• Caribbeangardenseed

Caribbeangardenseed

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Overview

Caribbeangardenseed has a rating of 2.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Caribbeangardenseed most frequently mention customer service, tracking number, and credit card problems. Caribbeangardenseed ranks 9th among Plants sites.

  • Service
    23
  • Value
    20
  • Shipping
    22
  • Returns
    15
  • Quality
    17
6
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How would you rate Caribbeangardenseed?
Top Positive Review

“Potential Bean shipping issues”

Wayne P.
9/15/19

Earlier this year I bought some Speckled Cranberry pole beans from you. Not a single one sprouted, whether in-ground or on my heated seed sprouting setup. I am a very successful gardener for many years. I believe that somehow your seeds were irradiated during shipment and were killed. I have not had time until recently to inform you of this unfortunate situation. Hopefully you can make it right. I'd love to grow speckled cranberry next year but you may want to check your seed stock. Thanks in advance.

Top Critical Review

“Order not delivered”

Susan M.
6/28/21

My order for 1 package of Trinidad pimento peppers was only 3.95 but the shipping charged 17.20. Seemed ridiculous for a small package of seeds, but to be sent to Spain so I paid it. That was April 30. May 5 I got a shipping order and tracking number but when I tried to track on ups the message was 'status not available. Number may be wrong or status update unavailable. Please check your number'. Now June 29 and still no seeds. Lost the summer growing season for peppers. Have sent emails asking about my order but haven't heard back. Do not order from this company. I think they are scammers.

Reviews (107)

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phone number (3)
Thumbnail of user andresr123
North Carolina
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

I ordered one time before this one and they seem very sluggish in delivering, I had to write an email because my ordered was frozen in time in between their company and a carrier for weeks waiting for a label according to them but I got my seeds after a while and I decided to give them another chance, this time I ordered two different seeds but the order arrived incomplete, even the check list in the package said it was there but no, it wasn't, I immediately sent them an email but not a word, so I went to their site and went into their chat and nothing again, I even left the chat open for a couple of hours but nothing, I went back to emailing them but still not a word. These people get their money and then forget about their clients, apparently they don't care for their business, I'm starting to believe they are another corrupt company.

Quality
Thumbnail of user nasira35
Saudi Arabia
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Please file a report with a law enforcement agency or government organization if you live in The U.S.A.
Do not buy seed if you live out U.S. A even if you use PayPal.
Poison Owner

Tip for consumers:
Do not buy!

Service
Value
Shipping
Returns
Quality
Thumbnail of user peggya205
Georgia
1 review
1 helpful vote
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October 15th, 2020

They advertise fast shipping on the website. I ordered fresh items and was charged $7.80 for shipping which took a month to arrive and it was spoiled.

Thumbnail of user nicoler310
Florida
1 review
2 helpful votes
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August 13th, 2019
Verified purchase

Finally, I can make a proper sofrito with peppers I'm growing from the wonderful aji dulce plants & culantro seeds I received from caribbean Gardenseed. My plants are setting fruit now & I cant wait. I highly recommend!

Thumbnail of user judyr176
Pennsylvania
2 reviews
0 helpful votes
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August 6th, 2019
Verified purchase

I was excited that your facility had the hard to find plants that I have been searching for. Local nurseries don't carry them. Thank you so much for your careful packaging and expidited shipping.

Thumbnail of user paull1322
Louisiana
2 reviews
4 helpful votes
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April 13th, 2021

Order not received. Yet I paid extra to get them sooner.
Not happy with this company.
I have inquired about this and have yet to hear back.
I am beginning to wonder if they are a legitimate business.

Thumbnail of user donnad529
Virginia
1 review
0 helpful votes
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August 1st, 2019
Verified purchase

My lilies are growing. 3 of them are about 6 inches tall. One of them is a nub. It just doesn't want to grow. I've tried protecting it, thinking something was munching it. But it just won't grow.

Thumbnail of user gabriellag13
New York
1 review
2 helpful votes
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August 1st, 2019
Verified purchase

Extremely poor quality. I am an experienced gardener, I followed the instructions as per the package planting instructions. None of the seeds came out. A total waste of money.

Thumbnail of user coran5
California
1 review
4 helpful votes
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August 14th, 2019
Verified purchase

It smells very bad and once soaking it, it only expands a little bit. Other sea moss I have gotten smells like fresh sea and expands much more than this does. Very disappointed.

Thumbnail of user robind189
Texas
1 review
2 helpful votes
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August 2nd, 2019
Verified purchase

I paid $92 for garden seed from this site. The shipping label was created and then nothing. There was no shipment. They did not return my phone calls. They did not answer my messages. Nothing.

Thumbnail of user williamh1135
Arizona
1 review
0 helpful votes
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August 7th, 2019
Verified purchase

Thought I was getting onion plants and received onion sets. The onion sets were growing so that is a plus but I would much rather have received first year onion plants like I thought I was getting.

Thumbnail of user nathanp111
Wisconsin
1 review
2 helpful votes
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August 10th, 2019
Verified purchase

I haven't received the seed yet. I have nothing to say because I have not received the product as of yet. I will fill this out when the product arrives.

