• California Pet Pharmacy

California Pet Pharmacy

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Overview

California Pet Pharmacy has a rating of 3.6 stars from 347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with California Pet Pharmacy most frequently mention customer service, great prices, and fast delivery. California Pet Pharmacy ranks 107th among Pet Meds sites.

  • Value
    11
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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How would you rate California Pet Pharmacy?
Top Positive Review

“GLAD WE FOUND CPP”

Jean b.
7/31/19

We rescued a special needs Golden Retriever and we knew he was going to be expensive. After years of paying higher prices, we stumbled upon CPP and we are thrilled! They not only have saved us money on the monthly pills our dog requires, they also have excellent customer service and quick shipping.

Top Critical Review

“Untrustworthy and irresponsible business!”

MX g.
10/16/24

Don't trust this business. They tried to get my credit card info again after they accepted my order, annoyed me by continuing calling to sell me $15 shipping insurance which should be their responsibility, pretended didn't see my email when i never received my order for my cats coughing after I called them back per their request for address updating and paid additional shipping adjustment, only replied after I emailed them on the 12 th business day after their shipping but never received the order and requested ME to call them back again using the excuse that my phone number was not right while they could have just communicated with my via email on alternative solution as I suggested in emails. They again stopped emailing me back on my full refund request now. The order charged me $1092. And I don't even trust their medicine for my pets! Will mail an official complaint with all the emails records ready on my hand asap to the Adelaide Justice-consumer right and public their wrongdoings and fakeness on all consumer right protection websites that I knew and ever used! Not only for the money but for the JUSTICE

Reviews (347)

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customer service (107)
Thumbnail of user candacec25
North Carolina
1 review
0 helpful votes
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August 14th, 2017

Thank you for always helping me with my pets medical needs. I have been using CPP for several years and have never had an issue. The price is right too!

Thumbnail of user kathim20
North Carolina
1 review
0 helpful votes
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May 21st, 2018

They have prices that are much, much lower than our vet. I love how they communicate through the entire process from ordering to shipping. Customer service is courteous and professional

Thumbnail of user brendas147
Georgia
2 reviews
0 helpful votes
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August 14th, 2017

I enjoy shopping with California Pet Pharmacy as they always ship out right away. Their prices are lower than the vet. I always get excellent customer service.
Brenda Stone

Thumbnail of user virgilm18
Washington
1 review
0 helpful votes
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August 10th, 2017

Fast, easy, and great prices. Been shopping on this site for a couple of years never had a problem. The prices are so much better than my vets office.

Thumbnail of user tamaram69
Washington
1 review
0 helpful votes
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June 15th, 2018

California Pet Pharmacy has the best prices on medications and they are always helpful by calling the Vet for a refill. I have been using them for 3 years.

Thumbnail of user patriciac409
Kansas
1 review
1 helpful vote
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June 20th, 2018

Very close to home making delivery and any follow up very convenient. Good RX med prices. Would be nice if free shipping applied to somewhat less than $100 order.

Thumbnail of user jessicao44
Minnesota
1 review
0 helpful votes
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July 28th, 2017

I love California Pet Pharmacy! Prices on Prion and Vetprofen are the lowest I can find. Even at one point I ordered the chewable instead of the tablet and Customer Service called to verify which one I wanted as it was something I haven't ordered before - most companies would have just sent me the wrong one! Thank you California Pet Pharmacy - Dolly the St. Bernard appreciates you!

Thumbnail of user brigidh1
Illinois
1 review
0 helpful votes
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August 21st, 2017

This is the best place to get all meds for your dog! I have been ordering from CPP for about 3 years now and there is never a problem. Great people to do business with!

Thumbnail of user ellent27
New York
1 review
0 helpful votes
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July 31st, 2017

California Pet Pharmacy has saved me so much money. The eye ointment my dog needs costed twice as much at the veterinarian and I had to pick it up. CPP is fast, easy and dependable!

Thumbnail of user sammys32
California
1 review
0 helpful votes
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August 7th, 2017

California Pet Pharmacy saves me so much money compared to my vet! The customer service representatives are always so helpful, I defiantly recommend this place to everyone!

Service
Thumbnail of user carlom32
California
2 reviews
0 helpful votes
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August 11th, 2017

I started using CPP early 2017 for my dogs arthritis. I pay almost half the price my vet charges. There deliveries and customer service is 5 stars. Keep up the great work.

