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How would you rate CareCredit?
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Rhode Island
1 review
4 helpful votes
Follow Will B.
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The worse of the worse
February 1, 2024

Only credit card I have over had where the lower available credit for no reason. Always paid on time. Account closed now thank goodness.

Date of experience: February 1, 2024
Washington
1 review
3 helpful votes
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If you are in a pickle figure it out care credit is one of the worse credit cards I have ever dealt with.

Date of experience: January 24, 2024
California
1 review
4 helpful votes
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Ok just realized i was ripped off $400 on interests
For not paying off the remaining 500$ in 1 year...
Never ever doing this again...

Date of experience: March 18, 2020
Texas
1 review
3 helpful votes
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Adds in interest, charges late fees with no notice. Its completely horrible. I will be trying to get out of it as soon as possible.

Date of experience: September 2, 2019
Massachusetts
1 review
4 helpful votes
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They suck
August 10, 2018

If you have a dispute over charges they dont care Do not get this card. It cost me 3,000 for work the dentist did not complete

Date of experience: August 10, 2018
Ohio
1 review
7 helpful votes
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They worst credit card ever they are thieves one Late payment will cost about 140$ and that's on a thirty dollar bill DO NOT use this company for any reason

Date of experience: July 9, 2019
South Carolina
1 review
0 helpful votes
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SCAM SCAM SCAM
February 25, 2020

Do not I repeat DO NOT waste your time with this CareCredit. I got it because I did not have health insurance and I had to go to the doctor. Was paying it off super fast, and 3 times the minimum amount due. They started charging 26.99% interest rates and told me if I didnt have it payed off in 30 day they were going to keep charging me. Keep telling me different amounts I had to pay to close the account. Its super scammy and not worth it I would of been better just getting a bank loan and paying that off faster than this scam outrageous credit card. Finally paid it off and closed the account for good. NEVER AGAIN! And they are very very disrespectful at that you are wrong no matter what you say they say they tell you what they charge you for, they do not. They would not even tell me what the "promotion" I had even was, they kept just worring about how much I was going to pay rather then telling me what my promotion was! Surprised they are even in business, stuff they do, they should be sued for whatever its worth!

Date of experience: February 25, 2020
Louisiana
1 review
0 helpful votes
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Please be aware of unknown charges they will apply and will not help you in any way. Customer service is very rude!

Date of experience: December 3, 2021
California
1 review
6 helpful votes
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Bull$#*!
June 1, 2017

This care credit is absolutely bull$#*!. I don't recommend it. The customer service line is no help & flat out rude.

Date of experience: June 1, 2017
Arizona
1 review
5 helpful votes
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They don't apply payments as promised and are so dishonest. You will pay interest, they make sure of it.

Date of experience: August 23, 2019
Arizona
1 review
1 helpful vote
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They are horrible. They dint help at all. Interest charges every month. Don't do it! Find a better company

Date of experience: September 2, 2020
Iowa
14 reviews
48 helpful votes
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Great
May 14, 2017

I had a dental bill of 2,000 over two years and had 12 months to pay it off. I have no problem with them at all.

Date of experience: May 13, 2017
Massachusetts
1 review
1 helpful vote
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Do not get this card?
April 25, 2022

The worst card ever. Great difficulty reaching a customer service rep and there is no longer a Care Credit website. I'm closing my card out ASAP.

Date of experience: April 25, 2022
Belgium
1 review
0 helpful votes
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VERY BAD!
January 9, 2024

Very bad way to make a living, there are other ways to earn a living than to steal from their fellow human, it took the arbitration of "Evidēntltd.com" requite to get a refund.

Date of experience: January 9, 2024
California
3 reviews
1 helpful vote
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They shut off my card (WITHOUT informing me) during my pets Cancer care follow ups. Wont turn the card back on and wont let me get a new account. Supervisors wont help eaither. I wrote a letter PLEADING with them to turn back on and the coldy denied it.

I had to DELAY his simple treatment due to them suddenly shutting off my card which casued my pet to be in the Hosptial for 9 days costing $20,000.

I will ALWAYS share with ANYONE who I come accross that has a pet to NEVER sign up with this HORRIBLE company.

BTW- Care Credits "reason" for shutting of my card was NOT a valid one. I suspect they did it because I requested for a credit increase just a few weeks before they shut my card off.

COLD. HEARTLESS. MONEY HUNGRY.

Date of experience: December 31, 2022
Wisconsin
1 review
4 helpful votes
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They use fraud and deceptive business practices. This is the last company you want to do business with.

Date of experience: April 3, 2020
North Carolina
1 review
0 helpful votes
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They suck
May 7, 2019

Spend over a hour getting hung up on while at a provider trying to get a fraud charge taken off with manger by my side

Date of experience: May 6, 2019
Florida
1 review
1 helpful vote
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This card is bs
October 20, 2022

They closed my account out of no where call them to find out why and no one can give me a reason this is bs!

Date of experience: October 20, 2022
California
1 review
3 helpful votes
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I had a credit balance 700.00 they have lied and lied since July 2018 still no refund, avoid them like the plague Check is in the mail
Check has been mailed at least 10 times.
I AM STILL WAITING

Date of experience: January 4, 2019
Indiana
1 review
3 helpful votes
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Started out as a grateful customer. I was so relieved to have this credit card as it was a backup for my pets care and any emergency medical bills that I had personally. I received $1,800 in credit and I began using the card. I paid on time and never had any issues. I even got a credit limit increase to $3,000 after about six months of use. All of a sudden, after about 10 months of having and using the card, I get a notification from Credit Karma that my credit utilization went up to 90%. I was immediately terrified that my credit has been stolen or something and I check into it to find out that Care Credit cut my credit limit by 50%, therefore causing my usage to go from 32% to 90% overnight. The crazy part is that they cut my limit to under what I was originally accepted for and my credit is better now than when I first got the card! I called and asked why in the world this would happen as I used the card but paid every month on time and sometimes paid more than once per month and they said that sometimes they check credit history and it changes. I get that but why would you lower my limit by half when I am using and paying for the card and my credit score is better than it was when you first said I could have it? Nothing made any sense and all of a sudden, THREE dedicated years of working on my credit meant nothing overnight. They literally, with one decision, ruined everything I've been trying to do. I realize it's not just this hoax of a company, but also an antiquated credit system altogether. But I will pay this card off and never use it again. I don't understand why you would penalize me when I'm giving you all this money in interest and I'm giving it to you on time all but once. I paid 15 minutes late one time and I got a $40 charge when it states that late fees are $28. Ever since Synchrony Bank took over, CareCredit has just declined so badly, from the customer service on. Don't bother- crazy enough- even capital one is better than care credit now!

Date of experience: February 14, 2020

Overview

CareCredit has a rating of 1.5 stars from 845 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CareCredit most frequently mention customer service, synchrony bank and interest rate. CareCredit ranks 192nd among Credit Cards sites.

service
217
value
201
shipping
15
returns
15
quality
186
+30