CDKeys

Code didn't work which I give 0 stars but CDKeys got right back to me immediately and tried to solve the problem. Good CSR team I suppose. I'm still waiting for a refund.

Lied to me about refund then tried taking my review down, very sad...

Charged 2 keys, told me refund was made TWICE (was not according to PayPal). Told Cdkeys there was no refund according to paypal, then suddenly an instant refund because I insisted otherwise I probably wouldn't have gotteb my refund. Then I reviewed them and they reported it for defamatory?

My sons code didn't work and we we're emailed back in about 10 minutes. It was a mistake on his part he entered a 0 instead of a D. But Inwas very impressed with the speed of the assistance

I received an invalid key which I could not redeem and upon trying to get in contact with them for 5 days they kept on stalling me only by saying they will look into this and get in touch but then ghosting me with no replies of my follow up emails, I am on PS PLUS PREMIUM which will expire soon and wanted to extend it but could not because of the error I kept on receiving and in the end had to ask for a refund which they said will happen within 7 days time if the key is not redeemed, I will return to let you know if the refund goes properly

They are always the cheapest site when it comes to buying a new game.

My Paypal account was hacked and I was charged for 2 orders from CDKeys totaling $799.50. Chase refused to issue a refund because the order was placed from my email. I wrote CDKeys and asked them to help with the fraudulent order. Their response: "We have checked our system and can see that the transactions were processed successfully and an order confirmation email was sent to this email address." When I responded I never received the emails and to please resend, they answered:
"We're sorry, but due to security reasons, we are unable to share sensitive information here.
We recommend contacting your bank or card provider directly and asking them to request this information from us. We will be happy to assist them in their investigation". I don't understand why all of a sudden this was "sensitive information" if they had already sent confirmation emails to me previously? Chase will only contact vendors via telephone. CDKeys would not respond to my subsequent emails requesting a working customer service number so that Chase could contact them.

I made it clear to CDKeys that I did not expect them to issue a refund, and that I only wanted assistance with my fraudulent case. Chase would not credit my account and the entire experience was an absolute nightmare.

CDKeys is pretty much the only place I purchase games nowadays. The service is great, website easy to use, and the prices are almost always cheaper than elsewhere!

I purchased call of duty modern warfare 3 and saw that will only get the game when it launches and that I will not get early access so i asked for a refund and I got a email saying that I will get a refund so I didn't cancelled the transaction and they scammed my by reducing the price and not giving back the money of apart from it at all

I purchased a game key in late November as a gift for a family member. Went to redeem the game but some thief had already redeemed the code in early December and let me stress it was not me! CDKEYS told me to contact Microsoft Xbox who confirmed that somebody had redeemed the game in early December. I go back to CDKEYS with this evidence, but they want nothing to do with reimbursing me my money or even being decent enough to give me a new key. I am well angry with CDKEYS and would not recommend you go anywhere near them if you buy a game and its stolen by a hacker in Russia for example and CDKEYS tell you to get lost. CDKEYS ARE A JOKE! Also the customer service is useless.

Ordered a key, got sent a key, didn't work. Contacted support, followed their instructions, key still didn't work. Now won't give me a refund or a working key. BEEN RIPPED OFF!

UPDATE: CDKeys have now refunded me the full amount for the key and given me a £5 discount for my next purchase.

I really enjoy this site and will 100% use it again. But some of the discounts are barely even a discount and I know that it is not their fault but sometimes I might as well just use steam

It was quick and fast and easy to use. It is for good money aswell. Thankyou.

I placed an order for a PSN card for my nephew for his birthday present who lives in USA, the amount was taken from my bank account, but I received nothing under the pretext that only people who live in USA who are entitled to place the order.
I tried to contact support for the refund, but no reaction from them.

They tried to charge me 2 times. I never received a code and the customer service is a joke. Don't buy products from here just spend a little more and know your not getting scammed.

Delivery was pretty quick (maybe 10 minutes). The game required a prerequisite launcher download. Process overall took an hour from the time of purchase to the time I was pressing "Story".

Tried to work with this company, but they refuse to take responsibility for sending me a non activated code then they followed up by claiming that I redeemed it! I DID NOT REDEEM THE CODE! They refuse to supply me with an active, valid code and refuse to refund my payment. Do NOT do business with them… buyer beware… if it seems too good to be true, it probably is.

Worst Customer Service I've experienced in years.
I placed multiple orders with CD keys without a problem. Today, I went to buy something and got rejected. I figured I entered my card number wrong so I switched to PayPal. My order went into 'requires verification status'. So I went ahead and jumped through their hoops.
They approve the order. I go to get my key... and boom. It's back to verification. Before I can even look at my email, I have another message that says my order has been cancelled and refunded. Weird, but okay. I try again with a different card and it works but goes BACK into verification!
I jump through different hoops. They ask about the PayPal charge back. I say 'That was you guys. I didn't ask for that. I just want my product'. They ask the SAME QUESTION AGAIN! Which I'm like 'Okay, I just answered but I'll try another way'.
A moment later, they cancel/reject the order and say 'I hope this explains the situation'. What explanation? There was none! And then they wouldn't reply to my requests for more information including the following questions:
1) Why are my orders being rejected?
2) Should I just never bother to work with you again?
3) Can you communicate the problem to me so I can fix it?
They clearly don't care so if you get verification request, you're probably just done. This was terrible and I'll never go back to them again.

Bought a copy of Battlefield 5 for Origin, tried to redeem the code and got informed it had already been redeemed.

CD Keys informed me that the code was valid and un used, got in contact with Origin and told me the code had been redeemed on a different account that wasn't mine.

Have tried to contact CD Keys customer support again and are now ignoring my emails. DO NOT PURCHASE FROM THIS SITE!

C

Always a smooth transaction. I am a searcher of prices before I buy and almost every time this company is the best prices. It's fast easy and lots to choose from.

Yep! Couldn't pass up this deal! My first purchase with CDKeys and it won't be my last with deals like this!

Sold a game that was broken, asked for a refund and they refused to issue one. Said because the code had been redeemed that they don't have to do anything. Thieves of the highest order.

I have bought countless keys from CDKeys before, however recently, I purchased three Xbox game pass keys. One of which did work for my friend - the other two did not ("ALREADY REDEEMED"). CDKeys then go on to gaslight me by saying I did it wrong, or already had xbox game pass (I have not had xbox game pass in months). I have not seen my money back, and won't be buying again from CDK.

I bought a game key for a title that's really glitchy/performs terribly. I did my due diligence - made sure everything was updated, double-checked settings, contacted the game creator's customer support, and even did a full reinstall. The game just works like crap when using multiple monitors, which was certainly something I couldn't have guessed would be the case prior to purchase/install (it's 2022 why would a game not work with multiple displays?!). Instead of CDKeys issuing a refund or store credit for the broken product so I could buy a game from them that actually works, they basically just said, "tough luck." You can't know its a broken, glitchy game until you install and, once you do, you're screwed - they keep your money & walk away. I essentially got punished for making an effort/spending my own time to get a defective game working. They're just in it for a quick buck. They don't care if they're selling you poo and, when they do, there's no service whatsoever. Don't buy from them. Get it somewhere that stands behind what they sell.