I ordered something last night and only have been trying to adjust it. They say that you have 24 hours to cancel or to do this yet it also states due to the high volume of calls that it may take them several days to respond. What the $#*!? Im starting to think that this is just some piss poor operation running some sort of scam... its all a bunch of bull$#*!
I'm so sorry that this is a scam I order 3 large canvas and they charge me for it but never got confirmation number or anything, I have try to contact them for the past week and nothing! This is very disappointing. I thought the good reviews were true but so far I'm only relating with the bad reviews in here! Careful when ordering from this page
Great service! There was no problem whatsoever ordering what i wanted, paying for my product, and receiving my product! It arrived right on schedule too! I would definitely recommend this service to a friend or family member!
Despite the low cost (with many cheaper than Walmarts prices after their sales), the quality is just what I was looking for! Everything is clear and distinct, with beautiful colors and contrasts. Very sturdy and was packaged well to ensure everything arrived safely. Will definitely be doing more business in the future!
There is No Way I can hang this framed work on my wall! Every corner has at least a 1/4 inch overhang of canvas from the back of frame protruding over the edge of the frame! I can't believe I spent money on pictures and got frames that my child could have done a better job doing. DON'T WASTE YOUR MONEY!
Given some of the reviews, I was a bit cautious, but they're one of the cheapest canvas printers, so I took a chance. The shipment came via UPS (to Canada). There was a noticeable crease in the first one, but they responded promptly to my email, and sent me another that just arrived today. While it would've been great if it came right the first time, I'm still quite satisfied considering the price I paid. I probably would've been less satisfied had this been a gift for someone.
This past holiday season I ordered one canvas to check the quality. Not only the delivery was very quick, less than a week, but I also orders perhaps ten or more afterwards to give as Christmas gifts! The quick promotions were also God sent ones!
A picture paints a thousand words is best used to describe my experience; I have 3 canvases in my home and am planning to order more this year. You can't go wrong with BestCanvas; it's a win-win with product & service.
I did a research on the internet about prices. The prices are really lowest. I had pleasure to deal with canvasdiscount because I was informed quickly when my order has been sent out. The quality is relatively high for this price
I had the same situation as the above complaints. Payment was received, got a confirmation e-mail, then nothing. I sent numerous e-mails to their customer service e-mail with no response. I also tried the phone number they had listed - it rang and rang, then gave some sort of error message. I'm currently on the phone with my bank account to dispute the charges. Just hoping I don't have to get a new card...
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
CanvasDiscount has a rating of 3 stars from 1,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasDiscount most frequently mention customer service, credit card and tracking number. CanvasDiscount ranks 6th among Photo Printing sites.
Dear Tony,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasdiscount-Team