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    CDKeys

CDKeys

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Overview

CDKeys has a rating of 4.2 stars from 540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass, and fast delivery. CDKeys ranks 10th among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 15 days

Positive reviews (last 12 months): 91.4%
Positive
307
Neutral
4
Negative
25
View ratings trends
34
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Reviews (540)

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customer service (52)
Thumbnail of user pepino221996
Czechia
1 review
0 helpful votes
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May 9th, 2023

I made order and paid. But cd key still no recieved. For 4 days and no response from service... best shop...

Service
Value
Shipping
Returns
Quality

Date of experience: May 9, 2023

Thumbnail of user charbela3
Canada
1 review
1 helpful vote
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May 18th, 2020

Avoid.
CD keys was recommended to me by a close friend who had 3 previous transactions that went without any problems. Well different story for me. I placed a order for a 7$ game, immediately I received a email saying my order has been placed on hold which I understand but I received another email saying they want me to send a picture of my payment card placed on a piece of paper with the date and time written on it, the last digits of my card showing, expiry date and name. Well the card I use doesn't display my name. After a while they send me a email back saying that my name isn't on the card and they need a picture of a VALID ID with my name showing, expiry date and picture. Either a drivers license, passport or national ID... I've been online shopping for years. Never and I repeat NEVER, has a website put a 7$ TRANSACTION ON HOLD AND NEEDS ME TO SEND A PICTURE OF A DRIVERS LICENCE. After going back and forth with what they call customer service. I canceled my order immediately and demanded a refund. I suggest you avoid this pathetic excuse of a company. CDKEYS has lost not only a sale but a customer for life. I understand trying to make sure that the card isn't hacked but for a SINGLE $7 purchase? F*ckin Seriously? I don't usually leave reviews but this was the worst experience I've ever had with ANY COMPANY. Please do everyone a favour and close up shop. F*CKIN USELESS

Date of experience: May 18, 2020

Thumbnail of user izayat
Bulgaria
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Easy shopping for the games you want and the to get the codes you need for the games, even with preordering games with nice discounts.

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Enjoy your new game! 😊

Thumbnail of user jasond451
GB
1 review
1 helpful vote
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March 24th, 2020

Was sent a used code for a game I bought for £50 and so I sent a support ticket and they still havnt replied after 3 days.

Date of experience: March 24, 2020

Thumbnail of user chrisq179
Missouri
1 review
0 helpful votes
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August 14th, 2020

Bought a game, got a email that does Nothing! I asked for a refund, nothing! They kept my 50 bucks. Stay away from these scamming MFers!

Date of experience: August 14, 2020

Thumbnail of user alexb1989
GB
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

F22 PC great value for money, EA app cuts out and restarts loosing saved car setup, better with steam app

Date of experience: January 20, 2024

Thumbnail of user georginaj35
GB
1 review
0 helpful votes
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March 16th, 2024
Verified purchase

I ordered 2 add ons for the sims 4 on xbox 1 and followed the instructions but didn't get my games

Date of experience: March 6, 2024

Thumbnail of user olliew36
GB
1 review
0 helpful votes
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March 13th, 2024
Verified purchase

It gave me the key straight away no complicated stuff so its good :) and no im not a bot

Date of experience: March 3, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you, Ollie! ❤️️

Thumbnail of user davep1132
Arkansas
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

Easily picked up the key I needed and used it without issue. Saved me money, which I love!

Date of experience: March 8, 2024

Thumbnail of user jonathang1163
Arizona
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

The code of my steam card gift card was already redeem so I pay $20 dollars for nothing.

Date of experience: February 28, 2024

Thumbnail of user bobs2413
Florida
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Quick easy order, all good...quick easy order, all good

Date of experience: May 5, 2024

Thumbnail of user jadenb74
Kenya
1 review
2 helpful votes
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March 2nd, 2020

The First time i used cdkeys everything worked alright, the made me use skrill and it worked i got whatever i was buying.(This was in 2016)

In 2017 when i was buying a psn code, They took my money but then decide to review it before they even release my download, I then get told i need to send in my bank card picture with the date and time written on a piece of paper! This is completely bizarre. - never before have any reputable company asked for this kind of information. I do that.(Should have known better)
A few months later skrill stops working on their site and i am now forced to use paypal(Ok),
In 2018 when i was buying a code from their site using paypal, after checking out i got this message: "Your payment was declined by the payment processor" but they took my money from my card but i NEVER got the code, 2 weeks the same amount is deducted from my card for the same purchase, i was smart enough and i called my bank and alerted them of this situation and they cancelled my card and i filled a form which they would use to get the money back for me, the process took like 3 weeks and i got my money back

After that i got a new card(Debit card)

From this point i set paypal to use "paypal balance" as the first choice of payment t, then my card
2 months later i tied to buy a code from cdkeys once again(just a test) and this is the message i get: "Your payment was declined by the payment processor".