Thumbnail of user anhl15
Minnesota
1 review
0 helpful votes
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August 4th, 2019
Verified purchase

I bout 4 shi$#*!o plants from here and they are thriving and getting bigger with fruits every day. They are flowering. I can't wait for the peppers to come in.

Thumbnail of user kellyf164
Illinois
1 review
0 helpful votes
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August 4th, 2019
Verified purchase

Found it. Ordered them. They came. What more can I say? The site work just the way it was supposed to I'm happy with the company and the garbanzo beans that I ordered.

Thumbnail of user randallg192
Minnesota
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

I ordered 4 oz of soybean seeds. Received less than 1/2 oz. Sent email message but no response. No phone number listed. Avoid this seller!

Service
Value
Shipping
Thumbnail of user callyr4
Missouri
2 reviews
0 helpful votes
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August 14th, 2022

DO NOT ORDER from this company. I ordered a packet of seeds to test out the company and boy am I glad I didn't order everything I planned to. I ordered the very first of June, Like the 2nd or the 4th. After emailing a few times asking when I could expect my order to process and ship I finally got an email saying it shipped a whole month later (website says nothing of delayed order processing). I received a tracking number but USPS has no record of it. After my "new" delivery date passes I recieve emails every day or so saying delivery date has updated showing another day or two to expect delivery. If you track it through Caribbean garden seeds email it says USPS waiting to receive the package.
It supposedly shipped out first week of July 2022 and here we are at August 14,2022 more than a month later and USPS still has not received the package.
Don't even bother emailing them, calling them or trying to contact them in anyway. You will never get them to answer the phone. In the multiple emails I have sent I got one actual reply asking my order number. Obviously this was an attempt to just push me off a few more days. Mostly you will just receive an automatic email the same automatic email that is sent to you every other day containing a fake tracking number and a fake new updated delivery date.
Any good reviews or even just not negative reviews of people claiming to atleast recieved they're orders from this company are affiliated with Caribbean garden seeds. My situation is not the only one. Multiple
People are having the same issues. You've been warned BUYER BEWARE!

Tip for consumers:
Don't buy products from Caribbean garden seeds

Products used:
Never received items

Service
Value
Shipping
Returns
Quality
Thumbnail of user helenw162
Tennessee
1 review
0 helpful votes
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August 4th, 2019
Verified purchase

Prompt service I will probably order from this company again. Why in the world do you want so much written makes me not want to respond at all

Thumbnail of user jaimeb57
Virginia
1 review
0 helpful votes
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August 4th, 2019
Verified purchase

All the seeds grew, delivered fast!
No issues, packaged well, harvesting plants already!
Website is great, variety of seeds, trying some others.

Thumbnail of user monicab186
California
1 review
0 helpful votes
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August 4th, 2019
Verified purchase

The seeds are healthy and ready for late winter.
Thanks so much. I will try to send pictures in the spring.

Thumbnail of user jf400
California
1 review
0 helpful votes
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August 2nd, 2019
Verified purchase

Pepper plant arrived in the mail. Despite my amateurish gardening skills, it has proven hardy and has survived. I highly recommend.

Thumbnail of user naumt1
Minnesota
1 review
0 helpful votes
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August 1st, 2019
Verified purchase

Out of 3 plants only one started to grow. Two others did not survive transportation probably. But that one looks good.

Thumbnail of user marvah4
New York
2 reviews
0 helpful votes
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August 1st, 2019
Verified purchase

My seeds came nicely packaged and I was able to plant right away. Seeds are now sprouting! Thank you..

Thumbnail of user bozenaz1
Illinois
1 review
1 helpful vote
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August 6th, 2019
Verified purchase

No instruction when to plant it ( bulbs were sprouted). One package had bulbs wet / partially affected by rot.

Thumbnail of user dianem538
Texas
4 reviews
1 helpful vote
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August 1st, 2019
Verified purchase

I ordered 4 live hollyhock roots. I was expecting freshly cut stock and roots that were alive and ready to plant. What I received were 2 pkgs of old, dead roots, in pkgs you find in bigbox stores, clearly marked from another garden center, with a Carribeangardenseeds sticker places over the $3 printed price (I paid $9.99 for each 2 stem pkg)
The plants were so old, the small amount of stem disintegrated when I took them out of the pkg. And I was left with a bunch of loose dead roots. The soil was so old it had turned to powdered dust except for the pieces of perlite.
I emailed the seller immediately asking for a refund. That was a week ago and they have not replied. As I stated in my email to them, I was willing to give them the benefit of the doubt and assume they did not intentionally send me old dead plants. However, their lack of response indicates it was intentional.
I went to their website but was unable to find a phone number or leave a review via their website. (I received this request for a review from sitejabber.com)
I did a google search and found other customers who have had the same bad experience as I have. Terrible customer service. I would caution any shopper not to buy from this seller.

Thumbnail of user susanh742
Canada
1 review
0 helpful votes
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August 1st, 2019
Verified purchase

Plant arrived quickly and in surprisingly good shape. Good instructions inside on how to transition from darkness to sunlight. I will order again.

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Lafiette T.

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