Candere By Kalyan Jewellers

I ordered daimond ring on March 5th 2022 present date is April 9th but still it shows manufacturing in progress iam
Sooo much dissatisfied with candere this is my first online purchase experience from candere and trust me it's worst experience in my life

It was a nice a beautiful bangle I received. Going to order 1 more! Only the process after payment was a bit clumsy That i had to keep on checking up with the customer service. Else good.

Candere.com is a place where you find good quality products, reasonable pricing and also friendly customer support team. Their association makes the occassion special to you.

I ordered a 22Kt diamond ring and it's the most beautiful ring that I would have ever owned. I got amazingg support from the Kalyan team as ring took 1.5 months to get delivered to me as I ordered it during the lockdown. But Jeetendra sir from the Kalyan team was in constant touch with me on call and what's app right from the selection of correct ring size to the time it finally got delivered to me. I opted for a wrong size initially but then he personally got in touch with me and helped me with the issue. I really appreciate their services and I am looking forward to order more in future.

Hastle free, wide product range and swift customer support. Initially I was skeptical about purchasing platinum online but with this experience i could see myself shopping online

Dear Unhappy customer,
Did anyone filed consumer complaint on this company ("Candere"), We buy a product with a price in online, but at the time of delivery they increase the product weight and demand more money. Initially on my first order I thought it was manufacturing mistake, but they are purposely doing it. Then I looked in online, many of other customers have this experience.

Because of their fault in the manufacturing, I don't want to pay and told them if you can't send it please do cancel it. They have told that they will charge 10% of the cancellation fee. This is how they try to ransom the customers. I felt there is no use in speaking to them, instead taking it legally would be much better at-least we can stop them cheating other customer.

Other unhappy customers, please share your complaints to this mail ID
( *******@yahoo.co.in), with proof. We can compile all the complaints together and forward it to the media and will also look into taking actions legal actions against them.

Thanks,
Rajesh

Quick and easy to deal with. Very speedy delivery. Beautiful earrings, great service, was delighted, definitely recommend and I will definitely be back, one very happy customer. Thankyou

It's only about sales tactics
At the time of Order it was advised that the bill would indicate entire amount
However when the product was received it only stated the amount paid
Resale details were also falsified by the sales rep just to Gain more icp or whatsoever

Dont buy any jewelry from candere really cheap jweller hold customers money neither delivered product not refunding money even after multiple complaints and calls my money is stuck from a month

I order for nose pin on 5th Dec, today is 12th Jan but still I have not receive my order. They dont even give proper update.
I will never ever go to candere for jewelry.

Hi,
I am Gagandeep Kaur I ordered two bangles from Candere but unfortunately I ordered wrong size of bangle when I called to customer care Mr. Krunal who is said that I have cancel the order and place another order with all the bank discounts but there is showing payable amount but I already paid all amount of bangle I ordered on 27-sep-22 now today is 15-oct-22 I have called so many times to customer care and bangle is around of huge amount I m very upset what can I do they r such a doing fraud with the customers and now they change the prices at their own in my order section….

8 days ago I purchased bracelets and chain from Kalyan Jewellers Pune, but its broken in only 1 days and the jeweller is not responding properly and ask for more money.
Very bad experience.

I have requested to customise this ring and they provided me the exact ring. Thankful to Candere's team for their valuable services and support assistance.

I ordered gold coins, and after a few hours I realized the same in nearby is available with very low price, have contact to customer support team they didn't talk to me, but replied on a live chat, I told to cancel the order but they denied to cancel it,
This is not legal since I just ordered the product and product is with them, simply I just gave money to their hand.

If we purchase gold online we understand return could not be possible but in my case they can return my money because they have my product i have nothing. This is how such companies CANDERE KALYAN JEWELLERS are looting people.

I placed an order for customized Wedding bands for myself and my Fiancée, the quality and look is up to the mark and it looks fab! Totally recommended.

Delayed delivery and refund of previous order took more than a month for refund to be processed and the first pendant mentioned for kids had all the sharp edges and points

I have not rec'd my order. While booking I was promised it will be delivered by 25/3/2022.
I have still not received my ordered material. What else is there to describe my experience

I visited the store for the first time and was really impressed by their service. I got my ring from them and got it delivered in a very short time. The whole experience was great.

Excellent. Product... no words about customer service... and specialy thanks to Santosh sir ji having excellent supporting nature. Guieding about jewelery selection... my respect and good wishes always cendere and Santosh sir

I came across this beautiful ring advertised by Candere. I was skeptical about ordering jewellery online. But because it was backed by Kalyan, I made up my mind and placed the order for the ring after talking to an executive named William who was in touch with me throughout the process. Firstly, the delivery to the nearest Kalyan outlet got delayed which was acceptable. Secondly, the amount shown at the last stage of my purchase increased by 4k because of the increase of gold grams in my ring which I was not notified about until I went to the store to collect my order. Thirdly, the product that I received was nowhere similar to the advertised product. But now I cannot return the product with 100% money back as it is engraved. Really disappointed with the end result. Candere is a SCAM brand. What is the point of ordering such expensive things online when the finished product is not what you had in mind. I shared the images of my ring to William (Candere support executive) and he was in complete denial that the ring that I received is not the same as what I had ordered. I would recommend people not to purchase anything from Candere.

The product is excellent but the delivery process was delayed which caused too much confusion.
I think the overall delivery process has to be improvised.

Thank you so much to Kalyan jewellers for preparing amazing ring and to Pooja for providing services that helped me in trusting the online purchase and not to cancel my order even it was late.

Thanks to the team entire Candere team for the wonderful earrings delivered to me. It was packed beautifully. I'll definitely recommend Candere.com to everyone.