Thumbnail of user stefanieh13
Michigan
1 review
1 helpful vote
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July 22nd, 2018

Great company, fast service! I order meds for my dogs through them and have always had a great experience. Ordering is easy and products come quickly!

Thumbnail of user dt22
Virginia
2 reviews
3 helpful votes
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March 22nd, 2013

DEPENDING ON WHERE YOU LIVE, BEWARE A TOTAL WASTE OF TIME! I spent a long time placing an order, putting in my personal info, financial info, my vets info for prescription, etc. and after all that, they accepted my order and then, later, sent me an email telling me they don't ship to my state! It is terrible that they don't point this out the moment someone lands on their site to avoid people, like me, wasting such time and energy.

Thumbnail of user jennal35
Illinois
1 review
0 helpful votes
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August 21st, 2017

The prices are better than the vet, and shipment is quick! I have used California Pet Pharmacy ever since I got a dog, six years ago. I highly recommend this company!

Thumbnail of user tiffanym138
Maryland
1 review
0 helpful votes
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June 20th, 2018

CPP is always friendly and quick. I am so glad i found them five years ago. They are always my first call for pet products as they have the best prices.

Thumbnail of user carolw284
Ohio
1 review
0 helpful votes
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May 31st, 2018

I love to call and order and with in days its here! So easy!
The prices are very good, compared to vets office!
Always kind customer service people, when you call.

Thumbnail of user ve1240
New York
1 review
4 helpful votes
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December 29th, 2012

Specifically ordered RX in original bottle. Received loose count RX.
This is the second time this has happened. Will never do business with this company again. They can't get orders straight.

Thumbnail of user brentb410
California
1 review
1 helpful vote
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February 11th, 2022

Even though THEY knew I was an 8 hour drive from their facility, they used the Inclimate weather ruse to get me to upgrade my already expensive shipping.
Now that I find they're 8 hours away(my bad) I really feel dupped

Service
Value
Shipping
Thumbnail of user deedeeb5
Oregon
1 review
0 helpful votes
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May 9th, 2019

I order meds for my horses from them every month I've never had a problem with the product or delivery. In fact, usually I get the prescription deliverd earlier rather than later.

Thumbnail of user kaitlynb15
New Jersey
1 review
0 helpful votes
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April 27th, 2018

Lowest prices I could find for Atopica. Which is excellent because my large dog takes it for an autoimmune disorder, it would have cost about $800 a month from our vet.

Thumbnail of user cassidyv
Texas
1 review
4 helpful votes
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January 23rd, 2019

My husband and I have used California Pet Pharmacy for a few years now and have never been dissatisfied with the prices or shipping process of this company. In fact, we bought a year's worth of flea medication recently for our dog because it was a great deal; however, our dog unexpectedly passed away before we could use the first month of what we ordered.

When I emailed Customer Service to inquire about recommendations (because we understand that getting a refund would likely not happen due to it being a prescription), the response we got back was surprisingly cold, without any sort of acknowledgement that we have been customers for an extended period of time, that our dog just died, etc. It's not the biggest thing in the world, but customer service, I would hope at the very least after the death of a long-term customer, would entail a smidge of humanity or compassion.

If and when we have another pet, we will not do business with CPP again, even if the prices are comparable. I've heard incredible things about Chewy's customer service and will swiftly make the switch.

Thumbnail of user genevaq
California
1 review
0 helpful votes
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August 9th, 2017

I would recommend California Pet Pharmacy to anyone who has a pet that requires meds. Great customer service, fast shipping and GREAT savings over purchasing at vet! Highly recommended!

Thumbnail of user gls
Kansas
1 review
5 helpful votes
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September 23rd, 2014

Great Prices
Great Customer Service
Received Order Quickly

Great prices mean I can really afford the third little orphan I took in.
The Email responses I received were prompt, personal,, and helpful.
I am telling everyone

Thumbnail of user evel587
Maryland
1 review
1 helpful vote
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August 8th, 2017

I get my dog's eye meds from here because they are SO much cheaper than at my vet. They are quick to ship and I have always had great customer service. Highly recommend.

Thumbnail of user michellereneek
California
2 reviews
2 helpful votes
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September 12th, 2018

This is the best place to go for products to keep your tank and fish (and other pets!) healthy. Fast shipping, packed well and have great customer service if you have a question!

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About the business

California Pet Pharmacy- Savings on Pet Meds, Frontline, Advantage FREE Shipping on order over $100

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