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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,843 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,049
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Florida
1 review
0 helpful votes
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Get CarShield
August 17, 2023

Get CarShield if you have a car with no warranty it is definitely worth it they do take care of it for you and they have plenty of facilities to take their protection plan. Don't wait.

Date of experience: August 17, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

Florida
1 review
0 helpful votes
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So ready to cancel my membership!
February 1, 2024

I have been a courtial customer for 5 years and I never missed a monthly payment. But it seems whenever I need something covered there's always an excuse why it's not covered. For example, recently my compressor in my AC was not working and finding out that the discharge hose had a leak. Because the discharge leak caused the problem and that's not covered in the contract they wouldn't even cover my new compressor. Of course you has a way of twisting their words around so that they never have to pay for a claim. This is the third time it's happened to me. The TV commercials made it sound like oh it's fantastic you have to have it. BS for sure. I'm so disgusted with this company and if anybody is thinking of getting it do not! Shame on your car Shield for leading people the wrong way. As far as I'm concerned all my money has been wasted. Do the math car Shield $111.30 for 5 years and all I've gotten was excuses why they wouldn't pay for a claim of mine. And whenever I told a business I took my car to that I had car Shield they never had a positive thing to say about your company. Would give them the runaround and took so long to finally pay for a claim. I feel like I'm caught in a double-edged sword. My car is a 2008 Nissan Altima and probably next to have problems is the engine. According to the contract the engine is covered but I'm sure they'll find a way not to cover something. Besides myself and so disgusted.

Date of experience: February 1, 2024
Texas
1 review
0 helpful votes
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A Company With a Heart
November 16, 2023

When I called to cancel my policy because I couldn't afford it, the customer service person worked to find a way for me to be able to keep my coverage.

Date of experience: November 16, 2023
Texas
1 review
0 helpful votes
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Good company
August 18, 2023

Never had to use my coverage, but when I had to cancel due to total loss, Carshield was fair about the refund on payments I was making. Will definitely be back if I need coverage on another car!

Date of experience: August 18, 2023
Carshield R. CarShield Rep
over a year old

Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.

Wisconsin
1 review
0 helpful votes
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Major Non-Function
January 8, 2024
Updated review

A Day after I paid-in-full the Balance of the Plan, I find out MY Service Dealer won't honor the CarShield Plan, due to slow/No payments for their efforts. Needless to say, I am In-Process of Cancelling the CarShield Plan (At a $75.00 Fee.)

Date of experience: January 1, 2024

Insured for Peace of Mind Future.
October 2, 2023
Previous review

Contacted & contracted within hours of initial call. Expecting Long Life from (leased then purchased) vehicle since it's low mileage on a leased ride that the spouse really likes.

Date of experience: October 2, 2023
Tennessee
1 review
0 helpful votes
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So Far, So Good.
August 15, 2023

I have yet to have to submit a claim on my1998 Dodge RAM Pickup. Given its age, I was pleasantly surprised when they agreed to cover it.under the Gold Plan.

Date of experience: August 15, 2023
Minnesota
1 review
0 helpful votes
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Dissatisfied
November 19, 2023

Tom Wood Porsche did not except Car Shield you are considered as a third party and they told me I would need to try and get the money from you, in other words they want the money from the customer they don't want to deal with the 3rd party.

Date of experience: November 12, 2023
Minnesota
2 reviews
0 helpful votes
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My motor again
April 11, 2024

They paid for my first motor then when that one did the samething as the other with the same code they said they wouldn't pay for another motor even tho the code was the same no difference

Date of experience: April 1, 2024
Kentucky
2 reviews
0 helpful votes
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Too many phone calls!
January 4, 2024

I canceled my credit card for automatic payment, due to fraud. I'm was inundated with calls about my payment. After I returned their call, gave them a new credit card, I still got calls!

Date of experience: January 4, 2024
Virginia
1 review
0 helpful votes
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Personable
December 2, 2023

Well when I first got Car Shield I heard negative reviews about them but when it came down to having to use them I was pleased. I hope it stays that way.

Date of experience: December 2, 2023
Texas
1 review
0 helpful votes
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Life saver
March 6, 2024

Having Car Shield has brought my car back to life, Iwas covered for a tranmission which cost $6300.00 the only cost for me was $100.00. Your service was excellent.

Date of experience: March 6, 2024
Florida
1 review
0 helpful votes
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Carshield Saved My $#*!
December 9, 2023

Being on a budget and owning a Mercedes Benz is a contradiction. Having Carshield by my side in times of need is priceless!
Thank you Carshield for saving my $#*! several times.

Date of experience: December 9, 2023
California
1 review
0 helpful votes
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Excellent Service
May 31, 2024

The Carshield representative helped me with what I needed. They gave me the time necessary to make my payments.

Date of experience: May 20, 2024
Arkansas
1 review
0 helpful votes
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Payment issues
January 17, 2024

I called to make my December payment and to set up for my January automatic withdrawals, I was then charged again for the January payment, it was reversed back to my account and taken out again now I have another payment that is due for January the 29th to come out for January and I've been double charged, I would like to have that payment returned to my checking account I do not want to pay a double payment for the month of January thank you

Date of experience: January 10, 2024
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

Arizona
1 review
0 helpful votes
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Car show was great for me. That was quick the with the mechanic that fixed my car. And I told about 4 people since then about. Carshield is good in my book

Date of experience: August 11, 2023
Texas
1 review
0 helpful votes
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Very easy to use
March 31, 2024

The mechanic shop I used analyzed the problem with my car and sent the information to Car Shield an was approved the next day. My car was repaired and I am extremely satisfied with Car Shield.

Date of experience: March 21, 2024
Kentucky
1 review
0 helpful votes
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Benny Goodman saved me $2000'00
August 14, 2023

Everything went great, replaced my tongue converter and saved me over $2000,00
Didn't have to do anything car shield handled Everything, Very pleased with car shield.

Date of experience: August 14, 2023
Mississippi
1 review
0 helpful votes
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WORST COMPANY EVER SCREWS VETERANS SHAME ON YOU
September 19, 2023

You screwed me out of my disability money, You have your agents LIE and then you do not cover what the agent sold me. You will have bad carma for what you do to disabled old veterans SHAME SHAME SHAME

Date of experience: August 20, 2023
Carshield R. CarShield Rep
over a year old

Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.

California
1 review
0 helpful votes
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Car Sheild staff is very nice to customers
April 13, 2024

I called to give them my new debit card number and they asked if there was anything else they could help me with

Date of experience: April 3, 2024
Maine
1 review
0 helpful votes
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Excellent
November 5, 2023

The saleswomen madie me see how it would help me, she was very pleasant and carefully explained why it was a good thing to have for went wrong with my car an d the money it would savenme

Date of experience: November 5, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!