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    CarShield

CarShield

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Overview

CarShield has a rating of 4.2 stars from 3,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.

  • Service
    1626

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 80.2%
Positive
1,803
Neutral
112
Negative
334
View ratings trends
19
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How would you rate CarShield?
Top Positive Review

“Great Experience Every Time”

Jim L.
12/31/24

My starter gave out on my 2014 F-150. Once again, CarShield made my repair experience smooth and easy. What would have cost me nearly $500 was just my $100 deductible. So far I've saved thousands on repairs through CarShield.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“You saved a dollar at my expense”

Dana F.
12/30/24

To my jeep in because it was shutting down while driving. The technician said it was oil housing and oil sensor problems also the crankshaft sensor was failing. You guys said prove it. It didn't fail in the shop but it did three times the next day so. Now I got take it back 3days before Christmas. It shut down trying to merge onto the Pennsylvania Highway which is very dangerous. The crankshaft sensor is cover so why just cover it.

Date of experience: 12/20/24
See critical reviews

Reviews (3,697)

Rating

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Reviews that mention popular keywords

car shield (1011) customer service (482) repair shop (100) credit card (53) tow truck (27) repair facility (29) service department (21) car repair (66)
Thumbnail of user danaj473
Iowa
1 review
0 helpful votes
  • Send Message
March 3rd, 2024
Verified purchase

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Reason I chose this business:

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Service

Date of experience: March 3, 2024

Thumbnail of user freddyl42
Nebraska
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

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Reason I chose this business:

Nononononononononononononononononononononononononononononononononononon.

Date of experience: February 13, 2024

Thumbnail of user danc1714
Washington
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

N/A…………………………………………………………………………………………………………………………cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc

Date of experience: November 16, 2023

Thumbnail of user carshieldr1
Carshield R. – CarShield Rep

Thank you for your time. If you have any questions give us a call!

Thumbnail of user robertr5444
Maryland
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

Very helpful. Ñnnnnnnnnnnnnnnnnnnnmmmmmmmmmmmmmmmnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Date of experience: February 4, 2024

Thumbnail of user danr1614
Ohio
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Sucks xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

No help

Service

Date of experience: October 31, 2023

Thumbnail of user carshieldr1
Carshield R. – CarShield Rep

That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.

Thumbnail of user cherig103
Ohio
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

N/A ****************************555⁵⁵**************555

Reason I chose this business:

Should something happen to my car, I want protection.

Date of experience: August 13, 2023

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From the business

CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.

Business History

Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.

Company Representative

Thumbnail of user carshieldr1
Carshield R.
Customer Service
Typically responds within 23 hours

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