CarShield

I recently broke down and had to have a tow truck take my vehicle to my Chrysler dealership. I called CarShield and spoke to a person on the phone and explained the situation. Because I was at work all week, it was hard for me to be on the phone to handle everything, but CarShield worked hand-in-hand with the dealership. I didn't have to do anything. The dealership sent the pictures and information that was needed and within a few days time I had my vehicle back and CarShield paid over $2000 worth of repairs and left me my small deductible and a little difference in labor for a total of $170. They have really stepped up their game. Their customer service is great and the whole experience gave me complete peace of mind. CarShield is worth having and I highly recommend it to anyone who has a vehicle, especially if it is not a new vehicle and you are concerned about electronics and other parts breaking down. My problem was to do with the powertrain valve body, an 5 hour repair on my Chrysler 300C, and my vehicle only has 42,000 miles on it. CarShield was amazing to work with. Thank you so much, CarShield!

Locking hub on my F350 would not lock. I called CarShield and checked it to my local mechanic and they replaced my locking hubs with OEM parts and all I paid was $100 for the service. Thank you.

I was on the phone with CarShield for about three minutes and she told me to take it to my choice of automobile repair place and they would pay for the repairs.

Thank You!

I enjoyed the peace of mind my car shield policy gave me on my 2021 Jeep. Unfortunately, it was totaled and I no longer needed the policy. I highly recommend CarShield.

First the ( AUTONATION) dealer said it would be three weeks before they could work on it. It was only one week. It was fixed no problems with car shield.

Come to find out you just sell the warranty then hand it off to some other company which doesn't pay for much. I had exhaust manifold warp which from that broke the bolts for the manifold. Come to find out you don't pay for the extraction of these. Then try and tell the shop that there,bolt prices are to high along with all the other part and put that on the customer. I get that dealership do add a price increase but what site are you ordering parts for. Let the customer see this. Also no where in my diamond package contract does it say we won't pay for the removal of the bolts that broke because of the exhaust manifold. So all the advertisements are false I had people who were going to sign up.for car sheild but were waiting for my first experience having to use my so called top diamond policy. I will be starting a media campaign again your adds especially some of the mager podcasts that everyone listens to Glenn your lieing to your audience by having them as a sponsor. I bought the warranty while I was at the dealership the day I got the truck.

I talk to a representative every month because my payments were set up to be on the 3rd and the 10th. I tell them not to do the 10th as the money won't be there. We set up a plan.

So I encourage people don't get this warranty when you need then they don't want to help all they care is their money and yeah this warranty is a waste of money becarful that's all I'm saying I just had a horrible experience with carshield..

Could access online to pay our monthly bill. Customer Service was nice and helped. The online problem has been on going for 3 months. Please fix it.

Needed to pay my bill because website not accessible.

I pay on my Car Shield monthly, and to say the service were not covered, I can't believe that. Seems like I'm just wasting money.

Disappointed 😔

There's not enough decent shops to choose my truck has been in the shop for a week now & still not fixed or even knows what's wrong

If your car is towed, they only cover $125. Dealerships do not accepted third party parts so the customer has to pay the difference of an OEM part.

The agent was nice but the outcome was not what I expected. The cost of my tow was $250 but they only paid $125 I still have not received my check. It was submitted on 9/18/24. Process to get things done is not smooth and payment is slow.

We did not use the car shield warranty this time. The representative gave us 2 options of good shops for a small repair.

Very nice

The company answered all of my questions. They are very excellent. I had no problem with them. Answer any question that I ask.

My experience was excellent. They answered all of my questions.

Car Shield worked cooperatively with the auto repair shop to coordinate my car's needed repairs. The service was given in a timely manner.

Good service.

Excellent customer service and my agent took really good care of me. I am very satisfied for the wonderful device I always get!'n

Gteat

Was given a rental for 6 days after the first week and kept up to date on everything that was being done

Approval was extremely fast. Had no issues calling in claim and getting rental car. They even approved additional work that was needed.

Recently had a broken windshield from a large rock thrown up by another vehicle while driving. Learned that you don't cover glass.

Disappointed that my glass wasn't covered.

The associate i last spoke to was professional, and she listened well, and told me things that made my decision easier. Bravo!

I've been very happy with Car Shield. Absolute peace of mind and dependability you expect. Highly recommend and they always do the right thing.

Although not covering what we needed for inspection, the one that answered the phone was courteous and professional in her presentation.

So far I've been happy. I haven't used the claims service yet but they are always quick when I have questions.

I just need a quick item fixed on my billing and it took seconds. My service provider was quick, pleasant and very knowledgeable.

See answer above. We are very satisfied with services offered although we haven't had to make a claim yet. Thank God!