirts made for gifts. Their web interface is easy to use and the prices are not too bad. I like making cute shirts for baby presents!
Everything I've ordered from CafePress has exceeded my expectations. I love the canvas photo best of all. The shipping charges are very reasonable, and I really enjoy the variety of phrases and pictures found on site. I like the way I can create personal projects. This is a fun, creative site.
I have been buying items from Cafe Press for a number of years, and have always been pleased-often quite impressed--with the wide variety of quality goods. Clothing is of sturdy material and gifts choices run from very nice to very funny. I know I'll be back many times!
I love your website. It does take some time looking for what you want because you have SO MANY things but that's good not bad. I have already been buying Christmas presents for my family members and at great prices with your discounts you offer online. I have had nothing but a positive experience with you.
Its been a while since i placed an order, but when i did i had no problems at all, the thing that does annoy me is the delivery time although this is not your fault so no way am i blaming you. You see it takes about aprox 10 hours to come over the atlantic few thousand miles, to the U K but takes 6 days to reach Macduff in Scotland, i think they use a push bike. Hope to order again soon.
P S on the occasion i have had to talk to your staff on the phone they sound very nice and help full Regards Maurice.
I ordered a few gifts last week, and after ordering them read some of the reviews only to see a lot of complaints about time and poor gifts.
Well iv received mine in less than a week and I must say all gifts were fantastic I'm so pleased
Thanks don't believable you read.
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