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Carportsandmore Reviews Summary
The company appears to struggle with timely delivery and communication, as customers frequently express frustration over extended wait times and lack of proactive updates regarding their orders. While there may be positive sentiments regarding product quality, the overall customer experience is marred by service delays and insufficient support, leading some to seek refunds. This pattern indicates a need for the company to enhance its customer service approach by improving communication and managing expectations more effectively to foster greater customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Ordered a carport. Was told 6-8 weeks. I called at 7 weeks and was told 2-3 more weeks and I should call them back in 3 weeks, WOW.
I called Capital one at 10 weeks to get my money back.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members