CarShield has a rating of 4.2 stars from 4,392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
Great customer service and the willingness to help answer questions
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Why won't you send me my policy information I am getting sick of waiting
My experience with car shield has been very satisfying
None of the problems that I had with my 175,000 mile Volvo were covered.
That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.
Excellent services and references & very well known
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Fairly simple on my part. Shop May have different experience!
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Great value, helpful service, and quality service.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Bad I asked for something which didn't get it. You
We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.
The approval process was easy and straightforward, and the resolution was prompt.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: You have to wait 20 days and 250 miles. And if they think you already know there is a problem they want cover it.
We’re happy to help. Let us know if you need anything else.