I did not see these previous reviews before placing my order-what a joke! I ordered pictures of our beloved golden retriever to put up on a wall for my son to help him cope with our grief, and I received a box of crappy wood that is warped and the prints are awful. There is not even directions on how to assemble. I am so upset! How do I explain this to a little boy who can't even hang $300 worth of pictures of his dead dog? Disgusting! Where is consumer protection when you need them? DO NOT ORDER FROM HERE!
I recently wrote a negative review of this company. Everything has been rectified to my satisfaction. I will now give them a five star rating. The canvases have been excellent and I'm now very satisfied.
This time I ordered 3 large canvas prints and they make such a statement! People definitely notice them and comment about them! This falls under the category of money well spent! I will order more. The only fear I have is that my home eventually will run out of wall space. Sad face. But, I suppose I could make a rotation of canvas pics when that day comes. Happy face.
I would rate you zero if possible. I cannot reach you by phone. Your chat does not work. I ordered a selection of products about over a month ago. Somehow you got a complete wrong shipping and billing address. The shipment got returned to you. I wrote with correct address. You shipped again to wrong address. UPS refuses to redirect. You don't answer email. UPS is an hour drive and only open during rush hour traffic. After a month still not resolved.
I ordered my canvas less than 1 week ago and it arrived today. I love it! It turned out so much nicer than I even expected!
Ordering process was simple, super fast delivery and great work... definitely recommend!
Perfect duplication of photo. Easy ordering. Super and fast delivery. Made my son and daughter in law very happy at Christmas.
Great product at great price and excellent service with quick delivery. I'll certainly use their services again soon
I've used a number of different canvas companies and they've all been about the same as far as quality and prices goes... that is until I ordered from CanvasDiscount.com. I've ordered from them a couple of times so I can say I've also given them 2 tries. The very first difference I noticed is the terrible, low quality material they print on. There's a reason they're so cheap and they're cutting corners with cheap cheap cheap material. Secondly, a canvas is suppose to be stretched however when I received my second canvas it was hardly stretched. For that reason I called customer service was put on hold for about 8 min and then disconnected. I tried calling a second time and the exact same thing happened. Let me say if you're into low quality, poor customer service then this is your place, however if you prefer a better value for your money and friendly service please look elsewhere.
I ordered 4 canvas prints and they all came out beautifully. Not only that, but I got a great deal. They were originally discounted, I got an additional 34% off and free shipping, which arrived days before scheduled. Loved them and will definitely use them again.
You get what you pay for. Thankfully I got it at 1/2 price or I'd return it. Cheap metal frame that came with 2 of the corners separating. Photo quality was dull. Metal frame has no means for hanging. You cannot hang this right out of the box. I would not recommend using this site.
Dear Todd,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasdiscount.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasDiscount-Team
I am very happy with the results of my purchase and will be using Canvas Discount again. I found pictures of my past and wanted to blow them up and hang them on the living room wall. After they came from UPS I put them up and can't stop looking at what a great job. Thanks my sixty fifth birthday is next month and NOW I am happy.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
CanvasDiscount has a rating of 3 stars from 1,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasDiscount most frequently mention customer service, credit card and tracking number. CanvasDiscount ranks 6th among Photo Printing sites.
Dear Barry,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your canvasdiscount-Team