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CanadaPetCareReviews 13,000

4.9

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From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
254
value
69
shipping
76
quality
63
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Pennsylvania
1 review
0 helpful votes
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Best prices & discounts
December 15, 2025
Updated review

Same exact thing you get at the Vet office but without the huge markups. Plus you don't need to bother them to het a prescription to order anything on here!

Date of experience: December 5, 2025

Best prices & discounts
July 17, 2025
Previous review

I LOVE the multiple discounts & products are identical to the Vets office but essay cheaper. I have told multiple people about your company & they are now customers of yours!

Date of experience: July 7, 2025
Florida
1 review
0 helpful votes
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Points problem
December 15, 2025
Updated review

I was not able to use the points that you said I had already amassed on other orders. I don't find this website particularly user-friendly either.

Date of experience: December 5, 2025

Price is right
October 10, 2025
Previous review

Love the price discount. A little longer to get. Order early

Date of experience: September 1, 2025
Washington
1 review
0 helpful votes
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GREAT PRICES! GREAT PRODUCTS!
December 15, 2025

I could not afford to purchase this product from our vet in the U.S. Your pricing makes it affordable to protect my 3 dogs. And to allow me to use my earned points on top of a discount code, WOW!

Date of experience: December 5, 2025
Oregon
1 review
0 helpful votes
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Great products and prices
December 15, 2025
Updated review

Reordered for years. Very happy with products and prices, much better than local options. Only down side is 2 weeks shipping time.

Date of experience: December 5, 2025

Good prices
September 11, 2025
Previous review

International shipping takes 2 weeks, so figure that into your schedule

Date of experience: September 1, 2025
Illinois
1 review
0 helpful votes
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Happy customer
December 15, 2025

I have ordered from your company 2-3 times now and have been happy with the products and delivery. (I am also happy to support a Canada-based company these days.)

Date of experience: June 5, 2025
Florida
1 review
0 helpful votes
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My go to!
December 15, 2025

Always seemless, always more affordable! Best prices and saves me lots of money being from the US so grateful for CanadaPetcare!

Date of experience: December 5, 2025
West Virginia
1 review
0 helpful votes
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Frustrated
December 15, 2025

I'm usually satisfied with my orders, but the last time I ordered, it never showed up. I finally found out that the product I ordered could not be filled. It is still showing as available on the website, so how is anybody supposed to know that it's not available? So now I waited a month to get flea and tick meds for my puppy who has ticks all on her head and now I have to wait another 2 weeks or whatever to get the other meds I ordered.

Date of experience: November 7, 2025
California
1 review
0 helpful votes
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Thanks
December 15, 2025
Updated review

I'm really glad someone told me about CanadaPetCare. This is my second time ordering and I will continue to order. I'm a cashier at a very busy food chain and I have told alot of my customers about this as well as how pleased I am

Date of experience: December 5, 2025

So much to choose from
September 29, 2025
Previous review

So much to choose from. I'm happy with what I bought.

Date of experience: September 19, 2025
Indiana
1 review
0 helpful votes
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Awesome
December 15, 2025
Updated review

Great easy and efficient. Have purchase several times over the years.

Date of experience: December 5, 2025

Awesome
July 24, 2025
Previous review

Awesome very accurate, timely and great product. Thanks!

Date of experience: July 14, 2025
Louisiana
1 review
0 helpful votes
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Slow shipping
December 14, 2025
Updated review

Wonderful company. Great prices. Great service. The only reason that I didn't give 5 stars is that the shipping is super slow in most cases.

Date of experience: September 4, 2025

Easy
May 2, 2025
Previous review

Always best prices and good selection

Date of experience: April 22, 2025
West Virginia
1 review
0 helpful votes
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Canada Pet Care is one of a kind!
December 14, 2025
Updated review

I absolutely love the loyalty points for every purchase. Earning at the same time as spending is the best way to shop anywhere! Also, I appreciate the variety of products available for purchase. No need to go elsewhere, Canada Pet Care has everything you may need for your fur babies!

