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CarShield has a rating of 4.3 stars from 3,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I have 2 vehicles covered under car shield including my 19 year old Land Cruiser. It comes with specific & straight forward guidance if we ever break down. Very happy to know I'm covered in the future!
After many years (7) of being with your company and very little repair claims; now that a major repair is needed you'll have dropped the ball with a lot of red tape and inquisitions. I've paid my premiums like clockwork every month. I'm not at all happy with your service or professionalism towards fixing my car, you'll looking for the cheap route to solve my issues. Cheapness seems to be your best interest and not satisfying a seven (7) year customer!
Never have used the coverage due to there us no one in the area that I live in that will honor Car Shields plan.
Sold a car and had to remove it from a plan. Customer service was good at removing vehicle and canceling plan
I thought it was an affordable and good plan (?)
Date of experience: February 4, 2024
You screwed me out of my disability money, You have your agents LIE and then you do not cover what the agent sold me. You will have bad carma for what you do to disabled old veterans SHAME SHAME SHAME
LIERS DID NOT COVER WHAT YOUR AGENT SOLD AND TOLD ME THEY WOULD COVER. EACH CLAIM WAS DENIED< YES YOU SCREW DISABLED VETERANS < HOPE YOU ARE HAPPY< I BET YOU SMILE WHEN YOU SCREW PEOPLE YES < I BET YOU DO
AGENT SCREWED AND LIED TO GET ME TO JOIN "SHAME"
Date of experience: August 20, 2023
We have just joined and we have experienced very helpful, friendly and informative people.
Both of our cars are out of warranty and we're on a low income. With a low monthly payment that we got we will be able to afford keeping our vehicles on the road.
Date of experience: March 4, 2024
I haven't had to use the car shield as of yet so I can't really say how I feel
Date of experience: March 1, 2024
Very accurate and professional sign up process. Dealt with a good responsible person
Date of experience: March 3, 2024
Got it done with no issues,would recommend Car Shield to anyone.
Great value for the money
Date of experience: March 4, 2024
Call them and every time they help with no problems.
Satisfied
I informed my self asking my family and they told me they were very satisfied
Date of experience: March 4, 2024
Service personnel were great. That's all I have to say.
The service is wonderful
Date of experience: March 4, 2024
The representative I spoke with was very helpful and courteous.
I was inspired by tv commercials.
Date of experience: March 4, 2024
Phone conversation went well with the Representative / Operator.
Because I needed a good reputable car cover insurance for my 2010 Audi S4.
Date of experience: March 4, 2024
Never had to use the coverage but I'm sure it will be great
I heard great things about them
Date of experience: March 4, 2024
Top notch service. Extremely help with my mechanical issues
My car is important to me and I was out of the factory warranty
Date of experience: March 4, 2024
Car Shield is a great company to have for extended warranty issues.
I researched 3 companies. Car shield was the best.
Date of experience: March 4, 2024
I just called to gather information didn't actual need service on car
Advertisements
Date of experience: March 4, 2024
I had a great experience, the staff was very professional.
Date of experience: March 4, 2024
Never get the same one, but they are pretty much all great
Recommended by dealer
Date of experience: March 4, 2024
The representative answered all of my questions and concerns.
Because of the company’s good reputation.
Date of experience: March 4, 2024
Claim was handled very quickly. Got my car back same day.
TV commercial
Date of experience: March 4, 2024
Payment option updated and customer service rep was able to take care of it for me
Date of experience: March 4, 2024
Representatives understood my needs and submitted a plan to me that I could Afford.
Prices and plans that were offered. Better than the ones offered at the dealership. And CarSheild covered more automobile parts.
Date of experience: March 4, 2024
Satisfied so far, no problems, don't want any, but it is nice to know if i need you you are there for us.
Warranty for our car and truck
Date of experience: December 4, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
I don't think you treat people properly. We had to spend over $4000.00 to fix our car
Why have car shield?
Date of experience: January 11, 2024
We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.
They come through for me so far. I've used them several times for my 2014 Lexus.The service render was very satisfying from them.
I complained about the dealership finding other things that didn’t need attention at that time. Car Sheild explained to me a sure of coverage that they will pay for at that moment. I was very satisfied.😇🌝😇🌝
My husband had Car Shield’s first. He recommended to me.
Date of experience: January 1, 2024
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.
Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.