CardPool

I sold one gift card on there successfully and was mailed my check and received it in a timely manner and everything. So because of this I felt comfortable enough to list 2 more card in value of $200 each. I was notified at least 5 weeks ago that my cards were sold and to be expecting my checks. Still haven't received any checks. Nobody will return my emails. Nobody answers their phone number or returns their voice mails

Buyer beware! Cardpool is happy to take your money and not give you your purchase. I was promised my cards within one business day. I'm going on day 5 now, the funds (almost $400) have been withdrawn from my account and carpool will not email my cards. They don't answer their phone and only accept voice messages. I am only getting the runaround from them. I think this site is a scam. I would not recommend purchasing from them.

I used CardPool once in the past without a problem. Recently I mailed them a $20 gift card and I was supposed to receive a $16.96 Amazon credit in return. They show receipt of my gift card on 2/23/19. It's now 3/26 and the status is still "in review". After reading all these reviews, it's clear I got ripped off. I'm glad it was only for $20.

Am experiencing the same problem as others have listed. Sold them a gift card and have been waiting for almost a month to receive my check. Have emailed 5 times and have not received any information. Account says still in review. Seems that I will never receive my money and am disappointed and disgusted that a company can get away with non payments. My advice is to stay far away from Cardpool.

I tried selling $300 of Bass Pro Shop gift cards to Cardpool, and eventually changed my mind. I emailed them and asked if they could cancel the transaction. They said yes. Before I put in the pin codes, I checked the balance online and calling the store. Six cards, $50 each. After making the transaction, then requesting to cancel it, the cards have a zero dollar balance now. Cardpool support has no answer to what they call my "misfortune", and refuse to help me get my money back. I am furiously annoyed and pissed off with cardpool. I feel screwed over on $300 now.,|,,

I dont think they have the inventory advertised. Many times I'm waiting for a particular card, so checking multi times a day. Then I'll get an email that one is available and immediately login only to find no cards. It'll say "the last --- card sold 5 days ago"; so either the email or the site is wrong.

Other times I make an order, and then 6-7-8 days later (after the already advertised shipping period), the order will be cancelled for no given reason. Think they try bait and switch.

I received a bunch of gift cards from work over the past few months and needed cash not gift cards. I found Cardpool and saw that they had the highest cash back %. Said hey screw it and gave them a try. I sold $750 in cards and got about $650 cash. Entire process took about a week. The called me to verify my identity, just mailing address and how I got the cards. If I get any more will definitely be using this service again.

I have been purchasing cards from Cardpool for a few months now and they seem to be fine until today. I purchased 2 cards (with separate transactions) as I always did but I just now found out that they put these 2 transactions as "Cash Advance". I was charged for $20 for transaction fees and still have to pay interests on them. I filed a dispute with my credit card company... I have another transaction pending... fingers crossed. There is no customer service phone number!

This is the scam if a lifetime. These people have no phone number and dont answer emails. I purchased 2 cards from them and changed my mind about the purchase before it was shipped. Tried to get a refund, no response.

I suggest you contact them on FACEBOOK and tell the world about their scams on their page, like I did. Also, your bank should be able to help you get your money back.

I listed three gift cards to sell with Cardpool on June 14, and have yet to receive the Amazon card I sold them for (transaction #*******). My listings on their website still say "In Review". I have emailed them three times now, with no response, and can't find any other way to contact them. At this point, I just want my cards back. This service is a total fraud - their website clearly says "Even though we may never find a buyer for the gift card, we pay sellers within 1 business day of receiving their gift card." It's been almost 20 business days at this point, and no contact at all with them. I will never use this service again, and I would never recommend it to anyone else.

I was told that the check for $152 would be received within 3-7 business days. Nearly 3 weeks later, no check has been received and no response to email inquiries requesting payment status update. Do not do business with this company!

Sold them a card - they sent check to wrong address, only agreed to cancel after much pestering. Whoever received check cashed it, landing my bank account (information they take upfront) a 12 dollar fee for even deciding to do business with them. Awful company, terrible customer service, shady individuals who do not give a damn about customer service. Low and dishonest piss-poor excuse for a company.

