CanvasDiscount

My experience with this company was TERRIBLE! I ordered some canvases, but once I got the confirmation email, I realized that they would be arriving when we were out of town. I immediately contacted customer support and asked if my shipment could be delayed by a couple of days. They responded saying that they could not delay anything that had already been shipped--even though it HAD NOT SHIPPED. Ugh. Okay, fine. We had someone pick up our packages when we were gone; not too big a deal.
The second order I placed was worse. When I got the confirmation email, I realized that they had duplicated my order, so I was double charged. I don't need 2 of the same pictures, of course, so I emailed them IMMEDIATELY to try and get them to cancel. I got no response. I tried using their "live chat", but there was no response. Nothing. It was like the app didn't even function. Finally, I tried calling them. After waiting on the line for an hour, I gave up. It was at this point that an email popped up in my inbox saying that the order had been shipped. ARRRRRRGGGGGH! What the?!
Though the quality of the canvases are pretty good, the customer service kills it. I will never EVER use this company again. They are just awful!

After reading some sketchy reviews I decided to go ahead and order a canvas print from Canvas Discount. And even though it seems like a really bad idea (especially after reading most of these reviews) it only cost approximately $40 for a 12" x 36" canvas print, which is a really good deal, and at least worth a try.
I ordered my canvas print on a Wednesday, and it came promptly the following Monday morning. It came assembled, and the colors matched the image on my computer monitor almost perfectly. The only problems were that the black border for the canvas was a part of the front-facing image on the 12" sides, and there were a few barely noticeable lines/wrinkles in the canvas where it got bumped around from shipping. Other than that, It's a generally nice image and worth the $40 I paid for the job. I wouldn't use canvas discount if you're a professional selling photos in a gallery, but if you're just beginning to sell your photos and are on a budget, or are just looking to hang some pictures around your house, it is a very reasonable, practical way to go, and I honestly believe you will be satisfied with your prints.

An ugly 3x5 framed canvas showed up at our house out of the blue. It was in a very large box that is going to be hard to dispose of. Anyway, no one in our family ordered it, but my son had just graduated from college and we thought it may be a gift so I called them to find out more. They asked for the number on the back to id it. After they got the number, they told me to destroy it and would not give me any other information about it. They told me it was most likely a fraud charge and that we needed to call all of our credit card companies to dispute. Weird that they immediately came to that conclusion without any other information that the number on the back. I asked for the date and amount of the order, since CC companies need that info to look it up. They refused to give me the information and said it was a matter of privacy for the person who ordered it, even if it was fraud. After more investigation we found that it as a fraudulent charge for $300. I think the perpetrator was testing the credit card number because more charges followed, but BestCanvas refused to help in anyway.

I originally ordered 3 prints from this site, and choose the site because of price. DON'T BE FOOLED BY THE PRICE. The service was HORRIBLE.
My order was messed up TWICE. I left multiple voice messages and e-mails with NO RESPONSE. Finally when I did get a hold of a real person - he put me on "Hold" but actualy didn't and I could still hear him... He proceeded to INSULT ME TO HIS COWORKERS! He laughed about my name and he laughed at my e-mails that I sent and when on and on... then got back on the phone and tried to be nice? What kind of customer service is that! I will NEVER order from this site again... AND HIGHLY RECOMMEND EVERYONE ELSLE LOOKS ELSEWHERE FOR CANVAS PRINTS.

I ORDER AT BEGINNING ON DECEMBER AS OF CHRISTMAS EVE I STILL HAVEN'T GOTTEN MY PACKAGE. ONE BLANKET WAS FOR MY AND THE OTHER FOR MY MOM. NOW ON CHRISTMAS THEY WANT HAVE A GIFT THAT'S $#*!ED UP NEVER AGAIN. DON'T BUY FROM CANVAS I REPEAT DON'T BUY FROM CANVAS

I ordered a canvas print and I received a grainy, low quality print (from a file that I've had good reproductions of in larger print mediums before). Additionally, I ordered their canvas mounting kit which wasn't included in the package. When I reached out to request they send me everything I paid for, I heard nothing for 2 weeks, then I pushed again and asked for a refund and was told it would arrive within the next 7 days - unsurprisingly I've yet to see a refund or the hanging kit 1 month later.

Update: after being asked to get in touch with them again my refund immediately went through and I was offered a voucher for a free print (I assume in recompense for my troubles). This time I was quickly responded to and I was happy to see a refund show up in my PayPal within a day of me having sent my email!

Update 3/20/18: After I took them up on their offer for a free print, I received a slightly larger canvas print. It was nice and solid and certainly a better print. However, I received multiple emails from them pestering me to update my review on Site Jabber and reminding me that "Satisfied customers give us five stars." Needless to say, their repeated pestering was annoying and frankly felt entitled. In light of their incessant pestering, I've docked a star.