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CarShield has a rating of 4.2 stars from 3,613 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I have 2 vehicles covered under car shield including my 19 year old Land Cruiser. It comes with specific & straight forward guidance if we ever break down. Very happy to know I'm covered in the future!
After many years (7) of being with your company and very little repair claims; now that a major repair is needed you'll have dropped the ball with a lot of red tape and inquisitions. I've paid my premiums like clockwork every month. I'm not at all happy with your service or professionalism towards fixing my car, you'll looking for the cheap route to solve my issues. Cheapness seems to be your best interest and not satisfying a seven (7) year customer!
Very satisfied with the way Car shield handled the our situation
They answered my questions satisfactory
We heard of car shield from commercials
Date of experience: November 17, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
No problems with this service. Agent was very competent.
Had to change b payment card.
Good service.
Date of experience: November 23, 2023
Always ready to help, great coverage at a great price.
Excellent
Easy to use
Date of experience: November 19, 2023
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Great service and happy customer. I feel safe with these services..
Great service.
Warranty needed.
Date of experience: November 22, 2023
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
On point.get the job done and ready to go home for the day
Great
Review are good
Date of experience: November 3, 2023
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
Everything was gone very well it was a very good experience.
I’ve used them before, and it was very good experience
Date of experience: November 20, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
Little slow on responding. Not quite finished yet to give a full response
Very helpful
Date of experience: November 21, 2023
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
I called with a question and it was answered right away.
Date of experience: November 20, 2023
I just called to ask if a certain service was covered.
Date of experience: November 20, 2023
Only needed a jump twice. Service was provided immediately.
No problems.
Date of experience: November 21, 2023
Thank you for your time and review. If you have any questions give us a call!
Service agent had no problem taking care of me,and helping me save
I think they are great
Date of experience: November 21, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
The staff worked well on their part of the repair without my needing to clarify the problem
No pressure marketing
Date of experience: November 10, 2023
We're happy to hear this. Let us know if you need anything else.
I have not had anything wrong with my car as far as experience with car shield
Because they were recommended to me
Date of experience: November 19, 2023
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Call shield fixed my car with no problem thank you
Date of experience: November 20, 2023
We’re happy to help. Let us know if you need anything else.
My problem turns out not to be a covered occurrence.
Phone person was good. He was attentive, efficient and understandable!!
Offered me a reasonable deal
Date of experience: November 20, 2023
That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.
See above, I did have ant experience with the company
Date of experience: November 20, 2023
Thank you for your time and review. If you have any questions give us a call!
Had trouble with couple of vendors and/or contractors but the customer service was exceptional.
Single woman no close help.
Perfect for me.
Date of experience: November 20, 2023
Listen to your concerns and thoroughly check for any other issues
Date of experience: November 20, 2023
New customer still waiting to receive my contract through the mail!
Heard some nice things about you. So I am giving you a shot as a new customer.
Date of experience: November 19, 2023
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
They took care of our repairs when needed. Someone always answered our call.
Polite and knowledgeable
The plan was in our price range.
Date of experience: October 31, 2023
We're happy to hear this. Let us know if you need anything else.
Very knowledgeable, very courteous. Great experience with all sales advisors.
Date of experience: November 16, 2023
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
The customer service representative was very helpful and knowledgeable.
Date of experience: August 11, 2023
Very pleased with car shield service and very easy to obtain service you need.
Very helpful.
Liked their service coverage.
Date of experience: November 16, 2023
We appreciate your support. If you have any questions don't hesitate to give us a call!
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.
We’re happy to help. Let us know if you need anything else.