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CapBeast has a rating of 1.6 stars from 291 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CapBeast most frequently mention customer service, credit card, and custom hat problems. CapBeast ranks 109th among Hats sites.
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3,496 reviews
Amazed by the details and the amount of colors supported! I've tried others with nowhere near the same accuracy and quality of stiching! Recommended! Getting them from US to Sweden was a bit of a challenge, has nothing to do with CapBeast, just the international shipping that dragged out in time. Love that they do offer the option! I'll be back!
I've ordered in the past and had a good experience however this time was very different. I also experienced the issue with credit card not working (like many reviews state) and spoke to a guy on the phone. He assured me they would come in 2-3 weeks. It's been 4 weeks and i have still not received and will not have the hats in time for my event. They lost a customer here.
This is a scam 4 months and still no product and all I get from customer service is "we don't know when it's coming" and lied about ETAs
Over five months since I placed my order, and have received zero updates. Unprofessional or a scam?
DO NOT PURCHASE FROM THIS COMPANY. YOU WILL END UP WAITING OVER TWO MONTHS AND THE CUSTOMER SERVICE IS EITHER NON-EXISTENT OR THEY DON'T GIVE A DAMN.
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