Date of experience: December 4, 2025

Amazing!
September 28, 2025
Previous review

Canada Pet Care is the best experience you will have! I absolutely love earning rewards points with every purchase!

Date of experience: September 18, 2025
Maine
1 review
0 helpful votes
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Best value free shipping
December 14, 2025

I have used canadapetcare for over 20 years and have saved a small fortune on the animals. I've never ever got anything that doesn't work. I'd pay so much more at the vet and he hates canadapetcare because he doesn't get paid for each prescription. All my neighbors use canadapetcare now.

Date of experience: December 4, 2025
Ohio
1 review
0 helpful votes
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Great Service
December 14, 2025
Updated review

We have been ordering from CPC for a while and have had great service. It takes a while to get it so order early but the great prices makes the wait worth it.

Date of experience: December 4, 2025

Regular customer
August 4, 2025
Previous review

We have been getting our dogs their flea and tick meds from Canada Pet Care for a while now. We've not had any issues. Prices are so much lower than we can get from our vet or other online companies. I order well in advance to make sure they are here when we need them. They offer discounts and perks that really save $$

Date of experience: July 25, 2025
Ohio
1 review
0 helpful votes
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Vets wouldn't prescribe them this at first and it is too costly at the vets around my area. Satisfied with purchase, shipping did take 2 weeks or so.

Date of experience: November 18, 2025

Nice lay out
November 28, 2025
Previous review

Nice lay out. Paid extra for tracking

Date of experience: November 18, 2025
New Jersey
1 review
0 helpful votes
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Convenient Way to Shop
December 14, 2025
Updated review

Canada Pet Care emailed me regarding their sale.
I checked my storage area and noticed that I needed to reorder my pets' medication.

Date of experience: December 4, 2025

Happy Online Shopper
August 14, 2025
Previous review

I am happy that you offer an online service...
No driving to the Pet Shop
No waiting on lines to purchase my goods

Date of experience: August 4, 2025
Texas
1 review
0 helpful votes
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Trouble checking out
December 14, 2025
Updated review

I kept getting different figures trying to check out and I thought I had checked out once, but never got conformation that I had ordered. Not sure what the problem was. I also don't like you adding the 6.95 fee automatically. Give me an opportunity to choose this service, but if I say no, then don't try to sneak this service in.

Date of experience: December 4, 2025

Good Experience
June 18, 2025
Previous review

So far my shopping experience is positive. Hope the shipping process is as positive as the ordering process.

Date of experience: June 8, 2025
Colorado
1 review
0 helpful votes
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Communication
December 14, 2025

My last order was cancelled due to my choices not available, however i did not receive any notification of this. I had to call to find out.
Need better communication

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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Coupon and Points
December 14, 2025
Updated review

It was a bit confusing using the point redemption scale the 2nd and 3rd time I ordered. I missed out on savingS on this orders. I did not lose out today. But now I have a bunch of points that will never get used bc you only allow a limited amount per order... Otherwise I am grateful bc I could not afford this product at USA prices. It works better than I ever imagined. Thank you*⁠\⁠0⁠/⁠* Happy Holidays. ฅ⁠^⁠⁠ﻌ⁠⁠^⁠ฅ U⁠ ⁠´⁠꓃⁠ ⁠`⁠ ⁠U

Date of experience: December 4, 2025

Skeptical to Trust
May 5, 2025
Previous review

The site is easy to navigate and intuitively interactive. My 1st order was shipped and received in a reasonable amount of time. The Bravecto works wonderfully. I cannot compare to US product but my dogs are relieved to be flea free which makes me super satisfied with the results.

Date of experience: April 25, 2025
Missouri
1 review
0 helpful votes
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Reliable meds for multi pet households
December 14, 2025

I have ordered numerous times from CanadaPetCare. I have a multi pet household that includes barn cats. This site allows me to treat all of them at a fraction of the cost.

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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With hipcups
December 14, 2025

Placing online orders have been easy and very convenient but if there is a glitch in the system and you have to call them there is where the problem will be. Phone customer service in my experience was not great but if you dont have to call them, everything would be great.

Date of experience: November 29, 2025