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    CarShield

CarShield

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Overview

CarShield has a rating of 4.2 stars from 3,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and credit card. CarShield ranks 1st among Auto Repair sites.

  • Service
    1646

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 80.1%
Positive
1,766
Neutral
112
Negative
328
View ratings trends
19
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How would you rate CarShield?
Top Positive Review

“Almost cancelled, glad I didn't.”

John L.
12/23/24

A couple of months after I signed up, I almost cancelled. Car shield reps worked with me to find the right coverage that better suited my needs that fit with my budget. I questioned my decision from time to time, all the way up until my transmission AND differential both gave out simultaneously. Over $8,000.00 that they covered. I had to pay almost $450.00 for the stuff that wasn't covered like fluids. Saved my A**! As long as you read your contract and know what to expect, Car Shield is a very good service.

Date of experience: 12/13/24
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Top Critical Review

“Phone call”

Jose D.
1/4/25

I was called twice about my bill not gone through my credit card when I had a email from my bank showing that went through OK. So by the third time I had to tell the operator to recheck because it was paid. So I don't know why I was called when it was paid on time so looks like one department didn't know what the other department was doing

Date of experience: 12/25/24
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Reviews (3,776)

Rating

Timeframe

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Reviews that mention popular keywords

car shield (1037) customer service (488) repair shop (104) credit card (56) repair facility (30) tow truck (27) service department (22) car repair (68)
Thumbnail of user cherig103
Ohio
1 review
0 helpful votes
  • Send Message
August 13th, 2023
Verified purchase

N/A ****************************555⁵⁵**************555

Reason I chose this business:

Should something happen to my car, I want protection.

Date of experience: August 13, 2023

Thumbnail of user nicholasm1204
Hawaii
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Date of experience: April 4, 2024

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From the business

CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.

Business History

Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.

Company Representative

Thumbnail of user carshieldr1
Carshield R.
Customer Service
Typically responds within 2 days

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