Car-Part

Do not pay for faster shipping it will take longer. I had 2 day shipping and it is set to arrive 5 days after I paid for order! Don't order from them if your on a schedule they will mess it up for you!

Ordered parts, paid for shipping stating it would be delivered on Tuesday... Guaranteed delivery... well Wednesday night and it's not here... was told to contact USPS as it was transferred from FedEx to the post office for delivery after sitting at the Fed Ex office for a day and a half...
If you need a part just get it from Autozone faster and more competent... if you can believe that!

Promised to provide return label lies. Email people are unprofessional and untrustworthy sent return label then takes it back from me. Run Around on hold for a supervisor on line they don't help
I waited 40 mins! Then they hang up on me

Ordered combination brake rotors and pads, got the rotors late and the wrong ones. Never did get the pads. Now I am dealing with the return, without much success. I e-mailed them as they requested, returned e-mail and said they would get back to me in 48 hours, that was 5 days ago. Still have no results. I think i'm screwed and out $123.00 with rotors that I have no use for. Do not do business with this company.

Been seeking a white passenger side fender for my car for more than 5 weeks now.
All companies listed within 65 miles of my zip that list the part on this site in the requested color do NOT have the part in stock
Once you call them they will try selling you the part in another color if they have any whatsoever.
Hint. Update your listing and stop wasting customers time.
Please call and verify that they have the part in hand before you even attempt to go purchase any part from any listing on this site

$#*!ing hate this place it said would be here by Saturday and spoke to someone and they said 5-7 business days till we got it so I cancelled it's a bit ridiculous dont lie bout when it will be to customer.

We operate a recycling business. Our cheque that we sent did not reach in the mail. We didn't know about it till later. But we realized that they have temporarily suspended our account without telling us and when we tried to explain to them what happened, they were trying to jack up the fees. There is no customer service, I don't even think the site is that great. All they care about is money, and they manipulate the situation so that you are at falt. I checked around and realized that we are getting charged more than other businesses around us, and yet they want more money. I don't recommend businesses to signed up with them..

Only One star, no guarantee between the buyer and the seller even if you send evidence with the complain.
I lost money when I bought through the website and waste time when I made a complain just to warn them about the seller in the website. Nothing happened.

Their is no way to get ahold of someone in customer service. Leave your number to call you back. Never calls back. Wait on hold for 45 mins to have them hang up on me. Not recommended if their is a problem with parts. When the part has to be returned it cost more to return then the price of the part. No help with return shipping. I am now a former customer of carparts.com

You need a seller feedback option. I will never shop here again. Bought a srs module, they shipped me peace of corroded part. I'm sure they knew it was a bad part, but they make you sign agreement that all of the parts sold as-is. Seller was found on car-part.com called "Budget Auto Parts" located in Auburndale, FL
I'm sure that they knew that they ware shipping a bad part, because you can tell that it has water damage, it has very bad corrosion on it

This is my go to place for recycled auto parts. Being the biggest (they have several yards) they most often have the parts we need for our customers vehicles. Most of the staff is user friendly and very fast delivery of those needed parts. My go to guy is Willis. The web site is easy to use to search for parts.

I use this website every day to order parts. It shows me used parts that are in the area as well as nationally if I wanted. It lists the vendors that have them the price and the quality of the part I'm getting as well as the year of the vehicle it's off of. That way, if I'm interested I just call the vendor number listed and order it. It's very helpful. Especially, with the job I have.

Order parts one wasn't in stock they shipped three boxes. One part didn't fit.to contact to get RMA # witch never came i had to chase down the number. They were to send mailing label which never came i had to call to get label. When credit card came there were three charges on bill. I chatted to get a invoice for each that didn't happen. They were mixed together on one invoice still confused and money not right

Its a mirror site of carparts.com dont get fooled you will end up with 1000 calls from supposed car part dealers that are all scammers once they have your card info they charge rediculous amounts then beat around the bush about refunding the money. For two days ive been waiting on "ron johnson" with an eastern accent to refund my card to no avail, the guy gets nervous starts stuttering then doesnt answer his phone. The buisness is out of deleware tech auto parts alledgedly but charges your card using the name indigo which is attached to some airline bs. Its scammy and a lie

They trick businesses into signing with them by having their sales reps misleads, bend and sometimes flat out lie about their software's abilities. My company signed up and as soon as we were setup, we realized this softeware was from the 80s. It is so antequated. It didn't actually run in windows like competitors Pinnicle Professional.
We instantly canceled. Their records show we tried it with one part. They said we signed a 6 month contract and had to pay the remaining balance, which would kill our brand new business.
So this company uses predatory contracts because they don't stand by their product. They know their product is crap. They don't care if they kill a new business and put a brand new parents out on the street, just as long as they get their few thousand from that predatory contract.
They target new businesses and businesses that aren't tech savvy enough to know how far we have advanced.

If you care about your sanity DO NOT USE this website. I used this website because i was looking for a hood, and now my phone DOESN'T STOP RINGING! Ive had over a dozen phone calls in the last hour from non english speaking mfs asking if im looking for a hood.

PNC dba as AALBA, QUEENS, NY ARE CROOKS! SENT ME TWO (2), REPEAT (2), BAD/DEFECTIVE FOR EXPLORER TRANSMISSIONS AND THEN HAVE THE AUDACITY NOT TO RETURN MY CASH. TOLD ME STORE CREDIT WHICH IS STILL DON'T HAVE! SALT IN THE WOUND... CAR-PART.COM WHOM IS THE HOST FOR THE JUNKYARD ETC. WILL NOT EVEN BACK ME AND THEY ARE THE WEBSITE HOST!

I ordered a axel for my truck and they sent me the wrong one. So now I cant get ahold of anyone and my truck broke down so I'm out of 200.00 total this is a scam company stay away

Bought an oil pump from this company last year and the oil pump failed in August a year later... Sure to the oil pump failing it locked up my motor... faulty oil pump cost me a 2700 engine. Smh DONT BUT PARTS FROM THESE PEOPLE...

Please check reviews for this site. Customer service is none of their business and I will never see my part. I am going to report them for scamming!

Terrible service. Salvage yards they advertise can't be trusted. Out $2,500 and Car-part was no help. Buyer beware! Buyer beware!

Predatory business practice. Return process ridiculous. Whatever you do, do not do business with this company. You will be sorry.

These people are frauds and will rob you. It's a fake business. DO NOT GIVE THEM NO PERSONAL INFORMATION. STAY AWAY STAY AWAY