On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
CanadaPetCare Reviews Summary
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
We found Canada pet care and have continued using them for our dogs medication needs for a while now. Best prices, easy website navigation, secure transaction, and quick shipping. Nothing more to say. Top notch all the way.
Extra bonus discount was awesome, easy to use code entry. Appreciate the deals as always.
Everything i've ever ordered has been great. The prices are very reasonable and it comes to me in a reasonable amount of time.
When I tried to order it kept asking me to enter my address which I did over and over but, out of patience, finally closed it and then got an email offering a new discount code so I started the process again and then it worked. Tried to call customer service but it is closed on sunday
I had to keep re entering the info as it said I had to complete the shipping address even tho I had completed the shipping address, but it did give me a different coupon code,, maybe the ENDSALE coupon had expired
Order was placed, paid for without a glitch. After arriving at US Customs the order was continuously updated. Arrived a day ahead of the expected delivery. The long delivery time (ultimately 2-3 weeks) is hard to reconcile in today's "Next day delivery" expectations, but the product works and I get it at a great price. No complaints about the wait for delivery.
Takes a long time for shipping, in this era of next-day delivery. But, this service solves a problem that many pet owners confront: Excessive costs for vet visits and overpriced medications. I've used CanadaPetCare many times and have never had a problem.
I travel full time with multiple pets. It has been fast and easy to get my prescriptions filled without waiting on vet approval while on the road with limited windows for shipping. My pets are happy safe and healthy between vet visits with this system.
You can't beat CPM prices and I have done exhaustive research. For reference, I purchase Revolution Plus for cats and Nexgard Plus for dogs. All other sites are almost twice as much. However, I have to say the fact that the medication comes from Singapore and often the package is shipped via the UK gives me pause. My vet cautioned me that there is no regulation for such companies regarding how the medications are stored so they can't recommend it. I have read comments that the reason packages are shipped from various locations is a way to avoid customs which is the primary reason behind the lower prices. I don't have a problem with that as long as my pets medication is as safe as it is from other retailers and my payment method is secure. I have ordered from CPC for several years and have had no issues but I will say I am a bit uneasy every time I press the order now button. I feel like I have little choice with the number of animals I own. It would be nice if CPC could publish some information on their website about their policies and how medications are stored/obtained.
I find it odd that a company called Canada Pet Care ships its items from Singapore (usually) and has an address in Ireland. But, I have been purchasing from this company for a few years and have not had a problem. Just seems suspicious on the surface. Perhaps an explanation of business practices would allay customers wariness.
I paid for tracked shipping so this wouldn't happen. Never received an email with my tracking information. After a week I reached out and was then sent my tracking number and surprise... my order had been "delivered" days earlier. I explained this. However, I was told I would have to dispute this with USPS and have the post office send me something saying the package was lost. I can assure you my post office told me to kick rocks. So, here I am making another order amd hoping it actually arrives.
I was a bit hesitant about ordering outside the country but have been pleasantly surprised. The prices are so much cheaper, the ordering process is very simple, shipping can be free and is very timely. Good company!
The ease and speed of ordering and delivery was excellent! I, of course, was extremely pleased with the low prices compared to purchasing from my Vet or even the low cost Clinic.
When I received my package, it was missing an item, I called, explained an item was missing and they sent out a replacement. Great customer service thank you
Always been a good experience ordering through this site Noticed the price increased probably due to tariffs but still very reasonable
Always a pleasure using this website It takes only a few minutes to order my dogs meds and checkout is a breeze 🐶🐶
Fast shipping courteous service and they follow up with a phone calls before they ship to make sure you're getting what you ordered.
After placing and paying for my previous order I was told that the Veloxa I ordered was not available so that portion of my order was refunded. I was told I'd be contacted when the Veloxa was available. I have not received that email but I do show the item is on the website so I just reordered. Curiously, the envelope with my meds was cut open and still opened when I received it. There was a letter stating my order would come in 2 shipments. That did not happen. Then I got an email saying it was canceled due to lack of product. Obviously the Veloxa was in my envelope and someone removed it. Why? And why leave the envelope unsealed? Questionable. 🤔
I have had an excellent experience with Canada Pet. Lower prices, special deals and reliable deliveries. However, order 2 weeks prior to when meds need to be administered so you know they are available when you need them. 👍
I have been ordering from Canada Pet care for years and I tell everyone I can about this site (including my vet)! It's easy! It's reasonable! And I have never had an issue! Thank you for everything you do for pet owners!
I have ordered for years from ya'll and love the price and meds. Now is the first time I have worried. I always thought it was made and from Canada, but now I know it is from another country--hopefully England or Australis! Please let me know where it is made and sent from.
Easy and reliable process. Beats having to make an appointment for my senior dog who hates the vet. I'll forever order my dogs prescription from yall.
I've been using Canadapetcare for years and only once was there an issue. It got resolved very quickly. My mom and my best friend use your service now too
I'm am extremely pleased and will continue to use Canadapetcare
The variety of products, affordable prices, great redeemable points, discounts and shipping is what keeps my family coming back. I refer your business to everyone I know with pets!
I consistently purchase our flea and tick and heart worm products here. Best deal. But plan ahead as shipping can take a little onger.
I've used Canada Pet Care for years now. I'm a US resident who deeply appreciates the freedom this Canadian company lets me have by being able to treat my cats with the medications I choose, without a prescription. & the prices are cheaper than I can get them at a vet anyway!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members