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CarShield has a rating of 4.2 stars from 3,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I have 2 vehicles covered under car shield including my 19 year old Land Cruiser. It comes with specific & straight forward guidance if we ever break down. Very happy to know I'm covered in the future!
Engine blew up and they only covered $1200 out of the $6000. My shop provided all the necessary details from cause of failure to freeze frame data. They refused to pay the entire claim. Even though all parts were covered under the contract. If you google this company you'll understand why there's a 10 million dollar lawsuit for deceptive ads. No shop or dealership wants to deal with CarShield either. They are difficult to work with and do not pay out. Save yourself and go with another company.
No problems. Only needed to have them call a different tow company that was closer.
Date of experience: August 12, 2023
Professional, courteous and I was satisfied by the outcome.
Seemed like fair plan.
Date of experience: August 12, 2023
West Houston Auto Center did an excellent job preparing and installing the replacement engine in our 2005 Nissan Titan truck.
We have four vehicles and purchase my first Car Shield warranty on my wife Cadillac CTS and warranty provide so much comfort auto repairs that call and ask if they sell me warranty for my three remaining vehicles. They gave certain quote that I purchased warrants on remaining three vehicles, I have a Car Shield customer since 2018.
Date of experience: August 12, 2023
Good good good good good good good good good
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Date of experience: September 24, 2024
Elizabeth, thank you so much for taking the time to leave an excellent rating! Please don’t hesitate to call us if you need anything.
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Needed service and did no have it a year ago
Date of experience: September 6, 2024
Thank you for your review! Please don’t hesitate to call us if you need anything.
Es la primera vez q voy utilizar el seguro si es necesario pero primero necesito saber realmente cómo procede y cuáles son los talleres al cual puedo acudir para la revisión de mi auto
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Date of experience: January 12, 2024
Agradecemos su apoyo. Si tienes alguna pregunta, ¡no dudes en llamarnos!
Haber elejido carshield para covertura despues de la de Nissan fué la mejor desicion para mi tranquilidad. La recomiendo 100/100 aunque los tiempos de espera para la reparacion son verdaderamente largos ( 15 dias aproximadamente) llenate de paciencia y saldras Bien librado.
Carshield es una de las mejores opciones en el mercado ( sino es que la mejor) sin embargo el proceso de espera para la reparacion de tu auto es muy largo ( como de 15 dias en adelante) asi que paciencia 100/100 recomendado
Date of experience: November 11, 2023
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Date of experience: April 5, 2024
Excellent a la hora de contactar con ustedes ante cualquier inquietud así del representante que me atendió Ibeli o Ibelice muy responsable y agenciosa
Mejor ni pensarlo porque se ve el conocimiento y el deseo de ayudar ante cualquier inquietud o duda
Aquí tengo un respaldo monetario para mi mantenimiento y arreglo de mi auto
Date of experience: December 13, 2023
Gracias por tu tiempo y reseña. Si tienes alguna pregunta ¡llámanos!
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Date of experience: April 4, 2024
Bueno bueno bueno bueno bueno bueno bueno bueno bueno bueno
Date of experience: February 4, 2024
Unused policies...as of 12/5/23;lkfj;ajfl;kasjf;asjfl;as;jf;akjsfl;ajf;jas;flkjas;fj;aslkfjda;fjja
Date of experience: December 5, 2023
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
No problem, no problem, no problem, no problem, no problem,
Date of experience: October 30, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
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Date of experience: March 3, 2024
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Date of experience: February 4, 2024
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No help
Date of experience: October 31, 2023
That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.
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Should something happen to my car, I want protection.
Date of experience: August 13, 2023
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.