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    Carcan

Carcan

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Overview

Carcan has a rating of 3.9 stars from 125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Carcan most frequently mention customer service, great product, and passenger seat. Carcan ranks 31st among Auto Accessories sites.

  • Service
    68
  • Value
    74
  • Shipping
    74
  • Returns
    19
  • Quality
    74
View ratings trends
43
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How would you rate Carcan?
Top Positive Review

“Amazing”

Kayla N.
5/28/22

Best can for a car! Or use it as a lunch bag as my brother does. Lol. The kids love it as it has mesh outer pockets for their rocks from the park that they refuse to leave on the ground. Also have a bottle of sun screen and bug spray in the side pockets. Would definitely buy more. This was gifted to me as a Christmas gift.

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Top Critical Review

“Company cyber harassment - very aggressive”

Jessie H.
12/9/20

Update 3: More bizarre emails arrive. Today their emails said they pay this site $500 a month to hide my review (I can still see it) and... And this gets even more bizarre... that they did a news story about how I turned down a cancer donation? I really don't know what that's all about. However, I have uploaded photos of these emails and it provides a more holistic picture of the crazy marketing scheme that this company goes through to try to manipulate its customers... Please think about these things before deciding to do business with this company... Update 2: The bizarre badgering continues with nearly weekly emails threatening to sue me if I do not take down my legitimate review. See screenshot attached of their latest email and decide for yourself if you want to do business with these people... Update: *This site urged me to provide order details "in order for your review of carcan to remain published". The day I provided sitejabber with the order number I received a bizare, badgering voicemail from the company (see screenshot) that arrived at almost 9pm... *Ultimately the product took 44 days and did not arrive until a few weeks after Christmas despite what the company rep stated (below) in their response to my review. *I note this site is suddenly flooded with positive reviews for carcan after initially having an average rating of less than 2 stars from almost a dozen customers sharing their experiences. *As others reviewers stated, the marketing from carcan offered an incentive of refunding the shipping cost if I posted a positive review on Facebook. This offer was made within a day of my purchase and more than a month before the product arrived. I wonder if some similar effort is magically driving up the 5-star reviews that all appeared within the past week... *I notice all the other negative reviews (~a dozen) that were available when I posted mine have disappeared and my review is now the "oldest". I wonder if the "prove you purchased this" email from sitejabber that resulted in me providing the order number and getting that badgering voicemail from carcan was a company-initiated challenge/"purge mechanism" to remove the negative reviews on sitejabber. If other reviewers did not respond to the email challenge in time with an order number their review might have been removed (something I would find offensive if a company could remove negative reviews simply by claiming the review is not valid and then waiting for someone not to notice the email)... All I know is when the email arrived, I updated sitejabber with the order number then got that bizarre call, and now my review remains l on this site Original review: I think they have a decent product. However on their website they only describe the method of shipping as DHL or USPS or "epacket". However my order was shipped directly from China using YunExpress. I would think that it is deceptive for a business based in Canada touting shipping services from USPS or DHL to in fact be based out of china sending product using the Chinese mail system with estimated shipping times of 15 to 20 business days. Furthermore it took over 7 days for the product to have a "pending shipment" status. Avoid the hassle and worry of not ever receiving your package - don't buy from this company.

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Reviews (125)

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customer service (14)
Thumbnail of user phyllisk116
Massachusetts
1 review
0 helpful votes
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April 10th, 2022

Love our new carcan. Got here quick, easy to put on headrest.my car looks better already! No more Splenda packets on the floor! Lol

Thumbnail of user marys3727
Oregon
1 review
0 helpful votes
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October 1st, 2021

These have helped us organize our car for a road trip — one keeps trash out of the seat area, the other stows emergency supplies. Perfect!

Products used:
CarCan

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Value
Shipping
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Quality
Thumbnail of user daed2
Australia
1 review
1 helpful vote
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February 19th, 2021

Daughter absolutely loves it easy easy to install heaps of room, washing no problem would like to order a second one.

Thumbnail of user randyd376
Kansas
1 review
0 helpful votes
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December 18th, 2021

Ordered 5 for Christmas gifs. Excellent quality. I was extremely satisfied. Would highly recommend. 5 stars.

Thumbnail of user tareqa29
Oman
1 review
0 helpful votes
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February 22nd, 2022

I got one as a gift from a friend and I loved the way it fits in the car and how much it can take, after that I ordered 10 pieces

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Value
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Thumbnail of user ahmadt30
Qatar
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

The product itself is impressive! What was even more impressive is the professionalism of this company and the excellent customer service.

Service
Value
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Quality
Thumbnail of user donalday
Canada
1 review
0 helpful votes
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August 29th, 2022

THESE ARE VERY GOOD AND THEY ARE LEAK PROOF. I WOULD LIKE THE NEW YUPGRADED ONE THAT STAYS OPEN PLEASE. WHEN I GET MY NEW ONE I WILL POST A PHOTO OF IT ON FACEBOOK WITH MY NEW CAR,

Tip for consumers:
GOOD PROUCTS

Products used:
JUST THE CARCAN

Value
Shipping
Quality
Thumbnail of user susanf1810
Texas
1 review
0 helpful votes
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March 17th, 2022

I bought this a few years ago for my car and it is the best thing I ever bought. I highly recommend it to any body. Thank you.

