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CanadaPetCareReviews 12,916

4.9

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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
254
value
69
shipping
76
quality
63
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Ohio
1 review
0 helpful votes
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Great Service
December 14, 2025
Updated review

We have been ordering from CPC for a while and have had great service. It takes a while to get it so order early but the great prices makes the wait worth it.

Date of experience: December 4, 2025

Regular customer
August 4, 2025
Previous review

We have been getting our dogs their flea and tick meds from Canada Pet Care for a while now. We've not had any issues. Prices are so much lower than we can get from our vet or other online companies. I order well in advance to make sure they are here when we need them. They offer discounts and perks that really save $$

Date of experience: July 25, 2025
Ohio
1 review
0 helpful votes
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Vets wouldn't prescribe them this at first and it is too costly at the vets around my area. Satisfied with purchase, shipping did take 2 weeks or so.

Date of experience: November 18, 2025

Nice lay out
November 28, 2025
Previous review

Nice lay out. Paid extra for tracking

Date of experience: November 18, 2025
New Jersey
1 review
0 helpful votes
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Convenient Way to Shop
December 14, 2025
Updated review

Canada Pet Care emailed me regarding their sale.
I checked my storage area and noticed that I needed to reorder my pets' medication.

Date of experience: December 4, 2025

Happy Online Shopper
August 14, 2025
Previous review

I am happy that you offer an online service...
No driving to the Pet Shop
No waiting on lines to purchase my goods

Date of experience: August 4, 2025
Texas
1 review
0 helpful votes
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Trouble checking out
December 14, 2025
Updated review

I kept getting different figures trying to check out and I thought I had checked out once, but never got conformation that I had ordered. Not sure what the problem was. I also don't like you adding the 6.95 fee automatically. Give me an opportunity to choose this service, but if I say no, then don't try to sneak this service in.

Date of experience: December 4, 2025

Good Experience
June 18, 2025
Previous review

So far my shopping experience is positive. Hope the shipping process is as positive as the ordering process.

Date of experience: June 8, 2025
Colorado
1 review
0 helpful votes
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Communication
December 14, 2025

My last order was cancelled due to my choices not available, however i did not receive any notification of this. I had to call to find out.
Need better communication

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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Coupon and Points
December 14, 2025
Updated review

It was a bit confusing using the point redemption scale the 2nd and 3rd time I ordered. I missed out on savingS on this orders. I did not lose out today. But now I have a bunch of points that will never get used bc you only allow a limited amount per order... Otherwise I am grateful bc I could not afford this product at USA prices. It works better than I ever imagined. Thank you*⁠\⁠0⁠/⁠* Happy Holidays. ฅ⁠^⁠⁠ﻌ⁠⁠^⁠ฅ U⁠ ⁠´⁠꓃⁠ ⁠`⁠ ⁠U

Date of experience: December 4, 2025

Skeptical to Trust
May 5, 2025
Previous review

The site is easy to navigate and intuitively interactive. My 1st order was shipped and received in a reasonable amount of time. The Bravecto works wonderfully. I cannot compare to US product but my dogs are relieved to be flea free which makes me super satisfied with the results.

Date of experience: April 25, 2025
Missouri
1 review
0 helpful votes
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Reliable meds for multi pet households
December 14, 2025

I have ordered numerous times from CanadaPetCare. I have a multi pet household that includes barn cats. This site allows me to treat all of them at a fraction of the cost.

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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With hipcups
December 14, 2025

Placing online orders have been easy and very convenient but if there is a glitch in the system and you have to call them there is where the problem will be. Phone customer service in my experience was not great but if you dont have to call them, everything would be great.

Date of experience: November 29, 2025
Florida
1 review
0 helpful votes
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Great pricing...
December 14, 2025
Updated review

I have been ordering from CanadaPetCare for over 5 years and their service and pricing has always been first rate... Being in America, we have to wait a little longer to receive the meds, but if you plan well, it is worth it.

Date of experience: December 4, 2025

Pet and wallet friendly company
May 22, 2025
Previous review

Great shopping experience and service.

