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    CarShield

CarShield

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Overview

CarShield has a rating of 4.3 stars from 3,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.

  • Service
    1598

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 79.7%
Positive
1,827
Neutral
115
Negative
349
View ratings trends
19
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How would you rate CarShield?
Top Positive Review

“Piece of mind”

Jeffrey B.
12/1/24

I have 2 vehicles covered under car shield including my 19 year old Land Cruiser. It comes with specific & straight forward guidance if we ever break down. Very happy to know I'm covered in the future!

Date of experience: 11/21/24
See positive reviews
Top Critical Review

“Horrible, save your money”

Cody g.
11/2/24

Engine blew up and they only covered $1200 out of the $6000. My shop provided all the necessary details from cause of failure to freeze frame data. They refused to pay the entire claim. Even though all parts were covered under the contract. If you google this company you'll understand why there's a 10 million dollar lawsuit for deceptive ads. No shop or dealership wants to deal with CarShield either. They are difficult to work with and do not pay out. Save yourself and go with another company.

Date of experience: 10/23/24
See critical reviews

Reviews (3,639)

Rating

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Other

Reviews that mention popular keywords

car shield (991) customer service (469) repair shop (97) credit card (50) tow truck (27) repair facility (27) car repair (63)
Thumbnail of user danc1714
Washington
1 review
0 helpful votes
  • Send Message
November 16th, 2023
Verified purchase

N/A…………………………………………………………………………………………………………………………cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc

Date of experience: November 16, 2023

Thumbnail of user carshieldr1
Carshield R. – CarShield Rep

Thank you for your time. If you have any questions give us a call!

Thumbnail of user robertr5444
Maryland
1 review
0 helpful votes
  • Send Message
February 4th, 2024
Verified purchase

Very helpful. Ñnnnnnnnnnnnnnnnnnnnmmmmmmmmmmmmmmmnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Date of experience: February 4, 2024

Thumbnail of user danr1614
Ohio
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase

Sucks xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

No help

Service

Date of experience: October 31, 2023

Thumbnail of user carshieldr1
Carshield R. – CarShield Rep

That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.

Thumbnail of user cherig103
Ohio
1 review
0 helpful votes
  • Send Message
August 13th, 2023
Verified purchase

N/A ****************************555⁵⁵**************555

Reason I chose this business:

Should something happen to my car, I want protection.

Date of experience: August 13, 2023

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From the business

CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.

Business History

Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.

Company Representative

Thumbnail of user carshieldr1
Carshield R.
Customer Service
Typically responds within 23 hours

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