Tip for consumers:
Keep it loosely attached to the head rest so it can be easily turned to the other side in case of passengers.

Products used:
Car can

Service
Value
Shipping
Returns
Quality
Thumbnail of user eddyc46
PF
1 review
0 helpful votes
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April 30th, 2022

Order well received in Tahiti with delay, the product is good and compliant, you can order with your eyes closed. My English is bad

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Value
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Thumbnail of user elaineh506
Maryland
1 review
0 helpful votes
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January 15th, 2022

I LOVE my CarCan! When attached to the headrest it stays put! I gave them for Christmas & everyone loved them!

Thumbnail of user jamest1618
Canada
1 review
0 helpful votes
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February 23rd, 2021

Thank you Carcan for helping with the wonderful products I have purchased to get Organized, much appreciate and great products.

Tip for consumers:
Look up Carcan they have many useful products other than I already purchase.

Products used:
Garbage Holder, Card Holder and Console assistant.

Service
Value
Shipping
Thumbnail of user khalida253
Oman
1 review
1 helpful vote
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January 12th, 2022
Verified purchase

Received my carcan. Nice I loved it. Very useful & easy to clean. I recommend it to all. I straight away fixed it in my vehicle.

Thumbnail of user donnac1368
Arizona
2 reviews
0 helpful votes
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March 26th, 2021

*we received them very quickly after ordering
*looks like a quality product
*great customer service!

Tip for consumers:
No tip. They're great!

Products used:
Carcan

Service
Value
Shipping
Returns
Quality
Thumbnail of user terrie95
Canada
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

Was happy with carcan car bag that I've ordered another. My son took the first one! Also added a trunk organizer! Looking forward to getting them.

Products used:
Car can

Service
Value
Shipping
Quality
Thumbnail of user margareta505
Oregon
1 review
1 helpful vote
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March 4th, 2021

Like that it is universal, washable and compact. Actually ordered 2 more, makes great gifts. Would recommend.

Thumbnail of user dianab1111
Florida
1 review
0 helpful votes
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November 6th, 2022

Car Can was exactly as represented. Very easy to use and perfect to help keep your car interior neat and trash free. Highly reccomend

Products used:
Car Can

Service
Value
Shipping
Quality
Thumbnail of user tamig50
Florida
2 reviews
0 helpful votes
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January 9th, 2021

I came across the Carcan quite by accident online one day and ordered one for my husband. He is a landscaper who is always on the go in his truck, and frequently has to get fast food for lunch. Needless to say, his truck can collect a lot of trash in the course of a week. He received his Carcan as a Christmas gift and he just loves it. His truck is neat and tidy as he can put all of his trash, wet and dry, into the waterproof unit. He keeps wet wipes in one of the 4 small outside mesh pockets to clean his hands before he eats and also can hold a bottle of water in one of the other pockets.He also keeps a supply of face masks in one of the pockets. The Velcro closure at the top of the unit is also a great feature. You can close the unit so that any odor from trash does not permeate the vehicle. It's super easy to install, and remove. When I received his I looked at it and thought, I want one too. Due to shipping issues because of Covid, and then a little issue in their factory, the second Carcan did not arrive as quickly as I would have liked. I was in touch with sales personnel who were quickly responsive to my inquiries and kept in touch with me. They offered me a free Carcan since I had to wait so long! The quality is excellent. It's a simple product but it's well-made and has great utility. It's very easy to clean should something spill in or on it. We wouldn't be without them. They would also be great storage for kids toys and entertainment items for long trips, they can act as a cooler as you can put ice in it and it doesn't leak when it melts. Your imagination is the only thing that will limit it to use. A great value for the price! If you want to remove it from your vehicle, it folds up and can be easily stored. We love our Carcans! See photos below. I don't know why they installed sideways but just turn the device you're looking on it and you'll see them clearly.

Products used:
Carcan

Service
Value
Shipping
Quality
Thumbnail of user vickeym11
California
1 review
0 helpful votes
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March 9th, 2022

I love the size - it holds so much! Very well made! I would highly recommend buying one or more.,,

Thumbnail of user judig36
Massachusetts
1 review
0 helpful votes
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January 25th, 2021

After much Confusion I finally received my Carcan and LOVE IT!
No more messy car and trash on floor!

Products used:
Carcan

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorar38
Colorado
1 review
0 helpful votes
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March 2nd, 2021

Bought my car can about a month ago I use it for everything I use it every day easy to clean I loveit

Products used:
Car Can

Value
Shipping
Quality
Thumbnail of user vickiel107
North Carolina
1 review
1 helpful vote
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February 25th, 2021

Product is exactly as described. Good quality item. Will be great for using in various way listed!

Thumbnail of user victoriab727
Colombia
1 review
0 helpful votes
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December 15th, 2021

Excelente producto, muy cómodo y útil, además su presentación hace que se vea bonito y no cambie la estética del vehículo. Lo recomiendo 100%.

Products used:
CarCan

Service
Value
Shipping
Quality

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From the business

We are an online store specializing in accessories for automobiles. Our operations began in 2016 with the CarCan and we also have a whole new range of products in the pipeline and have been serving very happy customers in Canada, USA, Europe and Australia. We are on Facebook and you can also contact us at sales@carcan.com for 24-hour support.

Company Representative

Thumbnail of user sabrinas218
Sabrina S.

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