• California Pet Pharmacy

California Pet Pharmacy

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Overview

California Pet Pharmacy has a rating of 3.6 stars from 347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with California Pet Pharmacy most frequently mention customer service, great prices, and fast delivery. California Pet Pharmacy ranks 107th among Pet Meds sites.

  • Value
    11
  • Quality
    7
Positive reviews (last 12 months): 0%
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How would you rate California Pet Pharmacy?
Top Positive Review

“GLAD WE FOUND CPP”

Jean b.
7/31/19

We rescued a special needs Golden Retriever and we knew he was going to be expensive. After years of paying higher prices, we stumbled upon CPP and we are thrilled! They not only have saved us money on the monthly pills our dog requires, they also have excellent customer service and quick shipping.

Top Critical Review

“Untrustworthy and irresponsible business!”

MX g.
10/16/24

Don't trust this business. They tried to get my credit card info again after they accepted my order, annoyed me by continuing calling to sell me $15 shipping insurance which should be their responsibility, pretended didn't see my email when i never received my order for my cats coughing after I called them back per their request for address updating and paid additional shipping adjustment, only replied after I emailed them on the 12 th business day after their shipping but never received the order and requested ME to call them back again using the excuse that my phone number was not right while they could have just communicated with my via email on alternative solution as I suggested in emails. They again stopped emailing me back on my full refund request now. The order charged me $1092. And I don't even trust their medicine for my pets! Will mail an official complaint with all the emails records ready on my hand asap to the Adelaide Justice-consumer right and public their wrongdoings and fakeness on all consumer right protection websites that I knew and ever used! Not only for the money but for the JUSTICE

Reviews (347)

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customer service (107)
Thumbnail of user garyr36
Texas
1 review
6 helpful votes
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February 9th, 2015

Very poor website presence. It's been over 90 days and they still do not have customer accounts active. At this point I do not feel secure ordering refills online with California RX Pharmacy. Any legitimate company now days allows customers to create online accounts. They really need to get their act together and establish an e-market presence.

Thumbnail of user johnd941
Florida
1 review
0 helpful votes
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January 20th, 2018

I have been purchasing meds from theses people for many years now and never had any problems.The past year or so I buy meds and never get a tracking number. I have asked numerous times what is going on and ALL I get is apologies. To say the least I am getting tired of it. I will be writing to corporate. I think they need to re vamp thier shipping dept. I will be contacting Jessica on Monday 1. 22. 18.

Thumbnail of user lorib93
Florida
1 review
0 helpful votes
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February 2nd, 2017

I've been ordering my dog's medication from CPP for over a year now and I could not be more pleased. They've always been quick to send my order and when I've called customer service they were very helpful. The prices are way less than what I would pay from the vet and for someone on a limited budget that's very important.

Thumbnail of user scottw346
North Carolina
1 review
1 helpful vote
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August 25th, 2018

Obviously, my preference would be not to have to give my dog meds. However, after going through two other pharmacies, CPP won my business hands down. They have quick delivery, great service, and good prices. Thank you for helping my pup.

Thumbnail of user bettyt56
Oklahoma
3 reviews
1 helpful vote
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July 17th, 2018

We started using California Pet Pharmacy when we had a dog who was very sick and was on so many medications it was costing a fortune. They have saved us so much money! The customer service people are always very friendly and professional, and very clear about pricing. Delivery is fast. I highly recommend.

Thumbnail of user sarap83
New York
1 review
1 helpful vote
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August 9th, 2017

California Pet Pharmacy has been a convenient and cost-effective option for ordering my dog's flea and tick medications. They contact my vet directly so I don't have to do extra work and my orders ship quickly.

Thumbnail of user janicei20
North Carolina
1 review
1 helpful vote
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December 9th, 2019

California Pet Pharmacy has a great website, easy to search and navigate with a large product selection. I haven't needed their customer service often, but the one time I had a problem (not CPP's fault) they were helpful and professional. Their prices normally beat other vendors' as well. I've been a customer for over two years, and plan to stay with CPP!

Thumbnail of user johnj389
Florida
1 review
0 helpful votes
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June 6th, 2017

I have had very good experiences with California Pet Pharmacy over the past 2 years. Professional employees, quick deliveries and best of all I am saving a lot of money over the prices my dog's vet charges for the same prescription. I am happy to recommend them.

Thumbnail of user debrad38
Massachusetts
2 reviews
0 helpful votes
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September 6th, 2017

I have been ordering mess for my dog for a number of years now. The site is easy to use and the savings have been more than 50% off what my vet charges. CCP is also available by phone for any questions or concerns. Meds arrive promptly!

Thumbnail of user michaeln355
New Jersey
1 review
0 helpful votes
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May 19th, 2019

I have been using California Pet Pharmacy for over 6 years now. I order syringes for my diabetic cat and they have the best prices. Customer service is great and my orders always arrive earlier than expected and packaged well. I would highly recommend CPP to anyone.

Thumbnail of user lizj46
Nebraska
1 review
0 helpful votes
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June 19th, 2018

I have been purchasing my dog's prescriptions from California Pet Pharmacy for several years. When I think that I've waited too long to order and I'll run out, CPP has always come through. The meds arrive in time. And now that they finally updated their website so that you can save your information, ordering is even easier. I have been very happy with the service at California Pet Pharmacy--would definitely recommend them.