Date of experience: May 12, 2025
Virginia
1 review
0 helpful votes
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GREAT Prices and fast shipment
December 14, 2025
Updated review

I have bought from Canada Pet Care for awhile and it always is the best way to go to save money. It's the same products I had to pay from a vet, only it's affordable from Canada Pet Care.

Date of experience: December 4, 2025

Great products! Great price!
September 3, 2025
Previous review

Owning a dog can get expensive if you take care if it the right way. Vet bills, medications, vaccines, food all the necessary items to keep your dog healthy. Canada Pet Care knows this! It offers many of these products at great prices! My monthly vet bill for heartwrom meds and flee and tic meds has been cut in half because of Canada Pet Care! Thank you!

Date of experience: August 24, 2025
Virginia
1 review
0 helpful votes
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Great selection, great prices
December 14, 2025

This company does a great job of meeting the needs of my pets at reasonable prices, without burden some prescriptions. Occasional sales make prices even better.

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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Fair pricing but long delivery times
December 14, 2025
Updated review

I am thankful I can protect my pets with the products I order from Canada Pet Care, but the delivery, since it comes outside of the USA, is quite lengthy. Additionally, my products, which are in cardboard material, always arrive a little smashed. I do wish Canada Pet Care would select a sturdier shipping container for my delicate packages. Otherwise, very happy with the product and pricing.

Date of experience: December 4, 2025

Fast, easy and affordable!
April 10, 2025
Previous review

Third time ordering from Canada Pet Care. It's very easy to find what I need, and they make taking care of my dogs much easier with less expense.

Date of experience: March 31, 2025
Louisiana
1 review
0 helpful votes
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Poor customer service.
December 13, 2025
Updated review

My order was lost in shipping. It took me 4 attempts to get it refunded and re-ordered.
Very bad overseas customer service representatives

Date of experience: December 3, 2025

So far, so good
August 24, 2025
Previous review

So far, so good.

Date of experience: August 14, 2025
Arkansas
1 review
0 helpful votes
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Easy to place order. Excellent information about the product and e-mails kept me informed about special offers. I am ordering now due to a 40% discount offered today.

Date of experience: December 3, 2025
Texas
1 review
0 helpful votes
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Great Prices and Quick Shipping
December 13, 2025

I continue to purchase Bravecto from CanadaPetCare and always receive my order within 10 days, even living in the US. I love this company and will continue to purchase from them!

Date of experience: December 3, 2025
Florida
1 review
0 helpful votes
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Super easy
December 13, 2025

I admit i wasnt sure at first getting flea and heart worm meds at prices this low. But i Love that I this site was recommended to me. Love that I don't have to mail in prescriptions to my clinic to be able to order something online weeks later. The prices are so affordable. The shipping time frame is pretty decent too. Even to just get flea medication you have to have a whole exam, not necessary. I recommend this site to anyone and everyone.

Date of experience: December 3, 2025
Florida
1 review
0 helpful votes
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Good to deal With
December 13, 2025

I've called for advice they helped me out and you can't beat the prices. I took the first order I ever made to my vet and she was okay with it. For my little cockapoo I was spending about $350 a year for heartworm and a flea and tick treatment. I'm now spending about $116 with shipping.

Date of experience: December 3, 2025
Washington
1 review
0 helpful votes
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Mostly satisfied
December 13, 2025

I've ordered flea meds every year and am satisfied with the service. I expect the order to take awhile to get to the US. However, I didn't get the full 10 percent rewards return on my order.

Date of experience: December 3, 2025
Oregon
1 review
0 helpful votes
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Super easy!
December 13, 2025

I have always had good luck with Canada PetCare, really easy to use. When we adopted a new family member it was the to go place to order the pet meds.

Date of experience: December 3, 2025
Texas
1 review
0 helpful votes
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No hassle to order
December 13, 2025

The products I use for my dogs on a monthly basis, are available and are reasonably priced. They are easy to order from my previous order, it doesn't change.

Date of experience: December 3, 2025