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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Prices on nexgard and heartgard are lower than buying elsewhere. Love their point system. Helps us take care of our dogs at a more affordable price. Thank you.
Great bargain and so easy to place order have ordered several times with no issues! No issues with their products either always good quality! Thanks so much :)
I've used Canada Pet Care twice before. Takes a little time so order before you run out. Product is exactly what I'd purchase here for significantly more money. As a rescue, every $ counts. I will use again and definitely recommend. Now if the website was just a bit faster and was easier to use.
I just rescued two little mom and pup. The fleas meds are so expensive now that it's doubled. So very much appreciate the discount. Thank you!
Thank you for making ordering this product so easy. I'm a happy customer!
This website is fantastic for animal care. It may take longer for it to be delivered to the USA, but the prices make the wait worth it.
This is my go to online store for any pet care need/medical supplies
I've used Canada pet care more than 6 times and always get great service. I tell all my friends and family with pets to check them out.
In my last order, I ordered Bravecto as usual but the order I received also had a Box of Nexgard. Since I have Bravecto, I don't need the Nexgard. But I didn't open the package for a week or to after receiving it. I would have returned the Nexgard but I was past the 7 days. I know that you shouldn't change what you're treating them with so I will need to do something else with it.
-Also, the date of expiration on my previous small dog (11kg) Heart Gard says the expiration date is 06/2026. This new order also says the the expiration date is 06/2026 for the small dog (11kg) but the other Heart Gard for (23 - 45 kg) is says it's expiration date is April of 2027. I would have ordered 2 boxes of each of the Heart Gard but cannot because of the expiration date. Are you getting anymore of the (11kg)?
I can't get better prices anywhere! As an American our own businesses are charging us an arm and a leg for these products. I won't ever shop anywhere but here ever again! Thank you Canada! Sending love from Michigan.
1. Tracking number issue
Why is it not possible for your site to inform me about the tracking #?
Constantly do I have to contact you to get this info! I pay for tracked shipping... I should receive the number automatically!
2. Why can I not use 2 coupons at the same time? I received 2 coupons but was only able to use 1!
Shipping used to be fast. 1 week, 7 days the most.
Recently I have to wait 10 days or more.
Made several calls to your customer service center in the past.
EVERY TIME I PUT IN AN ORDER I SEEM TO HAVE A PROBLEM. Yesterday it happened again. I could not get my order in. I got it in today with the correct amount.
I wish your prices were better. I have always been able to get 12 months worth but now you are so high I can only afford 6 months. The Nexgard the 2 dogs share so it is only 3 mo protection for each dog.
I've been ordering flea & tick care for my cats for several years now & I've never been disappointed! Thanks Canada Pet Care for your quick delivery & for being so dependable. A Happy Customer!
I don't like that you have to pay for shipping tracking. I never know exactly when it's coming, so I always order in advance before I run out.
Ordering was easy and product delivered as expected
Not sure of actual order date. Using different credit card for this order under Ralph Menton and understand the questions
Using now for mange contracted at groomers ( things happen)
Delivery is slow as it arrives through customs so plan a month in advance of need to be on the safe side. Also, some credit unions/banks may decline card due to company being outside of the USA. Just call the bank or credit union to notify of purchase.
Takes a bit long to get to me but hopefully it travels with care being temp controlled. Last time it was left in my mailbox in the hot sun all day before I got to it.
The prices are great. It took almost 2 weeks to get to me, but if planned out properly, it works out. Only issue I have is that the medication was sitting in my mailbox all day. Wish they would've brought it to the front door that way it was in the shade.
Easy to shop and add to the cart, however, I needed to change something some did, but when I tapped on cart again because I was ready to checkout, it would not open. I had to ultimately sign out and sign back in so I could get to the cart.
I used to use Revolution for my pets, but the fleas became used to it. Nothing worked. Bravecto Spot On is not commonly used by vets in my area, so getting it was impossible until Canada Pet Care. My home has been flea-free for 10 years since I treated my cats and dog.
I have been using Canada pet care for over 20 years awesome company and excellent pricing what a savings over Vet and our local area stores
I have used Canada Pet Care for the last few years and have found that the prices and products can't be beat. I just ordered Simparica Trio and I can't match the price in the states
Wow I have been purchasing my dogs Simparica Trio for 8 years and CanadaPetCare has the best prices anywhere
Sad that meds at different vets can vary so much. I have 3 stray cats that I feed and do try to keep them health so to be able to buy flea meds so much cheaper is a win win.
It's mandatory to have your pets on preventative medication. Yet you need a prescription. Why? Therefore I am purchasing directly from you.
Answer: Yes, they are legit. I ordered just to see for myself and they were. See my review and I have pictures of it.
Answer: Your order has a tracking number. Just click on it and it will show you the tracking for it. I kept a very close eye on mine and it came exactly as tracked. Right to my door. I also ordered Brovecto and it's exactly the same as the vet.