• California Pet Pharmacy

California Pet Pharmacy

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Overview

California Pet Pharmacy has a rating of 3.6 stars from 347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with California Pet Pharmacy most frequently mention customer service, great prices, and fast delivery. California Pet Pharmacy ranks 107th among Pet Meds sites.

  • Value
    11
  • Quality
    7
Positive reviews (last 12 months): 0%
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How would you rate California Pet Pharmacy?
Top Positive Review

“GLAD WE FOUND CPP”

Jean b.
7/31/19

We rescued a special needs Golden Retriever and we knew he was going to be expensive. After years of paying higher prices, we stumbled upon CPP and we are thrilled! They not only have saved us money on the monthly pills our dog requires, they also have excellent customer service and quick shipping.

Top Critical Review

“Untrustworthy and irresponsible business!”

MX g.
10/16/24

Don't trust this business. They tried to get my credit card info again after they accepted my order, annoyed me by continuing calling to sell me $15 shipping insurance which should be their responsibility, pretended didn't see my email when i never received my order for my cats coughing after I called them back per their request for address updating and paid additional shipping adjustment, only replied after I emailed them on the 12 th business day after their shipping but never received the order and requested ME to call them back again using the excuse that my phone number was not right while they could have just communicated with my via email on alternative solution as I suggested in emails. They again stopped emailing me back on my full refund request now. The order charged me $1092. And I don't even trust their medicine for my pets! Will mail an official complaint with all the emails records ready on my hand asap to the Adelaide Justice-consumer right and public their wrongdoings and fakeness on all consumer right protection websites that I knew and ever used! Not only for the money but for the JUSTICE

Reviews (347)

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customer service (107)
Thumbnail of user susang172
California
2 reviews
1 helpful vote
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July 31st, 2017

I love California Pet Pharmacy. Tgey typically ship either the same day or day following the day I place the order. Since I'm local to the Bay Area, usually the package arrives the very next day.

The prescription is about half the price of the veterinarian.

Thumbnail of user chantelg6
Arizona
1 review
1 helpful vote
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February 14th, 2020

The staff at California Pet Pharmacy are friendly and helpful. I couldn't find a better price for the medication my dog needed than what California Pet Pharmacy was selling it for. They ship quickly and I always get my order within a few days.

Thumbnail of user oscarg27
Arizona
1 review
0 helpful votes
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August 17th, 2017

I have been a customer of CPP for over 4 years, their service has always been outstanding, quick delivery and has saved me over 80% on medication when compared if I purchased locally. I would highly recommend CPP to all.

Thumbnail of user evelisseo
California
1 review
0 helpful votes
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June 5th, 2017

My vet charges me an arm and a leg for my pets Alergie Meds. Here I pay half the price. There girl I spoke to was nice and helpful and I had my meds in 4 days. Thank You California Pet Pharmacy You Rock!

Thumbnail of user peterb231
New Jersey
1 review
0 helpful votes
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August 10th, 2017

Much better pricing than other "guy". Courteous service and quick turnaround!. They contact my Vet and it shows up in my mail quickly. The prices can't be beat.

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Thumbnail of user kateb76
Colorado
1 review
0 helpful votes
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April 20th, 2017

Aweful exoeience! Some of the worst customer service I have ever come across. Waited a month to get the meds I had ordered, and eventually had to pay the 35$ for the order to be overnighted only to discover that they shipped only one of the 4 heart meds my dog needed. They would not overnight the rest st their cost even though they screwed up the order, Vanessa the customer service manager put words in my mouth and said that I had only expressed concern about the one medication that was shipped, not true! Aweful! Cancelled my order and will work with another company. Ended up costing more time and money and never got my order!

Thumbnail of user colleenc55
California
1 review
0 helpful votes
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August 23rd, 2017

I have been using CPP for years now. Prior to CPP I was using another online pharmacy to fill my pet's prescriptions, but they shipped meds from out of the US. CPP only uses meds from the US and their shipping is timely. They are truly my one stop pharmacy for all of my dog's prescription needs.

Thumbnail of user aterdafua
Texas
1 review
0 helpful votes
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June 6th, 2017

I have been using CPP for my 3 dogs for the past 5 years. My vet recommended CPP to me because of the savings and fast service. My vet likes them because CPP responds to her requests quickly and professionally. I recommend CPP to all my neighbors and family

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Value
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Thumbnail of user jannyp
Louisiana
1 review
4 helpful votes
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August 4th, 2016

We had an order with refills. The company said we needed a new perscription. They asked for the wrong drug. We talked to the vet who said that this med would cause problems. So we asked to send back the wrong meds. They said yes. We sent the drugs back... now we have to order the amount that we paid to get credit. They said they would give us55% of total. Obviously we were not going to do any better. We folded... but do not use them they are cheats

Thumbnail of user jennifers273
Arkansas
2 reviews
0 helpful votes
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August 7th, 2018

I have relied on California Pet Pharmacy (CPP) for several years to ensure our two dogs' total health. While I had previously tried a few different online pharmacies, I have always found CPP to be THE best source, in terms of quality, ease of ordering & delivery & affordability. I get both dogs' Heartgard Plus & Comfortis from them, as well as Vetmedin & Enalapril for our one dog who has a heart issue. I have found CPP to provide extremely efficient & timely service. Now that they have added online account features, i. E., you create your account, which includes your pets' names, medical conditions & medications needed, along with veterinarian's information, it is an easy, seamless process to order & receive needed medications. I recommend CPP wholeheartedly!

