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CarShield has a rating of 4.2 stars from 3,613 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I have 2 vehicles covered under car shield including my 19 year old Land Cruiser. It comes with specific & straight forward guidance if we ever break down. Very happy to know I'm covered in the future!
Engine blew up and they only covered $1200 out of the $6000. My shop provided all the necessary details from cause of failure to freeze frame data. They refused to pay the entire claim. Even though all parts were covered under the contract. If you google this company you'll understand why there's a 10 million dollar lawsuit for deceptive ads. No shop or dealership wants to deal with CarShield either. They are difficult to work with and do not pay out. Save yourself and go with another company.
Have had nothing but good contacts with Car Shield.
Heard and read a lot of good things about them and it has proven to be true!
Date of experience: December 1, 2023
My experience with Car Shield was very delightful!
I heard from friends that Car Shield was a tremendous help, so I decided to give them a chance. I recently submitted my first claim and I was quite pleased that I had no issues. I’m very happy that I chose Car Shield.
Date of experience: December 1, 2023
I was satisfied with prompt attention and assistance.
I liked the cost and coverage. But I haven't had to use them yet.
Date of experience: December 1, 2023
Every time I've had to use my car shield they have always came thru it's a good thing to have.
It’s a good coverage to have.
Date of experience: November 2, 2023
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Good experience with recent services needed. No time lapse in approval for what they would cover.
I watch the advertisement and endorsement by some of my favorite stars.
Date of experience: December 1, 2023
Car Shield addressed my problem quickly and took care of it.
Well done
Their prices sounded good
Date of experience: December 1, 2023
We’re happy to help. Let us know if you need anything else.
Thank you for handling my concerns quickly and efficiently.
Concern was handled in a very courteous and professional manner. Thank you for handling my concerns in a timely manner as well.
Date of experience: December 1, 2023
Thank you for your time and review. If you have any questions give us a call!
Be truly explained things correctly and people who have never been through this
Date of experience: December 1, 2023
I had an electronic problem with my car, and they took care of it
There was a mixup with The repair, and they finally straightened it out With Kia in Medford, Oregon
Seeing the commercials on TV helped
Date of experience: December 1, 2023
I went down there because my truck was not blowing hot air
I chose Car Shield because the way they put it they would cover things on your car well to find out they don’t cover the parts when you call in that you need so I’ve been paying all these months for the first time I needed it they wouldn’t pay so why haven’t
Date of experience: December 1, 2023
Car shield gives you peace of mind and the staff is very helpful I would recommend them to anyone
Date of experience: December 1, 2023
Thank you for your time and review. If you have any questions give us a call!
Way too long for approval and not fair with daily retail rate reimbursed
Terrible and horrible
Most commercials on TV. Ice T made my mind up
Date of experience: December 1, 2023
They were attentive and dealt with the contractor efficiently!
Great
TV Commercial...
Date of experience: December 1, 2023
Agent shows patience. With customers and explained everything quite easy for me.
What they described made a whole lot of sense.
Date of experience: December 1, 2023
Asked about covered services, got positive feedback.
Best coverage
Date of experience: December 1, 2023
Air sensors needed replacing. Car shield won't cover.
The advisement said they cover repairs. Haha
Date of experience: December 1, 2023
I paid 74$ and change was wondering if thats my regular payment going forward.
Had my monthly payment reduced
Date of experience: December 1, 2023
Customer service was great even though I didn't need service anymore
Heard a lot about it
Date of experience: November 26, 2023
Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.
Alarm system and locks were not working now they are working on it's own
Good
Date of experience: November 4, 2023
Thank you for your time. If you have any questions give us a call!
Only paid $100 for $600 of repairs on my cars. I'm just so thankful for Carshield
I had a major issue with my car and had to pay out of my pocket. A friend told me about carshield.
Date of experience: November 9, 2023
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
With car shield it was good the shop I will never deal with again
It was good
I needed a service contract and they were the best I try
Date of experience: November 1, 2023
Car shield got my truck fixed very fast and payed for the car rental
Car shield is very far and a good company
Date of experience: November 2, 2023
Great awesome outstanding etc.i had an issue an it was resolved
Televisión advertisement and I had CarShield in the past
Date of experience: November 24, 2023
Thank you for your time and review. If you have any questions give us a call!
Changed the card on which I was billed for the service.
To protect against any large charges for repairs required.
Date of experience: November 24, 2023
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.
Thank you for your time and review. If you have any questions give us a call!