On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
CanadaPetCare Reviews Summary
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordering is so easy and the products are so much less expensive than in the vet's office or major retailer. I love this store.
Have always received my order in a timely manner and have never had a problem. Their pricing is hands down the best I have found for my Simperica Trio.
Have been using CanadaPetCare for several years now. Their products are the same as the ones offered at much higher prices locally and the service and response time is great.
I have always had excellent service from Canada Pet Care! Prices are highly reasonable and allow me to take the BEST CARE of my babies! Thank you!
I live in the U.S. The cost of heartworm meds for 2 dogs in the U.S. is astonishingly costly. I have been ordering from Canada Pet Care for several years now. I wouldn't be able to purchase this needed heartworm medication if not for Canada Pet Care. At Canada Pet Care, I always get great prices for both of my dogs medication. Just all around great savings that I can't get in the U.S. They run sales often. Also, you have a choice to pay for tracked shipping. Shipping is fast and I never have a problem receiving my order. Thank You from a Grateful Customer & Her Pups!
I've ordered with them multiple times and would highly recommend them. Fast shipping and fair prices for a high quality product/
I have been a customer for more than three years. Canada pet has always been faithful to me. I have never had not one bad experience. Keep up the amazing work prices are affordable. I'm happy. My babies are happy. May you all have a wonderful blessed and safe holidays.
I always buy my flea and tick products from Canada Pet Meds. Their products are high quality and affordable. The website is easy to navigate.
I love ordering from Canada Pet Meds. I can always easily find what I'm looking for. Ordering is easy and safe. I've always had positive experiences. The prices are reasonable.
Fantastic the same stuff you have to have an rx for but so much more affordable. I have been ordering from them for 2 years and not one single problem.
I have been ordering from here for 2 years now. They are very professional and I have not had any problems at all.
The most immediate benefit of shopping here is the price point. Brand-name flea, tick, and heartworm preventatives (like NexGard, Bravecto, or Revolution) can be incredibly expensive at local clinics. Canada Pet Care offers these same trusted brands at a fraction of the cost, often providing "bundle deals" that save you even more over the course of a year.
There is always a bit of hesitation when ordering medical supplies online, but Canada Pet Care provides authentic products from top global manufacturers. The packaging might look slightly different if it's sourced internationally, but the active ingredients and efficacy are exactly what your vet would prescribe.
I'm very glad to have an alternative to buying at the veterinarian's office. Their prices at the vet are ridiculously high! Canadapet provides reasonable pricing, which enables me to care properly for all my pets.
I ordered the 3 pack of Selehold to make sure my cats didn't have a reaction and I'm happy to say that they can use this. I will continue purchasing until I'm sure the fleas are gone. I'm also going to recommend this shop to other pet owners.
Always a simple process, great coupons and point redemption keeps me coming back. Customer service has always been helpful and quick (when rarely needed).
Easy to find what I want. Usually good deals. Their point system is a bit odd... it always seems like you have a lot of points and therefore "money" but they limit the amount you can use at once quite severly. They used to be more generous with allowing you to use points. I've been using them on an off for almost a decade now.
I always order bravecto for my pups. This time when I used it it didn't work my whole house had to be treated for fleas. I really like you guys I'm hoping if I try another brand it will help.
I have never had a negative experience ordering from Canada Pet Care. The products are quality, shipping is free unless you track your package- which is still reasonable and my dogs and wallet are grateful!
The quality of the meds seems good, and the site is user friendly if a bit ugly and clunky, the shipping took forever last time but it's international so I get it. Overall good!
I've purchased heartworm & flea-tick meds for my dogs & cats since 2020. Very happy with the products, delivery & prices. I've referred several people to your site.
I used the tracking service for this order and after almost 2 months still have not received my order. I have contacted customer service several times and this has still not been resolved. Customer Service wants to charge me a $5 redelivery fee when it is a delivery carrier error. Or they want to charge me a $30 fee to have it a returned to sender to cover return shipping and handling charges. I NEVER received the package, the address is correct and it is undeniably a delivery carrier issue. It has been sitting in one of their facilities for over a month now with no effort to get this delivered.
I have ordered in the past and just made another order for Bravecto for my three dogs. It's quite expensive, especially with three dogs, so this is a great option to save some money. It takes longer than ordering from somewhere like Chewy, but much cheaper.
I tried to order this item at least four times before it finally went through. I would appreciate better communication across the board or should I say across the border! Thank you
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members