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We searched for a good carpet and found a sample and piece at Carpet One. The salesman at CO offered a "90 day complete exchange" if we didn't like the "color" of the carpet or the carpet itself. That line is a crock. They will not replace your carpet. Our biggest problem was and remains that their carpet layers seem to be amateurs leaving behind highly visible seams where The carpet had to be cut and fitting against itself. We can see for instance, five such seams down our hallway and a seam at each doorway. They won't return to fix it.
Installation team worked very hard without breaks and on long hours to finish my job, to which they did an excellent job. The floors look beautiful and I'm very happy with the end result. I cut a star, and you could argue should maybe cut another, for two reasons. First, the person who did the original estimate missed a flaw in my original floors that precluded leaving just covering them with the new flooring. This mistake lead to my ordering a higher priced product because I thought was saving money by not removing the old floors, despite the fact that they ultimately had to be removed. The second issue was that our original install date had to be scrubbed because they weren't able to park their truck in my neighborhood.
The length of time for shipping and cost was not worth it. Don't be in a hurry!
Now the review process is being difficult. BAD
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