CarShield has a rating of 4.3 stars from 3,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop, and great experience. CarShield ranks 1st among Auto Repair sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
My customer service rep was amazing from start to finish...so personable, helpful, a great phone presence (patient and kind) that does not shine through much these days. She is an asset to Car Shield. Everything went through smoothly and more! Thank you! Thank you! Happy Holidays.
I was lied to out right by a representative about bumper to bumper coverage (Platinum Protection) and when it came time to utilize coverage I didn't have Protection for a sensor problem and to add salt to the wound I had to pay for diagnostic fee the worst $500 dollars spent. Read this contract before signing any especially the fine print and try your best to read in-between the lines and record your conversations whenever talking with anyone within this company. Left with a disabled car and a $1000 dollar repair. 👎🏽
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Date of experience: March 3, 2024
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Date of experience: February 4, 2024
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No help
Date of experience: October 31, 2023
That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.
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Should something happen to my car, I want protection.
Date of experience: August 13, 2023
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
Since forming in 2005, CarShield has had the privilege of protecting over two million vehicles. With every vehicle, our goal is to provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs. CarShield is committed to being a financial shield in a time of need.
Thank you for your time. If you have any questions give us a call!