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CarShield has a rating of 4.2 stars from 3,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I have 2 vehicles covered under car shield including my 19 year old Land Cruiser. It comes with specific & straight forward guidance if we ever break down. Very happy to know I'm covered in the future!
After many years (7) of being with your company and very little repair claims; now that a major repair is needed you'll have dropped the ball with a lot of red tape and inquisitions. I've paid my premiums like clockwork every month. I'm not at all happy with your service or professionalism towards fixing my car, you'll looking for the cheap route to solve my issues. Cheapness seems to be your best interest and not satisfying a seven (7) year customer!
Car shield took care of my bill promptly with out delay
Prince was reasonable
Date of experience: August 17, 2023
Would like to submit bill and get assistance on refunding repair cost.
Great quality.
Date of experience: August 16, 2023
I have called several times and nothing has been resolved.
Nothing has been resolved. The dealer’s service department has to call you and get you a evaluation of what needs to be done and what ever and they have to half dismantle the car to find that out and in the meantime I am already home without knowing whether or not I will get a rental and I live on an island which makes it more of a hassle. Sorry
I don’t know advertisement I think.
Date of experience: August 16, 2023
Responds immediately and efficiently Works very well with any auto shop I pick to fix my car
When my warranty expired I looked around and found that Car Shield was the Best way to go
Date of experience: August 19, 2023
I called to set up a different payment plan Very satisfied with that!
Date of experience: August 18, 2023
We’re happy to help. Let us know if you need anything else.
I always have good luck getting a hold of someone friendly.
Fast and friendly.
I has seen commercials. I needed coverage.
Date of experience: August 18, 2023
I had a very good experience with this company. They covered the work done on my car.
I needed an extended car warranty.
Date of experience: August 18, 2023
We’re happy to help. Let us know if you need anything else.
Representative took the time to review my account and assist with any questions.
The service that I hear is impeccable.
Date of experience: August 18, 2023
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Repaired my transmission and put me back on the road
They rebuilt my transmission and really helped me out
Commercial on tv
Date of experience: August 18, 2023
We're happy to hear this. Let us know if you need anything else.
Made me feel like family and was good customer service
Advertisement
Date of experience: August 8, 2023
Quick response to my call. Very courteous and helpful responder
Friendly and efficient customer service
Date of experience: August 8, 2023
Customer service was great to adding on a second vehicle
Great service, good pricing
All ready a customer just adding on a second car.
Date of experience: August 8, 2023
Great people and experienced professionals very helpful
Date of experience: August 9, 2023
There was no hassle with repair facility at all and only one call to Car Shield.
I keep my vehicles a lot longer than some people and I thought it was a good choice
Date of experience: August 8, 2023
Very satisfied with customer service person and how quick the vendor responded.
Very satisfied
For my cars health and well being
Date of experience: August 8, 2023
Called CS. Then mechanic. They fixed the car. Yay! No problems
Sounded good
Date of experience: August 11, 2023
I appreciate all support and the coverage received by Car shield.
I'm very grateful
Excellent Customer Service. On behalf of Car shield. Unlike the mechanic that repair my car!!
Because they are always there when I need them!
Date of experience: August 11, 2023
We had our 2017 Ford Escape have transmission failure and this company was the best to work with!
I had heard from a friend I needed to have reassurance that my car was covered. She said she had Car Shield and loved them.
Date of experience: August 10, 2023
Thank you for your time and review. If you have any questions give us a call!
Very good and professional. Polite.and knowledgeable to help when needed.
Date of experience: August 10, 2023
I'm not sure for I haven't had to use your services that I've paid into yet.
Recommended
Date of experience: August 10, 2023
Changed coverage to new car, very easy with no issues.
Needed piece of mind for used car insurance.
Date of experience: August 10, 2023
Great customer service and we wanted peace of mind if anything would happen to our truck.
Best quality
Date of experience: August 10, 2023
Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.
Everything done accurate and on time with no problem appreciate you guys.
In one word great
It made a lot of sense
Date of experience: August 11, 2023
I have not needed Car Shield as of now. Thus it is difficult to rate my experience.
It sounded like a good thing to have since my car is getting up in years and milage.
Date of experience: August 12, 2023
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!