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CarShield has a rating of 4.2 stars from 3,613 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I have 2 vehicles covered under car shield including my 19 year old Land Cruiser. It comes with specific & straight forward guidance if we ever break down. Very happy to know I'm covered in the future!
Engine blew up and they only covered $1200 out of the $6000. My shop provided all the necessary details from cause of failure to freeze frame data. They refused to pay the entire claim. Even though all parts were covered under the contract. If you google this company you'll understand why there's a 10 million dollar lawsuit for deceptive ads. No shop or dealership wants to deal with CarShield either. They are difficult to work with and do not pay out. Save yourself and go with another company.
So far, I haven't had to engage with CarShield. Hopefully, if I ever need CarShield, the experience will be one I welcome and will celebrate.
Sounded like a good deal
Date of experience: August 15, 2023
Thank you for the info you gave me on setting up a repair
Tv commercial
Date of experience: December 6, 2023
Everything I have needed they came through for me.
Because every time something went wrong with my truck Endurance Never paid for it I had to come out my pocket so car shield sent me emails over and over so I tried them and so far iam very satisfied
Date of experience: December 16, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
Wanted to know if something was covered, it was not, we understood and the case was closed
Good
Sounded like a fair deal
Date of experience: December 10, 2023
Thank you for your time and review. If you have any questions give us a call!
The person I spoke to was very polite and very knowledgeable
They help me understand why I should keep my car shield coverage
I thought my original warranty had expired but it didn't
Date of experience: December 12, 2023
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
Easy for me to apply and automatic payment is trouble free.
Truck is past worenty.
Date of experience: December 14, 2023
Thank you for your time and review. If you have any questions give us a call!
I needed to know if my starter was covered, as it was difficult to start my car.
My daughter-in-law had a good experience with Car Shield.
Date of experience: December 13, 2023
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Stop! No longer a member
Will be looking for any money putting on any credit card.
I found a better plan with somewhere else
Date of experience: October 5, 2023
Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.
Easy to achieve worry free car insurance. Also very easy to pay. No pressure or hype
Looked around and liked what I saw
Date of experience: December 10, 2023
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Hassle, free car, repair peace of mind for free car repair
Date of experience: December 13, 2023
I really have not had to use it but I know others who are well pleased.
A friend of mine has it.
Date of experience: October 2, 2023
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
My last phone call went fine, but I never had to use the service in any way as of yet.
Phone call went well...
Why not? Lol!
Date of experience: December 14, 2023
You guys are professional and very fast. Keep up the good work
Date of experience: December 14, 2023
Approval was quick with no hassles. I saved some money. Thanks again
Thought it compared better with the other competitors
Date of experience: December 13, 2023
We're happy to hear this. Let us know if you need anything else.
Very satisfied the agents very courteous and helpful
Went I saw the commercial on TV it just cut my attention it look very good
Date of experience: December 13, 2023
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Great customer service, and take time to listen to my situation
Date of experience: December 10, 2023
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Great service. Thank you...Thank you...Thank you...
My car was paid off and I needed to add extended warranty.
Date of experience: December 13, 2023
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Removed and installed a new credit card for automatic payment!
Date of experience: December 12, 2023
Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.
Customer service was great and friendly. Answered all my questions
Advertising
Date of experience: December 13, 2023
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Provided information needed for my car expense and very courteous
Seemed like affordable option and has proven to be a good decision
Date of experience: December 13, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
Agent was very helpful on helping me with my claims & very knowledgeable on selecting my services
Agent was very clear and understandable
After researching for a good warranty company, it appears that car shield was rated as four stars
Date of experience: December 10, 2023
Thank you for your time and review. If you have any questions give us a call!
The difficulty with the android app is frustrating but the staff compensate for that problem.
Excellent
Referd by a friend
Date of experience: December 10, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
My experience with car shield was very very very bad. I will never recommend anyone to car shield.
I chose car shield to have an auto coverage on my vehicle.
Date of experience: December 11, 2023
Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates.
FOR MANY MANY MANY MANY YEARS CAR SHIELD HAS BEEN SIMPLY AMAZING AND DEPENDABLE AND AWESOME TAKING CARE OF ME AND MY FAMILY.
SPECTACULAR
BEAUTIFUL REFERENCE.
Date of experience: December 11, 2023
Thank you for your time and review. If you have any questions give us a call!
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.
Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.