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    CDKeys

CDKeys

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Overview

CDKeys has a rating of 4.2 stars from 540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass, and fast delivery. CDKeys ranks 10th among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 15 days

Positive reviews (last 12 months): 91.4%
Positive
307
Neutral
4
Negative
25
View ratings trends
34
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How would you rate CDKeys?

Reviews (540)

Rating

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Reviews that mention popular keywords

customer service (52)
Thumbnail of user jaydnt1
GB
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Trusty. Good and fast with the products no issues at all an overall good site to purchase from and decent prices compared to some.

Reason I chose this business:

Heard about it. Thought i’d give it a go and never stopped since

Date of experience: June 27, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thanks for coming back Jaydn! 😊

Thumbnail of user thamij
South Africa
1 review
2 helpful votes
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July 27th, 2018

I was wrong.im the one who made a mistake and bought the wrong xbox live key. After i raised it with you. You refunded me with no hussles and i bought the right one and everything went well. Delievered in less than 10 secs after purchase.im very sorry for thinking and saying wrong things.

Tip for consumers:
Just got ripped off..just like that.

Service
Value
Shipping
Returns
Quality

Date of experience: July 27, 2018

Thumbnail of user kentd139
Washington
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Good prices, easy activation on Steam, no problems. US Review

Date of experience: July 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thanks Kent! We hope to see you back soon 😄

Thumbnail of user bertilb
GB
1 review
4 helpful votes
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April 2nd, 2022

False advertising. Advertising the game `The MEDIUM' as being available for both the XBOX ONE and SERIES X, and still continuing to do so, when Microsoft have confirmed to me that is not the case. This company took my money, did not deliver what they advertised, and refused to give me a refund
Save your money, and deal with another company that has some morality about them..

Tip for consumers:
Do not buy from them.

Products used:
The Medium video game.

Service
Value
Shipping
Returns
Quality

Date of experience: April 2, 2022

Thumbnail of user unsatisfiedc50
Serbia
1 review
0 helpful votes
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May 9th, 2021

I did not receive the code for what I paid. I paid for V-BUCKS and I received some skin, but did not know that until I redeem the code. After that their support does not answer me for 10 days after providing all requested information.

Service
Value
Shipping
Returns
Quality

Date of experience: May 9, 2021

Thumbnail of user stuarte76
GB
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Whenever I have bought keys from CD keys, they've arrived quickly. Instructions are easy to follow and I've saved myself a fortune. Thank you very much for your service!

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you Stuart! Enjoy! 😊

Thumbnail of user barryt95
GB
1 review
1 helpful vote
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October 6th, 2020

Never had a problem with CDkeys until the last purchase i made on the 27th Sept they took my money on that day i did not recieve the code i emailed them it took 4 days for them to answer back and told me i had to wait 72 hours for a refund its now been 4 days and stil no refund. Do not use these people, i would sooner pay more and guarantee i recieve the item i pay for. So be warned

Date of experience: October 6, 2020

Thumbnail of user kevh24
GB
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Always use CDkeys to pay for anything off PSN always save a few quid….every penny matters, right. Codes always received instantly once you've paid….cant fault them. Highly recommend 5*.

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you, Kev! ❤️️

Thumbnail of user delc46
GB
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Fantastic place to get what you need I have 5 boys and all are gamers and you guys make life so much easier for me and better for them as I can afford to get them most of what they want. Thank you.

Date of experience: May 7, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Always happy to help Del!

Thumbnail of user toml1060
Tennessee
1 review
1 helpful vote
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June 13th, 2022

I'd used CD Keys a couple of years ago, but for Microsoft memberships, so this was my first time with games and using their new Web UI and Android App. Finding the game was incredibly easy, and I really appreciated how much the purchase process reminded me to verify that the key being provided would work on my platform and region.

I had the key immediately after purchasing, and liked that I could purchase in the App and activate the key, then log in with the browser to see the key and copy/paste it into Steam and Origin.

Tip for consumers:
Watch for the region and platform you're buying. There is a lot here, and it's very easy to purchase the wrong thing. As far as I can tell there isn't a return policy like there is with Fanatical.

Products used:
Game keys

Service
Value
Quality

Date of experience: June 13, 2022

Thumbnail of user davidt4258
Ohio
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

I've used this site several times over the years and I can't say enough about how awesome it is. If I'm going to buy something they might have, I check here first!