Thumbnail of user kathleenr44
Illinois
1 review
0 helpful votes
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August 24th, 2017

I have been using California Pet Pharmacy for about a year now. The prices for our dog's medicines are lower than we were paying at our veterinarian. The shipping is usually very speedy and the customer service workers are polite and professional.

Thumbnail of user brandim22
New York
1 review
0 helpful votes
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August 22nd, 2017

Prices better than at my vet. Fast turn around. Was pleased at the variety of meds CPP offers. They call when they are not able to reach the vet so that helps me contact the vet to see whats going on. Love their customer service.

Thumbnail of user benjaminm55
Pennsylvania
1 review
0 helpful votes
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August 22nd, 2017

I have been using CPP for many years. They always seem to have the best prices. My only complaint is that they do not have an customer account section and you have to re enter all the info each time. Will Def recommend to others

Thumbnail of user debbiep104
Oregon
1 review
0 helpful votes
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September 13th, 2017

Very good prices and quick service. They offer better prices than the vet's office. I always receive the order within a few days of ordering. I have enjoyed working with this company and will continue ordering in the future for all of my pet's needs.

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Thumbnail of user susiem22
Colorado
2 reviews
9 helpful votes
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August 23rd, 2017

I've been buying pet meds from California Pet Pharmacy for a few years. We were living in North Carolina when our vet recommended CPP for the best prices on our pet med needs. We usually purchase #100 Methimazole (thyroid med) tabs for our precious cat, Cleo.^^ We also purchase subcutaneous fluids for our other cat, Gizmo. Their prices are the best! Our new vet, here in Colorado, thought she could beat their prices, but quickly called me back & said CPP was the cheapest way to go! I order by phone and their customer service is friendly, efficient and they also contact our vet anytime it's needed for refills, etc. I'm so glad I found out about CPP. We've saved a lot of money!
*****Five Stars definitely! *****

Thumbnail of user gales21
California
1 review
3 helpful votes
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February 6th, 2016

My vet calls in prescription for my dog. This company was on the phone calling me for me to complete this order ASAP. I shipped expedite shipping 2-4 days it's been 8 days and I live 4 hrs away from them. I get every excuse why my pet medicine has not arrive. I told this company my dog needs these Medicine or she will die, they said nothing. Saving a few pennies is not worth it. Run fast get off their site and order with another pet Pharmancy. They don't care about you and less about your pet.

Thumbnail of user mariaa90
New York
2 reviews
0 helpful votes
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August 5th, 2017

With a great dane and a golden doodle, I am constantly looking for affordable pet medications. California Pet Pharmacy is without a doubt the most consistently well-priced store with the best customer service as well as fast shipping. Thanks so much!

Thumbnail of user karlal18
California
1 review
0 helpful votes
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August 4th, 2017

California Pet Pharmacy fills our fury friend's prescriptions each and every month. We have not had an issue with our order. The company contacts our vet for approval and we receive our order very quickly and at a very low cost. Thank you CPP for great customer service! Karla Long

Thumbnail of user nancys499
Minnesota
1 review
0 helpful votes
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August 18th, 2018

I have used California Pet Pharmacy for several years. Everytime I need meds I go online and compare prices. It never changes, CPP is always the cheapest. The provide prompt service and I get what I ordered in a timely manner. Will always go back to them.

Thumbnail of user garrym1
California
1 review
4 helpful votes
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March 21st, 2011

I used to order from the company that's always on TV for the last 5 years. I noticed over the years that their prices keep going higher and higher and now aren't too much cheaper than at my vet's. So I started surfing the web and came across this company and decided to give them a try. Not only are their prices lower but service is fantastic! The only problem I had was that they're on the west coast and I'm in New York so the time zone difference comes in to play when I call there. But I'm recommending these guys to all my friends and family!

Thumbnail of user lindag223
Michigan
1 review
0 helpful votes
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August 16th, 2017

I just started dealing with California Pet Pharmacy this month and am very impressed with the service and prices. I especially like the fact that they'll contact your veterinarian for approval of a prescribed medication, leaving no hassle on your part.

Thank you for your prompt service.

Thumbnail of user tambriab
Florida
1 review
2 helpful votes
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November 7th, 2016

If I could give a 1/2 or a 0 star I would. I requested that they call instead of fax, as my vet does not have a fax. Two months in a row they faxed instead of calling. If this needed medication was for a non threating medical condition I would say ok due to their prices. But my dog has Congestive Heart Failure and cannot be without his medication more than 24 hrs, he could die. They mess up, 2 months in a row, and want me to pay the rush fee. The savings is not worth the life of my dog. Terrible customer service.

Thumbnail of user heidip47
Rhode Island
1 review
0 helpful votes
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July 2nd, 2018

My lab Toby has joint issues in his leg and California Pet Meds has his medicine cheap and I always receive it super fast. The carprofen chewy tablets are so expensive everywhere else but not here! Thanks so much!

Thumbnail of user billl749
Texas
2 reviews
5 helpful votes
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January 10th, 2022

I ordered Vetmedin, having confirmed they had it in stock, not on back order. That was Dec 29,2021. I paid for second day delivery and they charged my card on 1/1/2022. When the Vetmedin didn't arrive by the Phone calls got me put on hold for about ten minutes before I as told to "Leave a message." The Vetmedin finally arrived on January 10th.

Tip for consumers:
Order two weeks earlier than you would from other vendors. Better yet, use other vendors, skip the aggravation.

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California Pet Pharmacy- Savings on Pet Meds, Frontline, Advantage FREE Shipping on order over $100

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