Camera Power Pro

I have written to this firm 35+ times without a response. I submitted a complaint with Paypal. They keep referring me to their new delivery tracking system which does not work. They never answer phone calls and their on line point of contact(chat) is never there. By all means find another source. Major USAF.

I ordered what I thought was an original Sony battery but received a knock-off Kaster brand instead. I then tried to contact them by email, phone and website for a return and nothing. They should be banned from selling in the US.

I am very frustrated with this company, have sent multiple emails and I have gotten no responses. I ordered a battery two weeks ago and the tracker still says my order didn't ship. Disappointed in customer service.

I ordered from Camera Power Pro 6 days ago, with expedited 2-3 day shipping that I paid extra for. I have reached out to them in every way they allow, email and by phone, regarding the status of my order. The person on the phone is sales, this is the only working option to select when you call, is completely useless. He claims that he is the absolute only person there and can not access my order, cancel it or refund my expedited shipping fee. He also cannot transfer you to anyone else because again he claims he is the only person there. I have also tried emailing the appropriate email for help and have yet to hear back, keep in mind that when you email them they state that it could take up to two days to get a response... well, it is 5 days since my first email and I have no response, tracking number or the product I ordered. Avoid this business at all cost!

I ordered 2 Nikon batteries and a Nikon charger. I received Chinese knock-offs instead. I paid $152.08, if I had wanted the Chinese versions, I could have gotten them at Amazon for $85 and free shipping. Advertising one thing and selling another is fraud. I emailed them and they finally responded with... you should try them... but you can return them. I emailed them that I wanted to return and that was a week ago and still not a peep. I called their toll-free number and their answering system said they're all busy and to leave a message. Their mailbox was full. Their chat window for the site continually saye back soon. I would not recommend this company to anyone. I wouldn't trust the Shoppers Approved reviews either because it looks to me like they're done by mostly false customers. The better Business Bureau had nine other similar complaints regarding this company. If you disregard this review... good luck. Are you going to need it!

I ordered a camara battery 2 months ago and didn't receive the battery. I requested to cancel the order, and was told I would receive the refund into my account, but have not received either yet. I also sent an email to the company and have NOT received a response from anyone at all. Tracking shows that it's still in CA and has NOT chanced for over a month, and my checking account did not receive the refund. I fear this is a hoax. PLEASE exercise caution or just avoid taking a chance with this vendor. SCAM!

Ordered 1 battery on March 1 and received email stating they would notify me when shipped. Almost 2 weeks later and no notification. I could have walked to California from Indiana and filled order myself by now. They don't respond to emails and there's no way to contact by phone. You can only leave a message and the mailbox is full. This is a scam or the worst run business I've run across in years.
Order #CP-*******RQ

I ordered some Japanese cells for my Canon DSLR that were rated 1850 mA. When they arrived they had a different part number, were Chinese cells and rated 1600 mA. I called them and they said they could not help me over the phone that I had to use the web. Using the website I have written them three times asking for help and I've received no reply. So what they advertised on the website and what they send you a different and they have absolutely no interest in fixing it. Be warned. Never again will I do with this company.

I purchased batteries for our camera from them. One of the batteries was defective. I was given a USPS call tag and I know they received it. They were supposed to either replace this expensive battery or credit me. I tried numerous times by email and phone to follow up - they have never returned a call or email since. I would not purchase from them again. They do not honor their guarantee or service promises. They owe me money or a battery which I doubt I will ever see.

Order CP-*******RQ Ordered: November. 23rd. 9.08am
Compatible Canon BP-809 Intelligent Li-Ion Rechargeable Battery
My battery has not shipped eight days after my ordering it, obviously shipping from China. No reply from this company via email or website contact. 4.8 out of 5 what a joke, computer generated positive reviews, so easy to upload. I suggest not to touch this company at all.

I ordered a battery for my camera, received the product but found out it wasn't the battery but a new charger I needed. I have sent them a chat, emailed them several times, called their company and no one answers. I have now filed a complaint with BBB and my bank about the company.

Don't buy anything from them they'll send an order number and look legit but when you call the person that picks up sounds like a 17 old in their parents living room that just woke up from their sleep, and when I asked what happened he directs me to their website to put out a claim I did just that waited a few days and to my surprise guess what NOTHING! If you've already purchased something with them go to your bank and dispute the transaction

THIS SITE IS FOR SURE A SCAM. PLEASE SAVE YOURSELF THE HASSLE AND BUY ELSEWHERE. The website looks professional and the prices are good, but you will not receive your product. I ordered a battery over two weeks ago with expedited shipping. It still states the product has not shipped. I have emailed support multiple times with zero returned messages. If you try to call the phone number and ask for support it says INVALID FUNCTION. Complete scam company and i'm sure they are falsely creating all these 5 star reviews which is pretty nasty.

Not sure they actually exist. No response after order from website, email or phone. Very cheap batteries no chance to return... don't respond to email, website support or phone. Crickets.

Fantastic customer service. Tested out the equipment and found the batteries don't quite last as long as the manufacturer battery. I lose full charge roughly an hour less of constant use. Otherwise I can not complain.

Being that I ordered rechargeable batteries, it's a little early to know whether they will properly hold the charge for my camera, but so far so good. They were very nice to deal with, very gracious and courteous. The company felt they didn't ship in a timely manner (I thought they did), so included some extra complementary things with the order, a battery charger and connection for the car. However, the charger was not the right size and was not usable, had to discard it.

Thought we had received the wrong device because we did not realize it was "one size fits all" since we were replacing our lost original device. A little more reassurance or info regarding the difference would have been comforting. We had read one Amazon review and person stated they had received the wrong device and we were anxious about that. More instruction etc would have been helpful to us and maybe others? Otherwise, excellent service. Thanks!

I had a simple complaint about the shopping cart and it was resolved very quickly. Their customer service is impeccable and I highly recommend this website for purchasing batteries. Their prices were great too. Thank you for resolving the issue so quickly.

Very pleased with Battery Arc's service. Got what I wanted at a great price and excellent delivery time. The camera battery and charger seem to be good quality products and I hope to get a lot of use from them.

I ordered 2 batteries for my Canon DSLR. They were advertised as Japanese cells rated 1850 mA and had the correct part number.

What I received was 2 Chinese cells rated 1600 mA with a different part number although they did fit the camera.

When I called I was told I could not be helped by phone I needed to contact customer support on the website. So far I've written customer support three emails and Have not had a single reply. I will never buy from this company again. Be warned.

Purchased a camera battery from these people... does NOT work and they REFUSE to correct the Problem BE AWARE OF THIS COMPANY TAKLED TO PAYPAL REGARDING THESE PEOPLE!

Very nice james cooley is an amazing person if it wasn't for him I would have never of known what was going on with my order. Site is good but, they need to provide better shshipping and comformatiin details in your email

QUALITY OF BATTERY WORST EVER, AND I HAVE BEEN SHOOTING FOTO'S SINCE CANON FTB WAS MY PRIMARY. IF IT IS SO CHEAP TO BUY, YOU SHOULD BE AWAREPROOF OF PURCHASE, THEIR ORDER NUMBERCP-*******RQ

Products were received within 7 days of ordering. Can't beat that!