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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,032
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Colorado
1 review
0 helpful votes
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Satisfied
December 6, 2023

They reminded me that my payment didn't go through. Have no trouble with car shield.

Date of experience: December 6, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Georgia
2 reviews
0 helpful votes
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Waiting patiently
December 12, 2023

I'm still waiting approval to have my car repaired.

Date of experience: December 5, 2023
Carshield R. CarShield Rep
over a year old

We are always happy to explain your coverage details and assist in any customer service needs, however. We, at CarShield, have little to no control over the decision of your claims. That is up to the administrator of the account.

Georgia
1 review
0 helpful votes
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Agent was polite and answered all questions.
December 4, 2023

Really can't provide an answer, I've never used their service.

Date of experience: December 4, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Missouri
1 review
0 helpful votes
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Machanic's on Call
August 18, 2023

From the beginning from the fist call' everything came together to the end

Date of experience: August 18, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Alabama
1 review
0 helpful votes
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They didn't cover repairs
December 8, 2023

Air sensors needed replacing. Car shield won't cover.

Date of experience: December 1, 2023
Tennessee
1 review
0 helpful votes
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Road side assistance
August 13, 2023

I called and received assistance quickly and efficiently.

Date of experience: August 13, 2023
Indiana
3 reviews
0 helpful votes
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Awesome experience!
November 17, 2023

I recently had to make a type of payment change all went without any issue.

Date of experience: November 17, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Virginia
1 review
0 helpful votes
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I'm sorry that I could not keep my ins.
November 20, 2023

See above, I did have ant experience with the company

Date of experience: November 20, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Pennsylvania
1 review
0 helpful votes
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Ghall' s review.
November 22, 2023

Great service and happy customer. I feel safe with these services..

Date of experience: November 22, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Arizona
2 reviews
0 helpful votes
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My Pacifica
November 27, 2023

My problem turns out not to be a covered occurrence.

Date of experience: November 20, 2023
Carshield R. CarShield Rep
over a year old

That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.