Date of experience: February 23, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

No, you're awesome David! ❤️️

Thumbnail of user ritac623
New York
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

This is the third time I have used CDKeys. Fast, reliable transaction with decent prices. I would definitely recommend CDKeys!

Reason I chose this business:

Lower prices on games. I am disabled on a fixed income and CDKeys helps me indulge in a favorite pastime with the affordable prices.

Date of experience: June 27, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Yay thanks Rita! We want games to be accessible to all! 🙌

Thumbnail of user jackm1814
GB
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Never used a service like this before but got Napoleon Total War for £4.99 and it was £19.99 on Steam. Very easy to buy and download balboa steam. Impressed!

Date of experience: February 23, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Enjoy your new game, Jack! 😊

Thumbnail of user senthilk11
GB
1 review
2 helpful votes
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April 26th, 2018

Bought a xbox gold live membership key

Bought a xbox gold live membership key for 12 month. CDKEYS supplied with a stolenk keys. I checked with xbox customer service and they confirmed that we are not using the keys.
When I contacted CDKEYS, they did not respond.
Keys are not working, and says it is already redeemed

Date of experience: April 26, 2018

Thumbnail of user hohinlaw2
Netherlands
1 review
0 helpful votes
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August 17th, 2024

Xbox gamepass besteld via CDkeys.com en betaald via iDeal. 1 minuut later ontving ik een mail dat de bestelling niet is gelukt en dat het geld wordt teruggestort. Ik heb alle communicatie via de mail:

Charles van CDKeys zegt meermaals dat ik bij mijn eigen bank moet zijn om te vragen waar het geld is. Dus ik heb via de chat contact opgenomen met ING en zij zeggen dat CDKeys bij hun iDeal provider moet vragen waar het geld is en een terugbetaalverzoek moeten indienen bij hun iDeal provider.

Ik heb al 2 weken mailcontact met CDKeys en nog steeds geen geld retour gehad. Nu lees ik bij Trustpilot dat meerdere personen de dupe is van hetzelfde. Ik heb alle communicatie met CDKeys en mijn bank via de mail en chat. Als het niet wordt opgelost dan raad mijn bank aan om hulp te gaan vragen bij Thuiswinkel.org.

Ik zal in ieder geval op alle kanalen van CDKeys.com mijn verhaal doen en iedereen laten weten dat dit bedrijf dit vaker doet.

Service
Value
Shipping
Returns
Quality

Date of experience: August 7, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Hi Hohin,

We're really sorry for the trouble you’ve experienced. I want to let you know that we’ve processed your refund, and we’re actively working with our payment provider to ensure everything goes through smoothly. We’ll keep you updated and make sure everything is resolved.

Thanks for your patience. If you have any more questions or need anything else, please feel free to reach out to our support team.

Thumbnail of user rekagob
Netherlands
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Wanted to play risk of Rain 2 without waiting for summer sales was able to get it super fast at a great price

Date of experience: June 3, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

We love to hear it! :D

Thumbnail of user archieh77
GB
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Purchase menu very buggy and kept cycling back again and again

Date of experience: July 25, 2024

Thumbnail of user jeeyg
Australia
1 review
1 helpful vote
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October 5th, 2020

DO NOT BUY FROM THIS COMPANY, ITS A SCAM. Preordered a game, after release the website never got passed an error code *please try again* later. Contacted support and they told me "the key has already been access and used". That's right even with the website still showing the error code they tell me that the key was already accessed. This company and its employees lies through their teeth and is there to scam you. Any further email to them is ignored, had to get my money back from a bank charge back. Stay well away.

Date of experience: October 5, 2020

Thumbnail of user destinykinq101
California
1 review
1 helpful vote
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September 21st, 2023
Verified purchase

So I bought starfield from CDkeys, for about 54 bucks. I received the code in my email and I opened it to recieve the code, but when I used the codes they were already used. I requested for a customer support to get em replaced, and if I can't get them replaced I demand for a refund. I WAITED until the next day midnight to get a respond. Guess what the response was? They just emailed me what do I think of their customer support. After a WHOLE day of waiting, they couldn't replace the codes or even refund me. I RECCOMEND never buy from this website. To be honest, I've happened to buy from this website before and nothing happened. But until now this has happened 2 times already. This website isn't worth the risk. Or your hard earned money.

