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CaseBuddy USAReviews 29

1.4

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CaseBuddy USA Reviews Summary

CaseBuddy USA has a rating of 1.4 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CaseBuddy USA most frequently mention tracking number and customer service. CaseBuddy USA ranks 192nd among Mobile Accessories sites.

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Florida
2 reviews
3 helpful votes
Follow Holly S.
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My husband ordered me a case with a bluetooth keyboard for Christmas for my ipad pro and the keyboard will not hold a charge or connect to my ipad. I have emailed and have not received a reply and cannot find a phone number to call to get this replaced. It is a shame because the case is nice and the keyboard looked the part if only it had worked as it should have. I am giving 1 star based on the lack of response from the company, I understand that merchandise may be faulty from time to time, but the lack of customer service to issue a replacement is unacceptable.

Date of experience: January 12, 2020
Iowa
2 reviews
3 helpful votes
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I ordered a simple iPhone case in late November. They said they sent it (tracking does not work). They said it arrived in my city & then was returned to their facility due to incomplete address. Purchased via PayPal. Never ever have I had an issue with PayPal. More promises and still nothing from CaseBuddy. Don't waste your time or money with this bogus company!

Date of experience: January 11, 2020
Nevada
1 review
2 helpful votes
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They are a fraud, a scam, and have lousy products! The tracking app doesn't work, and the e-mail address for contact can be delivered.

Date of experience: December 2, 2019
New York
1 review
2 helpful votes
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Fake leather, no confirmation, no customer service, never answered any requests.
These people are a big fraud. Stay away.

Date of experience: November 27, 2019
Nebraska
1 review
2 helpful votes
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Case Buddy Stay far away
November 14, 2019

I purchased the Case Buddy snap case for a Samsung S8. In short,,, it does not work. If you put 4 business cards where they belong and a credit card or license the the slot the magnets do not engage... bottom line is that it can hold 5 business cards and still close. One giant piece of junk

Now, the company. There is no phone number provided. Their address turns out to be a cheesy phone fix it shop in a cheesy strip center. The guy behind the counter alleged he knew nothing.

The product is shipped from 5650 Lindbergh Ln in Bell California... *******. This is shipping for Mega Lion Inc... Google them. They are a giant China based rip off company... read the reviews, it is unbelievable. It took them months to fill an order... they sent me fake tracking numbers... someone who goes by the name of Vela handles the correspondence. She will never call you back. She is not a native English speaker. You can barely understand the emails you receive. What ever she is trying to say is a lie anyway... after all the back and forth i receive the product and it just doesnt work... they charge $9.95 for shipping, this is more than the value of the actual product. I used to manufacture in China and i understand pricing from there... this item would cost about $3.00 FOB local port... there isnt a damned nice thing i could say about this group. I have never been ripped off so badly. Shame on you if you even place an order. Or do it with a credit card and stop payment as soon as you can... i used a debit and it was my error.

Good luck. You can post a review and provide contact info and i will be happy to provide all i have on these scam artists

Date of experience: November 14, 2019
Germany
1 review
0 helpful votes
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Case for galaxy s10e
September 11, 2019

Great, light weight, & sturdy. Phone feels very protected. Plus (bonus), it looks like something that Batman would wear on his utility belt. Well worth the price!

Date of experience: September 11, 2019
Massachusetts
1 review
0 helpful votes
Follow Kimberly K.
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This is the best cover for iPad, bar none. It's leather, holds my Apple pen, & allows me to watch movies, because it has a built in stand. It's perfect!

Date of experience: September 11, 2019
Connecticut
1 review
2 helpful votes
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When the cover it's installed and began to use the device the trifold cover doesn't over the grip needed to hold the IPad. Corners well protected.
Instead the skin feeling on the back should be the material as the corners.

Date of experience: September 5, 2019
Australia
1 review
1 helpful vote
Follow Harris N.
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All good. Arrived in time, happy with the quality and looks. Would most certainly buy again. Casebuddy rocks.

Date of experience: August 30, 2019