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Cape Masai Leather has a rating of 4.4 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cape Masai Leather most frequently mention good quality. Cape Masai Leather ranks 18th among Handbags sites.
Friendly team and service. You get all products at thier factory shop as it's online, well done team Cape Masai leather.
I wanted to order a special gift for a friend who was leaving the country. When I placed my order in February, I asked Cape Masai if it would be delivered by 4 March, which was the last opportunity that I would have to see my friend. They promised me it would be delivered by 4 March. On 1 March I was getting worried that it would not arrive on time, so I asked again. They told me that the bag would only be made in that first week of March. On 3 March I had not received any tracking information, so I asked them to confirm if it would be ready. They informed me that they would only start making the bag on the 4th of March, and they would only deliver early the next week. On 8 March I asked again if they had shipped it in a desperate attempt to maybe get it to the friend. They told me that they had not yet even made the bag, and it would be made on that day. On 9 March I asked again. They promised to ship it on 9 March. Their exact words on the morning of 9 March were "It's to leave today" On 10 March I asked if they shipped the bag, and Cape Masai sent me a snotty reply "You were informed that your order is leaving tomorrow which is today and nothing has changed". They finally shipped it on the 10th. I am now sad that I missed the opportunity to give a special last gift to my friend. If Cape Masai told the truth at any earlier point I would have had time to get another gift somewhere else before it was too late. The quality and value for money of their products are good, but don't believe a word that they tell you about delivery times.
My request for unique features of the standard messenger bag, was very professionally handled and executed by the owner! The delivery date was met and I am a very happy customer.
Date of experience: November 8, 2022
Excellent real leather quality! Will order from them in future, Delivery was fast and efficient. Quality items and I love the smell of the real leather.
Date of experience: July 12, 2020
You are welcome again dear, we can't wait to make your next order.
Great value for money. The products are beautiful, well crafted and the service was great. I did not even have to wait long
Products used:
BELTS AND BAGS
Date of experience: April 18, 2022
Thank you for Shopping with us and we can't wait to see you again.
Cape Masai is the place to buy leather bags of the best quality and workmanship. Quick response on my order enquiry even over the festive season.
Products used:
Handbags
Date of experience: January 23, 2020
You are welcome again
Amazing service... Did a vanity bag for me according to my specs... Its so pretty and great service!
Date of experience: September 29, 2020
You are welcome again dear.
Excellent service and product, ordered another bag in different colour i liked the product so much! Highly recommend
Date of experience: March 15, 2023
Thanks dear for always choosing Cape Masai Leather. And we can't wait to serve you again.
Absolutely loved the bag, it was a birthday gift for my sister and she loved it too. I will definitely order again.
Products used:
Leather bag
Date of experience: October 15, 2021
We can wait to see you again dear
Effortless and Quick service with excellent product. Will recommend to anyone and use again. Thank you
Date of experience: December 18, 2020
Thanks dear for your business. We can't wait to serve you again
Thank you for the amazing handbags and workmanship. Amazing and friendly service. Was kept up-to-date with shipment.
Date of experience: April 28, 2021
You are welcome again T
Fast, efficient service. Wonderful experience and the product is amazing. Would recommend them anytime.
Date of experience: August 14, 2020
Thanks so much for Shopping with us and we can't wait to work on your next order again.
Service was great. They use a watsapp line which is very responsive. Order was delievered on time with no issues.
Products used:
Bag
Date of experience: October 12, 2022
You are welcome again
I would recommend supporting them. My first purchase from them and great service. They sent me tracking info through out and my handbag is beautiful.
Date of experience: August 13, 2020
We are glad are happy and we can't wait to serve you again
I have never been so impressed with an online order. They are friendly and sufficient. PLUS they sell an amazing product.
I love my bag
Date of experience: August 3, 2020
We are glad you liked your bag, we can't wait to design your order in feature.
The quality of the bag is amazing. And it was delivered so quickly. I will definitely be ordering another bag
Date of experience: April 5, 2023
You are welcome again
Great product and service, goes above and beyond. Speedy response and delivery of goods. Just loving it.
Date of experience: October 7, 2020
Thanks dear and you are welcome again.
Delivered quickly, within 2 days. Great quality product, both in materials and leather. You never disappoint. Customer for life!
Date of experience: July 4, 2023
Pleasure to b e at your service.
Extremely satisfied with my red leather handbag. Perfectly made and beautiful craftsmanship.
Excellent service re updates on delivery.
Date of experience: September 24, 2020
Thanks for feedback, we can't wait to serve you again dear.
This is probably the best service experience I have ever had. Kept me up to date with everything and speedy delivery. Thank you very much
Date of experience: September 2, 2020
Thanks dear and you are welcome again
Fourth order. No disappointments. Quality materials. Excellent craftsmanship. Very quick delivery. Impressive.
Tip for consumers:
Do your research. Compare with other companies. CapeMasaiLeather deserves first place.
Products used:
Lots.
Date of experience: August 23, 2022
Thanks sir and we can't wait to serve you again.
This was my 3rd purchase and as usual we were very impressed with the product + service, highly recommended
Products used:
XL backpack and men's laptop bag
Date of experience: November 9, 2021
It's a pleasure always working on your order.
Excellent service
Excellent products
Love the quality
Value for money
Very efficient and speedy service
Date of experience: March 14, 2023
You are welcome again
Excellent service and good quality!
I love my bag! I can really recommend Cape Masai Leather!
Date of experience: June 12, 2023
Thanks, and we can't wait to serve you again.
We are manufacturing designers in craft handmade genuine leather handbags, laptop bags, Laptop bags satchels, travel & luggage bags, belts and wallets.
We run online stores at www.capemasai.co.za, retail pop in, and annual exhibitions across South Africa.
We Custom make too.
For more information about us please visit our Facebook page Cape Masai leather.
Or contact us on
info@capemasai.co.za
Our business was established in Cape Town and officially registered in 2012 as Cape Masai leather art & Craft, started with R50 with the production of bracelets to wallets to handbags
Thank you for giving us a chance to serve you sir.