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    CarShield

CarShield

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Overview

CarShield has a rating of 4.3 stars from 3,673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.

  • Service
    1614

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 79.9%
Positive
1,853
Neutral
116
Negative
350
View ratings trends
19
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How would you rate CarShield?
Top Positive Review

“Piece of mind”

Jeffrey B.
12/1/24

I have 2 vehicles covered under car shield including my 19 year old Land Cruiser. It comes with specific & straight forward guidance if we ever break down. Very happy to know I'm covered in the future!

Date of experience: 11/21/24
See positive reviews
Top Critical Review

“Dissatisfied as dissatisfied can be.”

Chester P.
10/15/24

After many years (7) of being with your company and very little repair claims; now that a major repair is needed you'll have dropped the ball with a lot of red tape and inquisitions. I've paid my premiums like clockwork every month. I'm not at all happy with your service or professionalism towards fixing my car, you'll looking for the cheap route to solve my issues. Cheapness seems to be your best interest and not satisfying a seven (7) year customer!

Date of experience: 10/5/24
See critical reviews

Reviews (3,673)

Rating

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Other

Reviews that mention popular keywords

car shield (999) repair shop (97) customer service (474) credit card (51) tow truck (27) repair facility (28) car repair (65)
Thumbnail of user nicholasm1204
Hawaii
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

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Date of experience: April 4, 2024

Thumbnail of user trumand14
Arkansas
1 review
0 helpful votes
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March 16th, 2024
Verified purchase

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Reason I chose this business:

Not sure now.

Service

Date of experience: March 6, 2024

Thumbnail of user danaj473
Iowa
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

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Reason I chose this business:

Vcghfgumeei,it,io.ror,i,emii,ryi.,ryi,r7

Service

Date of experience: March 3, 2024

Thumbnail of user freddyl42
Nebraska
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Nonononononononononononononononononononononononononononoononononononononononon.

Reason I chose this business:

Nononononononononononononononononononononononononononononononononononon.

Date of experience: February 13, 2024

Thumbnail of user danc1714
Washington
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

N/A…………………………………………………………………………………………………………………………cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc

Date of experience: November 16, 2023

Thumbnail of user carshieldr1
Carshield R. – CarShield Rep

Thank you for your time. If you have any questions give us a call!

Thumbnail of user robertr5444
Maryland
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

Very helpful. Ñnnnnnnnnnnnnnnnnnnnmmmmmmmmmmmmmmmnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Date of experience: February 4, 2024

Thumbnail of user danr1614
Ohio
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Sucks xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

No help

Service

Date of experience: October 31, 2023

Thumbnail of user carshieldr1
Carshield R. – CarShield Rep

That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.

Thumbnail of user cherig103
Ohio
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

N/A ****************************555⁵⁵**************555

Reason I chose this business:

Should something happen to my car, I want protection.

Date of experience: August 13, 2023

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From the business

CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.

Business History

Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.

Company Representative

Thumbnail of user carshieldr1
Carshield R.
Customer Service
Typically responds within 23 hours

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