So the story is: this site will use your personal information to steal money from your acount(if you use a debit card), NEVER give your personal info to sites that ask you to send a photo of your id / passport and written paperof text of their site

Date of experience: March 2, 2020

Thumbnail of user pezn
GB
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Fast delivery, no bother, great price. Always good service here

Date of experience: May 4, 2024

Thumbnail of user jamesc7483
GB
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

So easy to navigate the site.
Just what you need when itching to play a new game.

Date of experience: March 1, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you, James! Enjoy your new addition to the game library❤️️

Thumbnail of user davidw7587
GB
1 review
1 helpful vote
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March 7th, 2024
Verified purchase

Asked for a refund less than 7 hours after a purchase still waiting over 8 days later

Date of experience: February 26, 2024

Thumbnail of user revengingc
GB
1 review
0 helpful votes
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May 17th, 2021

I boight valhalla and it worked. Im sas to say I put 250+ hoirs in. I recently bought another thing and it hasnt worked. I dont trust it anymore.

Date of experience: May 17, 2021

Thumbnail of user leek750
GB
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I am Not happy cuz haven't recived my refund and I thought this company was real and legit I'm not one bit happy about it

Date of experience: February 26, 2024

Thumbnail of user haleyc167
South Carolina
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Great selection and easy process. Happy with the inexpensive pricing! So happy I found this site!

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you, Haley! ❤️️

Thumbnail of user johns15245
GB
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Everything went perfect and was a good price, got the email quickly and it worked great.

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Enjoy Football Manager, John! 😊

Thumbnail of user johana67
New York
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Easiest purchase and delivery of service, got the code as soon as I paid. No issues

Date of experience: February 23, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you Johan! ❤️️

Thumbnail of user stevens3204
North Carolina
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

I've only had two issues with them. The first one was an invalid code, and while PROVING it to the them was a hassle by itself. What really pissed me off was the complete lack of contact and several times leaving me to believe that they were deliberately ignoring me in hopes that I would just forget. After roughly a week they finally told me that they'll give me a refund which took an additional two weeks. THIS current issue comes from the WWe2k23 Icon edition I had purchased on the 3rd. Early Access/Official release for this edition was SUPPOSED to be 12am March 14th for my timezone. Not only have I not gotten my code but customer service refuses to even acknowledge me outside of their copy/paste initial response of "We release the keys on the official release date and the date on our product page. Rest assured we'll email you when you're given your code." Even though my question specifically asked WHEN since it's now 340pm March14th and I still have no key for the game that I $#*!ing bought. After doing a little digging it seems they have over sold the number of copies they had. Now you'd think ANY business would at least come up with some $#*!ing half assed excuse as to why people aren't getting what they paid for. But no, this company just decides "$#*!'em" and since they refuse to be accredited by the BBB.Org should be all the information you need to know. Stay away from them, it is not worth saving the $20 when we have to deal with this $#*! and all lack of actual customer service. $#*! these people, unless something is AT LEAST 50% off, just don't bother, it's not worth it.

Tip for consumers:
Castrate yourself with blunt rocks, that's a better use of time instead of using CDKeys.com.

Products used:
I have bought several games from this site, they have all been at least a year old so there hasn't been a problem outside of a single invalid code.

Service
Value
Shipping
Returns
Quality

Date of experience: March 14, 2023

Thumbnail of user gaiarianz
Israel
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

I am always happy with the service from CDkeys. Never any issues with instant delivery

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you! ❤️️

Thumbnail of user jakef257
GB
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Worked like I wanted it to do and I am very happy with my purchase

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you, Jake! ❤️️

Thumbnail of user kevint1709
Washington
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

The software key worked on the Steam platform. That's all that I could ask for.

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you, Kevin! ❤️️

Thumbnail of user anonn30
New York
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

It is very good to find this dlc for only 60 cent played beat it welll done

Date of experience: February 23, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Enjoy your new addition to Batman! 😊

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From the business

WHAT IS CDKEYS?
CDKeys.com specialises in providing the best digital codes for the hottest games. We combine the lowest prices with fast digital delivery.
The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.

CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards, or top-up cards at low prices.

CUSTOMER SUPPORT
Our Customer Service team is committed to delivering exceptional customer support to our customers. Our dedicated team of professionals is here to provide you with a seamless and hassle-free experience offering 24/7 support. Whether you have questions, or concerns, or need assistance, we are committed to being your reliable partner every step of the way.

MAKING BUYING GAMES SIMPLE
We have made buying your favourite games simple, easy, and quick. When you purchase from CDKeys you will receive an email to your inbox with your unique CD Key Code. We even help explain how to redeem the key on your chosen platform. All our products are digital, which makes delivery super fast. It also makes us eco-friendly and sustainable.

IS CDKEYS LEGIT?
We are a well-established and reputable company with a proven track record of delivering high-quality products/services and outstanding customer support to over 20+ million customers.

Business History

The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.

CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards or top up cards at low prices.

Company Representative

Thumbnail of user saads41
Adam C.
Adam [CDKeys Community Manager]
Typically responds within 15 days

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