It all seemed so great and easy. Unfortunately, I did not see this review site before I sent my gift card to Cardpool. I got a prepaid label from Cardpool (by e-mail after filling out form on website), dropped gift card in mail, but they claim they never got it. I am very dubious given all the negative commentary on this site. Won't use them again.

I bought 50 dollar chili's card from cardpool on July 14 2018, two weeks later when I brought my whole family to have dinner in Chili's, it turns out to be a ZERO balance card. I even asked manager to check, they said it is 0 balance.
I contacted cardpool, 3 days later they replied, without any explanation of the reason, they just said they are going to refund. It is really a bad experience on this site, never come back again.

They stole $88 from me. I sent my gift cards 12/2018 and it still says in review 3/1/19. They never answer emails or phone calls. They don't send the cards back either. They just steal your gift cards. It is incredible that nothing is done to this kind of company that rip off their customers.

My legit gift card was accepted for sale on 1/9. I received a confirmation, but heard nothing for the next two business days. So I emailed customer service. They sent me a form letter, but never got back. Three days later I checked their site and saw that my order was still in progress. Emailed them again, no response. I checked my gift card balance and saw that it was still full, so I completely cancelled my order with cardpool and went through another service. I can't imagine how they're in business with practices like these. Complete waste of time.

I ordered a $25 electronic gift card, it was sent immediately. I then ordered a $100 one tot the same place. I guess they were suspicious so they called me to verify my address, the closest cross street, and such and then they sent me an email about the conversation and that they would process the order. I still haven't received it and it's been 8 hours after the phone conversation and email. Even though I can see my credit card has already been charged. Use them for small amounts only nothing more than $25.00. And it looks like buying more than one card at a time makes them nervous.

I sold a $100 gift card for bone fish grill. I figured they where credible, after all they do have thousands of machines around the nation. Yes... I was wrong. I have an email from when I sold them the gift card giving me a transaction #. Never received my 75$ check I was promised. Should of looked at there reviews first. Cardpool needs to pay for this. How are they getting away with this.

I was trying to sell a card online, as this card required shipping there was an issue, as I had two such cards and didn't know which was being sold. After a month of waiting they finally got back to me to tell me the transaction had been cancelled by me. It had not, I cancelled the second listing after waiting weeks for support.

If you choose to sell with them, just assume that you are on your own as they are useless. If selling multiple cards write down which number goes with which order when you list it, or else you will never know.

These folks are a mess. I bought cards for Home Depot from them and they they didn't give me advertised discount, sent the wrong cards and we're practically impossible to contact to rectify their mistakes. The only people that you can talk to can only send emails to the "boss". They are not allowed to call on phone (nor is customer allowed). Customer "service" should be re named "I could care less and I can prove it"

This company use to be really reliable but they have done a compete 180 turn and are now miserable to deal with.

They dont reply to email or calls for weeks at a time, wont update and orders, no customer service. If they ever pay out it will be the incorrect amount and then wont reply to and contact for another month or so while you try to correct the situation.

DO NOT sell your giftcard here or buy a giftcard. It will be a complete waste of time and effort.

Cardpool claims a 1 year guarantee, but defrauded me out of $700 within 1 hour of buying iTunes giftcards. No call; no nothing. Clearly a case of internal theft. I'll whip them in 2 minutes in small claims court, which they are used to, but what an awful way to treat a good customer. Avoid Cardpool at all costs!

Charlie

I used cardpool about a year ago with no problem. So when I had another gift card I had no use for, I thought it would be safe to sell it to Cardpool again. WRONG! They took my gift card and although I did initially get a confirmation email, they never mailed my payment. I've tried reaching them by email and phone. Their email kicks out an automated message saying they will respond in the order they received your email. I've waited several weeks and not heard back. I was only able to leave a message by phone and didn't receive a response back from that either. I will NEVER use this company again.