I ordered one of their free prints to see how their work is. I was suppose to pay shipping. My pay Pal account was charged 19.90 which they paid and I never did receive my print. Very disappointing. PayPal is now trying to find out what is going on.
I bought a bunch of canvases from this company thinking it was a good deal but the quality is so poor. First off they are not even printing onto canvas. It is a cheap material they are printing on. Second, these are the worst stretch jobs i have ever seen. The canvas is wavy, I feel like I have been ripped off. Wish i would have read a review before purchasing so much.
The employees are efficient and professional. Always set up on time, relieving me of any stress the day of my party. They pick.up the day after the party, leaving everything neat and clean.
Actually will be calling them again for a graduation party.in May!
Never dissapointed!
I made an order on Tuesday, and on Friday the canvas arrived right to my address. I'm very satisfied with the quality, wood and picture. I like it very much. It came stretched, I don't need to stretch myself. Now it's hanging on the wall and looks just great! Edward, Miami
I was aware I would need to stretch the canvas. No problem, I went to art school and have done this many times. The 24" x36" print came and was not very good. I sent a very large file, but much of the detail was lost and the colors a bit muddy. I paid extra for the 1.5 stretcher bars, but instead was sent eight 3/4 bars. No one answers on the customer service phone number. I wish I had read more reviews before placing this order. Because it's for a client, I will now have to eat it and order a print from elsewhere. Please don't make the same mistake. AVOID canvasdiscount.com LIKE THE PLAGUE!
I just so happened to catch a sale exactly when I was looking for a print service! To be honest I didn't know what to expect, but I was thoroughly amazed and pleased with the quality! I am recommending CanvasDiscount to all of my artistic friends!
Wow, these are laughably bad metal prints. Like a car wrap sticker put on a piece of metal. Horrible quality, and not printed on the metal as it is supposed to be. I got an acrylic to compare during a sale and that one is slightly better (even though it is plexiglass and not acrylic) only because the plastic shows some gloss/shine in front of the print. But it is still the same sticker, just with plastic in front of it instead of stuck on a piece of metal. Horrible quality, do not order. (Their canvasses are fine, fyi.) I have had much better aluminum and acrylic prints elsewhere online.
I ordered a photo mug and I received a black mug with no picture. It seems like they couldn't capture the picture. Payment was processed within seconds, but It took over two weeks to receive the product. I'm very dissappointed. Someone should have contacted me, instead of sending this out, and assume I would be happy with this. I could have went to the dollar store for a black coffee mug.
Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.
FRAUD! FRAUD! FRAUD! I purchased a canvas from them because of their promise of Christmas delivery. While it's still only the 22nd, I haven't received notice of shipment. I tried contacting them through their customer service and through Facebook with NO REPLY. When I placed the order, they withdrew the funds from my account. Mysteriously, upon questioning where my order is, that transaction never went beyond "pending".
Also, they are not a Florida company. When the charges come, they are overseas and you will most likely get hit with an extra charge from your bank.
I had a 60 X 30 print made for me by these guys. I paid for the thicker boarder and got mirrored wrap style for my border option. The print is beautiful and there are no problems with the canvas, or with the frame or the stapling work they did.
My only complaint is that I spent an extra $4 for the hanging hardware and I'm not really satisfied with it. The rope it came with is definitely not wide enough to stretch across a 60" frame. I could put the nails directly in my walls and just hang it on those, but that size canvas is so heavy that I'm not confident it would last as long as I would like hanging out of my drywall. My suggestion to anyone buying a large print from them is to do it, but just go to your local hardware store for mounting options.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
CanvasDiscount has a rating of 3 stars from 1,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasDiscount most frequently mention customer service, credit card and tracking number. CanvasDiscount ranks 6th among Photo Printing sites.
Dear Samuel,
We already contacted you by e-mail! We are sure we can find a satisfactory solution. We're looking forward for your reply, your Canvasdiscount-Team