Tip for consumers:
Don't buy from this website, not worth the risk. Although you can have good experience from this website.

Service
Value
Shipping
Returns
Quality

Date of experience: September 21, 2023

Thumbnail of user mihaid11
Romania
1 review
1 helpful vote
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October 14th, 2020

I bought Black Ops 4 for xbox. Two months later I didn't receive the code ore my money back. Support only sends template messages.

Don't buy from them, they're stealing your money.

Date of experience: October 14, 2020

Thumbnail of user nicor6
AE
2 reviews
0 helpful votes
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November 15th, 2018

For us all good they are a trusted partner and we did the full review from buying to contacting the support https://www.keyhub.com/blog/is-cdkeys-com-legit/

Date of experience: November 14, 2018

Thumbnail of user davids2249
Switzerland
2 reviews
19 helpful votes
  • Send Message
April 18th, 2020

Here is my honest experience of using cdkeys>

If you buy with cdkeys, you are taking a dangerous gamble!

I purchased 2 codes for Xbox One, and both were invalid! (I saved photos, and screenshots to prove this, and sent them along with my support request)

So far I have completed six! Support requests, two paypal claims, and still have had no refund or contact with cdkeys. I even tried to contact them via facebook, I was ignored for many days, then got and unsympathetic, unhelpful and rude message from their team - and yes it was the 'official' cdkeys facebook account!

If you buy with cdkeys, you are taking a dangerous gamble, because if you ever have a problem, they will ignore you and treat you with a high level of disrespect.

17 days after I tried to contact them for help, I am still without refund or communication, my paypal claims for 'more information from seller' have been ignored.

When a customer posts a negative review on trustpilot, cdkeys employ many fake positive reviews to flood the page until the negative comment is not visible!... and because they are a 'paid ' business account, they are allowed to do this unchecked! At least sitejabber genuinely reflects the real experiences of actual customers.

Cdkeys is one seriously disgusting company to deal with.

Date of experience: April 18, 2020

Thumbnail of user jamesb9899
Florida
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

CD keys all ways comes through with great sells. Can always find a great deal on a game or game pass

Date of experience: June 21, 2024

Thumbnail of user provb
GB
1 review
2 helpful votes
  • Send Message
September 14th, 2023
Verified purchase

On the very rare occasion that you get a key that works, great but if you have any problems then you just get ignored, they will steal your money and never reply to any emails.
AVOID

Service
Value
Shipping
Returns
Quality

Date of experience: September 14, 2023

Thumbnail of user dp462
Australia
1 review
0 helpful votes
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February 14th, 2022

I purchased a key for Star Wars squadron, Move forward a month and the game has been removed from my EA games list. When looking through my CDKeys purchase list the game has also been removed to cover up the fact that they purchased the keys illegally and fraudulently sold them.

Tip for consumers:
DONT

Products used:
Game key

Service
Value
Shipping
Returns
Quality

Date of experience: February 14, 2022

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From the business

WHAT IS CDKEYS?
CDKeys.com specialises in providing the best digital codes for the hottest games. We combine the lowest prices with fast digital delivery.
The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.

CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards, or top-up cards at low prices.

CUSTOMER SUPPORT
Our Customer Service team is committed to delivering exceptional customer support to our customers. Our dedicated team of professionals is here to provide you with a seamless and hassle-free experience offering 24/7 support. Whether you have questions, or concerns, or need assistance, we are committed to being your reliable partner every step of the way.

MAKING BUYING GAMES SIMPLE
We have made buying your favourite games simple, easy, and quick. When you purchase from CDKeys you will receive an email to your inbox with your unique CD Key Code. We even help explain how to redeem the key on your chosen platform. All our products are digital, which makes delivery super fast. It also makes us eco-friendly and sustainable.

IS CDKEYS LEGIT?
We are a well-established and reputable company with a proven track record of delivering high-quality products/services and outstanding customer support to over 20+ million customers.

Business History

The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.

CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards or top up cards at low prices.

Company Representative

Thumbnail of user saads41
Adam C.
Adam [CDKeys Community Manager]
Typically responds within 15 days

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