• Canon

Canon

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Overview

Canon has a rating of 2.8 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Canon most frequently mention customer support problems. Canon ranks 17th among Camera Lenses sites.

  • Service
    17
  • Value
    16
  • Shipping
    8
  • Returns
    5
  • Quality
    15
Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
4
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How would you rate Canon?
Top Positive Review

“The best device I ever had!”

Alex Z.
7/2/24

I have the EOS R5 C RF24-105mm F2.8 L is USM Z Lens Kit and it is the best device I ever had. Tried so many, this one is the best.

Top Critical Review

“Canon stole my camera! Canon does not respect loyalty! Integrity sorely lacking!”

Catherine W.
6/5/24

After being a sports photographer for over a decade, wanted to try a small camera (a slr with giant lens gets a little heavy). Got a brand new sx740hs with high expectations. HORRIBLE camera. Pixilation with the slightest zoom. Colors were basically non existent. After maybe 100 clicks was advised to send in to Canon to repair. They didn't even look at my camera because within minutes I received a return… of not my camera but a refurbished one with potentially a gazillion clicks on it. Who does that? My shiny new camera was replaced with a dingy scratched one. And not one single phone call to discuss this ridiculous decision. I'm not even going to test it… selling on eBay and will be dammed if I ever buy a single canon product in the future. Shame on you Canon!

Reviews (38)

Rating

Timeframe

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Thumbnail of user ionnti
RU
10 reviews
12 helpful votes
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July 28th, 2020

There is no other manufacturer I turst to make better cameras if not canon. I have bought quite a few goods fromt their store and not oce have I ever been dissapointed. Canon offers quality and that is why I will always prefer it. The price is high because of that reason but that should not be a major concern.

Thumbnail of user kevins1183
Arizona
5 reviews
9 helpful votes
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June 19th, 2020

Some products may be overprices, however the brand proved itself for being always on point and creating well functioning pieces able to work with the least amount of effort required from the owner.

Thumbnail of user sandraj711
India
5 reviews
0 helpful votes
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May 25th, 2021

In a high grade camera outstanding image quality. Broad range of fine lenses and accessories. Canon constantly updates the technology and holds it at the forefront of digital development.

Thumbnail of user aliceg181
Ukraine
1 review
0 helpful votes
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October 31st, 2020

I am a starter in the photography industry. Taking part in various courses I had a great deal of information about this brand products. What is more, I worked with some editions and it is amazing.

Thumbnail of user djfemmiej
New York
35 reviews
76 helpful votes
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August 24th, 2015

Canon has the most economical printers in the world I have had my MX700 FOR 7 YEARS and have saved much money on ink because of the way the cartridges are built as separate units case in point my printer was in my car and feel out the back of my 4X4 onto the pavement the printer is built so well I was able to put all the pieces back and I am still printing as we speak their scanners and digital camera's are superb as well I love CANON PRODUCTS #####5 STARS AND a user for life

Thumbnail of user kevinb7
Australia
36 reviews
206 helpful votes
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January 10th, 2011

Happy New Years, readers, SJ, followers and followed. Canon, while they produce some pretty cool gadgets I find the site misleading. I guess to me it's a case of whats needed what performs and whats not needed, I'm talking about advertising hype over capability. My canon kit cost me just over 2k, it's totally adequate for what i use it for (screen resolution) now I'm not looking to blow my works up or produce large commercial prints because if i did I'd need a top line model from the "mark series" and yes they take great photos pixels depth and amazing reproduction for miles. But canon calls this PRO, where does that leave my kit? Somewhere between enthusiast and "the serious photographer"/beginner. Surely my knowledge and eye for the shot, composition, light, puts me up higher in the rank? All i'm trying to say is. Skill is in the holder of the cam not the cam, the stove didn't make dinner it was a utensil. So if canon or anyone else is saying you need 15k to be good at what you do, ignore it, it's just advertising and they know it. So while i'm a big fan canon don't spoil it by saying i need to spend 15k to be a "photographer" thats bollocks. Just be clear about what you need then upgrade later, which i'll be doing soon, lens wise, the 500D body is totally capable of capturing madness so will not be buying another body for a while. Thanks for reading.

Thumbnail of user monikam152
Nebraska
1 review
1 helpful vote
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March 23rd, 2023

My Canon EOS M50 Mark ll is at the Repair Center in CA and I got notice that I have to pay the price of $247 if I want them to do the repair! The repair is about the display of the LCD that does not function anymore since my camera is just out of warranty. The LCD started to go on and off about 2 month after warranty quit, and it was like that for a while until the display completely quit. It must be only a contact problem, and they want me to pay that much to have it fixed, what is totally outrageous!
This Camera must be a Monday model, ha!... a big waste of money, since I also bought a nice Tele Lense with it, that I now can not use anymore!
Then the 15-45 lese that went with that Camera in a package sale has a problem as well. If I put it onto the camera it does not release a closing position. The Lens stays closed and does not allow photo. I sent it in with the camera and they are NOT DOING A REPAIR ON IT, and want me to pay the full amount of a refurbished lense! What kind of Service or Repair is THAT? So for the amount of money I have to spend on the repair on my Camera and lense I can buy a refurbished set... is that what a service repair should be?
I am done with Canon now, especially since my photographer friends tell me that I should better not have purchased a Canon from the M series...!

Thumbnail of user ds792
GB
2 reviews
15 helpful votes
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November 22nd, 2019

The menu design is easy and friendly for begineer, i could get familiar with skills in a short time, and the manual is quite thorough to help me out.

Thumbnail of user mattd33
1 review
2 helpful votes
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October 30th, 2014

I got a Canon 450D for my birthyday a couple of years ago and i love the thing to death. It is pure quality on all levels.

Thumbnail of user stephenh849
California
3 reviews
11 helpful votes
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June 18th, 2020

BEEN PRO MEMBERSHIP AND USER OF CANON. BEEN WITH THEM FOR OVER 15 YEARS.
AS A PRO MEMBER I GET SERVICES AT DISCOUNT.

Thumbnail of user mahira4
Bangladesh
3 reviews
10 helpful votes
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June 22nd, 2020

I love it CANON is very good i have a good experience with it i but i will give it 4 star it is good

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