Thumbnail of user philipj33
Texas
1 review
5 helpful votes
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August 12th, 2017

Dear valued customer,

Weve enjoyed working with you and helping to keep your pet(s) healthy. We are hoping you will share the great experience youve had with us with the rest of the world by leaving us a 5-star review on Facebook, Google, and/or SiteJabber.

In return, you will receive up to a $19.00 discount for your next order. The review(s) must be posted on our Facebook, Google and/or SiteJabber page.

If you are to leave a 5-star review on the Facebook site, you will receive a $7.00 discount.
If you are to leave a 5-star review on the Google site, you will receive a $7.00 discount.
If you are to leave a 5-star review on the SiteJabber site, you will receive a $5.00 discount.

Thumbnail of user michaela479
Georgia
1 review
0 helpful votes
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August 23rd, 2017

My Alternative Medicine Vet recommended them and they have been great. Customer service has saved me when I made a mistake and their shipping is always on time.

Thumbnail of user michaelm642
Pennsylvania
1 review
0 helpful votes
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August 17th, 2017

California Pet Pharmacy saves me money, time and they deliver promptly. Once they have your Veterinarians info on file, subsequent orders are a breeze!

Thumbnail of user christinac126
California
1 review
0 helpful votes
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August 7th, 2017

My family loves the convenience of using California Pet Pharmacy to get low cost prescriptions for our pets. The customer service is great also. We highly recommend them.

Thumbnail of user juliem219
South Carolina
1 review
0 helpful votes
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August 6th, 2017

CPP prices are half of what I would pay at my dog's vet! I also find their customer service great and orders shipped out in a timely manner. I highly recommend California Pet Pharmacy!

Thumbnail of user donnat92
Washington
3 reviews
0 helpful votes
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August 8th, 2017

Excellent customer service, fast shipping, lowest price I could find for my dogs prescriptions. They will contact your vet for the prescription or renewal which makes it so convenient.

Thumbnail of user yvettes15
Georgia
1 review
0 helpful votes
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July 28th, 2017

Great service, quick shipping, friendly staff! And the prices always beat my vet's by 50%. With six aging dogs to care for, I depend on their low prices. So glad I found them!

Thumbnail of user kaya112
Texas
1 review
0 helpful votes
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August 14th, 2019

I have been buying meds here for years. They consistently offer the best price, fast shipping and now have a way to keep account information on their website. Makes it so easy to reorder medication.

Thumbnail of user rb34
Oregon
2 reviews
2 helpful votes
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June 15th, 2018

Unbelievable (in a very good way) customer service, extremely fast delivery, wonderful selection of product and fantastic pricing. I am so glad I found this place.

Thumbnail of user brandil23
Tennessee
1 review
1 helpful vote
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July 30th, 2018

I am very pleased with California Pet Pharmacy! My English Bulldog needs a lot of medication and I can ALWAYS count on CPP for the cheapest prices, quickest shipping and best customer service! You are missing out if you have not tried them yet!

Thumbnail of user mikel168
Ohio
1 review
5 helpful votes
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August 14th, 2014

DON'T WASTE YOUR TIME OR MONEY! THEIR SALES REPS ARE IDIOTS. THEY WILL CHARGE YOU FOR THEIR MISTAKES. I ORDERED SHAMPOO FOR MY DOG TWO WEEKS AGO AND IT HAS YET TO ARRIVE. THIS SO CALLED PHARMACY IS WORTHLESS. BUY SOMEWHERE ELSE!

Tip for consumers:
NEVER AGAIN. STAY AWAY.

Service
Value
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Returns
Thumbnail of user johnt350
Oklahoma
1 review
4 helpful votes
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November 17th, 2016

I placed an order on Oct 31, charge card was charged shortly thereafter. On Nov 7, I received a tracking number that, as of today, 11/17/2016 STILL shows as "Shipping Label Created, USPS Awaiting Item"

They have ignored THREE emails requesting information on my purchase.

AVOID THIS SCAM WEBSITE!

Tip for consumers:
Use a reputable vendor instead!

Service
Shipping
Thumbnail of user theresag40
Massachusetts
1 review
1 helpful vote
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August 2nd, 2017

Love this pharmacy, been purchasing my pet's eye meds for 3 years from them. Price is half of what my vet charges. Easy to order, fast shipping. Reliable. I'm very satisfied.

Thumbnail of user michellec473
Ohio
1 review
1 helpful vote
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September 10th, 2018

OMG, these guys are the best! No better prices around & they ship out immediately. The heart medicine I get here for my dog is half what it costs at my vet.

Thumbnail of user amandao56
Tennessee
1 review
0 helpful votes
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August 7th, 2018

This company was my lucky find 4 years ago and I plan on staying with them for my pet needs for the foreseeable future. Check then out if you haven't already

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About the business

California Pet Pharmacy- Savings on Pet Meds, Frontline, Advantage FREE Shipping on order over $100

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