It's amazing what they can do with a phone quality photo. I purchased a dozen or more in varying sizes for Christmas gifts and each was among the most treasured of the gifts I gave. The look is unique enough to be fresh and different and each has its own individual charm.
This is a completely fraudulent website and company. They will accept your order, charge your card, print a FedEx shipping label which will send you an email with tracking #, but they will not drop off the canvas with FedEx therefore leaving you empty-handed. I had to call my credit card company and file dispute to reverse the charges. The phone number on the order confirm will permanently give a busy signal and the email address is a fake. Stay away from this company!
Avoid this company! They soaked me for over 500 dollars. I never received anything from them. It has been over a month since I ordered. They charged my credit card. The company does not answer their phone and I have emailed them 30 times and I have received no replies. These people are crooks and need to be prosecuted and thrown in to prison. Will be contacting my credit card company tomorrow and hopefully they can recover my funds.
I ordered 4 prints on Dec 17th 2011. Anything ordered by that date was promised delivery by xmas. It's been nearly a month and I still haven't gotten anything. I've emailed and called and haven't gotten a hold of anyone. Their answering service states that memory is full and I'm sure it's because of constant calls from other dissatisfied customers. Buyer BEWARE!
I purchased 2 picture puzzles for my nephews and they came in a plastic sleeve in the envelope. There was no backing at all. When I removed them from the sleeve, they fell apart in my hand. I've never seen a puzzle without a cardboard surface on which to place a puzzle while putting it together.
No more ordering from this site.
I purchased an item on their website and did not receive a confirmation or tracking number weeks later I get no response after leaving messages. I have received no Item and no returned Email or call. I checked my account they got my money at the time. I would be very cautious before giving them my business.
Ordered 65 canvases for Christmas presents, spent hours to make sure each one was within the box of parameters…got the product 4 days before Christmas and half of them were not aligned even close, sent a complaint, they offered a discount on future items? Do not use them…Dr Theresa Cianciolo
We are sorry that you are unsatisfied with the quality of the product you received. We want to make sure you get something that you are completely satisfied with. In order to process your complaint, we kindly ask you to send a short email to our customer service. Please also tell us your order number and attach a few photos of the defective products.
This place is great at what they do. I've ordered from them at least 5 times now and I'm always blown away by the quality and how great their prices are. The shipping is super fast too. Makes for great gifts also.
No customer service, they don't answer phones, live chats, or emails. Missing one canvas in the order, check order status, nothing there. Don't use this company, it is my belief is a scam, read reviews first! Do not order from this company!
I had been looking for somewhere to get canvas prints made for a while but I didn't want to spend $10 per canvas. I also wasn't looking for big prints. I stumbled upon Canvas Discount and went ahead and ordered 25 canvases! I had a little bit of trouble with my cart timing out on me and dumping all of my prints out but finally I managed to complete it fast enough and it went through! I was shocked when I received an email the next day telling me that my order was getting ready to ship! I got my order after about a week after placing it! (The mail is crazy backed up right now!) I am so in love! There is only one canvas that didn't quite get lined up right but other than that, they are perfect! My mom was so jealous after seeing all my new prints so I know she'll be placing an order soon! I have a couple more orders on the way and I am so excited to be able to have such great quality photos to hang on my walls! Thank you Canvas Discount!
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
CanvasDiscount has a rating of 3 stars from 1,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasDiscount most frequently mention customer service, credit card and tracking number. CanvasDiscount ranks 6th among Photo Printing sites.
Dear Mike,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasdiscount-Team