• Nokia

Nokia

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Overview

Nokia has a rating of 3.0 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Nokia ranks 42nd among Mobile Phones sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
How would you rate Nokia?
Top Positive Review

“Reliable”

John S.
8/13/19

I often try using different models of phones. And one of the best have used so far is Nokia. Strong and nice product, since way back, from Nokia 3310 till now, they never disappoint, always bringing it strong and fine.

Top Critical Review

“Awful phone,worse customer service.”

Euan C.
5/1/23

Phone stopped working after only a month. Contacted customer care who informed I'd have to send back myself, then wait 15 days after receipt for repair. Also told if I take to have repaired myself warranty would be void. 2 hours spent being told I can't speak to anyone more senior. Told no process for arranging a refund despite faulty product. Finally told matter will be raised as a complaint and escalated. Despite making very clear issue was time sensitive and chasing issue with follow up email no contact in 8 days. Quality of phone very poor as couldn't even turn on, no option to return/replace and incredibly poor customer service.

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user johns4135
Nigeria
3 reviews
17 helpful votes
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August 13th, 2019

I often try using different models of phones.
And one of the best have used so far is Nokia.
Strong and nice product, since way back, from Nokia 3310 till now, they never disappoint, always bringing it strong and fine.

Thumbnail of user euaneva
GB
1 review
0 helpful votes
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May 1st, 2023

Phone stopped working after only a month. Contacted customer care who informed I'd have to send back myself, then wait 15 days after receipt for repair. Also told if I take to have repaired myself warranty would be void. 2 hours spent being told I can't speak to anyone more senior. Told no process for arranging a refund despite faulty product. Finally told matter will be raised as a complaint and escalated. Despite making very clear issue was time sensitive and chasing issue with follow up email no contact in 8 days. Quality of phone very poor as couldn't even turn on, no option to return/replace and incredibly poor customer service.

Tip for consumers:
Prior failing to turn on sound quality terrible, Bluetooth connection failing and screen quality poor.

Products used:
Nokia G22

Service
Value
Shipping
Returns
Quality
Thumbnail of user lecherb
Germany
11 reviews
2 helpful votes
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January 10th, 2021

Nokia is a good company and has been making some very good phone since the early days. I had almost forgotten about then but decided to give them shot so see what he have to offer currently. I bought a new phone from them and it works perfectly. It is what I needed and that makes it a good option.

Thumbnail of user kevinv215
Brazil
9 reviews
6 helpful votes
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January 10th, 2021

Noki is the only phone company that I trust to provide me with the best phones. They don't make as many phan as they used to but then they made I have bought and they works just fine. What I like most about them is their durability and howell they can work under heavy usage without lag.

Thumbnail of user karelv3
Czechia
8 reviews
0 helpful votes
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January 10th, 2021

I bought a phone from them recently and I have to say that I am a bit disappointed with thay things turned out. The first negative then to note is the slow delivery time and especially when you are coming from some places The price was high but the phone was not in that good.

Thumbnail of user katherinh
India
14 reviews
6 helpful votes
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November 26th, 2020

I bought this phone a year ago and I have to say that the build quality is awesome and the performance of the camera is also more balanced than we planned and I am very satisfied with the price, the performance of the phones overall is snappy.

Thumbnail of user barlamg
California
12 reviews
26 helpful votes
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January 29th, 2014

Nokia is not known for its clamshell handsets, but the company does occasionally make a foray into that world, and has done so with the N71. I had this model for over 6 years nokia stop making those phones so i had to buy 4 backup phones. Phone is amazing to bad nokia does not make phones like that any more

Thumbnail of user ratnag
India
12 reviews
18 helpful votes
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January 28th, 2019

I have purchased both Nokia 6 n Nokia 5. But trust me i would ask everyone follow Nokia 6. Very powerful features n camera quality awesome. I was scared before purchasing Nokia again but i don't regret any more. Atleast far far far better than RedMi, Samsung, Vivo, Motorola. Have fun

Thumbnail of user burket2
Texas
4 reviews
0 helpful votes
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October 5th, 2018

Nokia phones were truly great and they offered great specifications for their price. Sadly now they are gone and want them to come back and dominate the market again

Thumbnail of user chrisrogersworks
Florida
1 review
0 helpful votes
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October 10th, 2023

What a joke of a phone. It can't even play YouTube movies you purchase smoothly. Even on the lowest quality. So disappointed in their idea of a smart phone. What a joke of a company.

Tip for consumers:
You're a joke of a company. I'm never purchasing anything you manufacture ever again.

Products used:
400 5g phone

Thumbnail of user markh2491
Maryland
2 reviews
2 helpful votes
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March 9th, 2021

Nokia 5.3 smart phone came up with a great design in body build and a decent performance. Those who are looking for a smart phone with good performance and affordable budget can get it.

Products used:
Nokia 5.3

Service
Value
Shipping
Returns
Quality
Thumbnail of user brookemarieh
Florida
5 reviews
57 helpful votes
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August 29th, 2014

The website has the latest update on the company's most recent phones, accessories, and apps. Plus, it has lots of discounts and freebies! Now, I am thinking about getting the latest Nokia Lumia 635.

Thumbnail of user jamiec73
Germany
3 reviews
0 helpful votes
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January 18th, 2021

It was my first phone. They always did good, even the products made now are great despite of some decisions made. Still love them :)

Thumbnail of user ujirik
Nigeria
3 reviews
4 helpful votes
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May 22nd, 2019

I think Nokia phones are currently the best Android device now especially Nokia 6. Looking forward to maze monster

Thumbnail of user marias278
New York
2 reviews
2 helpful votes
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August 17th, 2017

I do not like products they have done recently but I know they can do more. I want a smartphone like their first bulletproof feature phones

Thumbnail of user deepakk127
India
1 review
0 helpful votes
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December 29th, 2020

I got really a very good condition and very fitted body for my mobile and it is really very amazing for me

Tip for consumers:
I would like to share only I think that it is really very brilliant website for all of us and you have to give a chance to serve this website for yourself

Products used:
Body of Nokia N73

Service
Value
Shipping
Returns
Quality
Thumbnail of user karolinah1
GB
5 reviews
1 helpful vote
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March 29th, 2016

My first phone was Nokia 5310. It was more than 10 years ago and it still works.
Now it's Nokia Lumia 930 that makes me happy

Thumbnail of user chrisc233
GB
10 reviews
7 helpful votes
  • Send Message
March 16th, 2016

The best of the best!
I like their phones. I don't buy other phones

Service
Value
Shipping
Returns
Quality

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3.0
19 reviews
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