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    CDKeys

CDKeys

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Overview

CDKeys has a rating of 4.2 stars from 539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass, and fast delivery. CDKeys ranks 10th among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 15 days

Positive reviews (last 12 months): 91.3%
Positive
306
Neutral
4
Negative
25
View ratings trends
34
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How would you rate CDKeys?

Reviews (539)

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customer service (52)
Thumbnail of user adamc1642
GB
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Always fast and precise. Definitely something I'd recommend.

Date of experience: August 22, 2024

Thumbnail of user aubreya69
Arkansas
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Great price on dlc. Fast delivery. Was exactly what I wanted

Reason I chose this business:

Had the best price. I have always had great deals on Cdkeys

Date of experience: August 22, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thanks Aubrey! 🎉

Thumbnail of user matthewl1679
GB
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I always buy from CDKeys if I want to buy a game for a cheap price, the service is fast and reliable and reaches my email in seconds.

Reason I chose this business:

I chose CDKeys because I heard good things about it around the internet, despite it being a hidden gem in the gaming industry.

Date of experience: August 12, 2024

Thumbnail of user adamj996
GB
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I don't always use cd keys. Ocassionaly there is a better deal elsewhere or I just want to support the dev more. But when me and my freinds have used it, it has been top quality. My freind bought a key of arma that had already been activated and the customer service where incredibly helpful. I will keep using this site until I find a reason not too.

Date of experience: June 4, 2024

Thumbnail of user rows1
Texas
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Please refer to Title keep up the good work keep everything cheap please.

Reason I chose this business:

Cuz its cheap

Date of experience: August 21, 2024

Thumbnail of user alexd1422
GB
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I got the code delivered within 1 minute and it worked perfectly on Steam.

Reason I chose this business:

I like the layout of the website and quick service.

Date of experience: August 21, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Now that's fast! Thanks Alex 😁

Thumbnail of user richardh4360
California
1 review
0 helpful votes
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March 4th, 2024

I ordered a copy of The Elder Scrolls Online: Gold Road Collection, But the codes they gave me didn't work. I tried contacting Customer support multiple times, but i just get the generic "we are looking into the issue" message with no response.

Update: CDKeys has since fixed the issue and refunded via gift card. I tried a new purchase with a new key and surprisingly it worked. Customer support was nice, but took way longer then they said to respond with a solution. Take caution here, especially with customer support.

Service
Value
Shipping
Returns
Quality

Date of experience: February 23, 2024

Thumbnail of user moeg19
California
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

CdKeys is literally my only go to place cause they always seem to have amazing deals. I've never had a single issue getting a key or have had the need to contact support at all. 100% recommend

Date of experience: June 20, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thanks for always choosing us Moe! 🥰

Thumbnail of user brennansanchez99
California
1 review
3 helpful votes
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August 13th, 2023

I'm bought a game pass ultimate, it said it was redeemed, so i contacted customer service sent them all the proof they needed and still didn't make it right. Don't use or trust this site bunch if scammers.

Tip for consumers:
Terrible site just buy the regular game pass

Products used:
Game pass was bad said it was already used and customer service did nothing to help me

Value
Shipping
Returns
Quality

Date of experience: August 13, 2023

Thumbnail of user whoa2
GB
1 review
7 helpful votes
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August 24th, 2021
Verified purchase

Ordered a key for Dead by Daylight with some DLC add-ons, received a key that only unlocked the original game. 5 days so far and no help.

Customer service gave the 'your case is a priority' response 4 days ago and even their Twitter has said they've forwarded my info. I've had to put in a Paypal dispute which can take a whole month to resolve.

If you want a game for cheap and are willing to risk not being able to play it, or having to spend time chasing them if things go wrong then go for it but for the sake of a few quid, after my experience I am steering clear of them.

Service
Value

Date of experience: August 24, 2021

Thumbnail of user neilt156
GB
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

I've purchased several codes over the last 2 years without issue, but the latest code they sent doesn't work. They're now hiding behind retail law saying as I activated the code it is now considered as a service completed. Surely having a code that is valid is the main requirement and not just having delivered it. CDKeys claim to resolve issues within 72 hours, but it's six days and counting and they now don't even respond to emails. Having seen other similar reviews it appears these issues have only started in the last few months or so, therefore this may be an indication of the company's deterioration. I will avoid this company from now on.

Products used:
Digital code

Service
Value
Returns
Quality

Date of experience: August 29, 2022

Thumbnail of user andrejz5
Slovakia
1 review
12 helpful votes
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October 18th, 2021
Verified purchase

In the past it was reliable shop, but my last order was terrible. The key for yearly EA play was already used by someone else, after 2 weeks they sent me another code, also already used. Communication with them is difficult, they respond on email once per week and I didn't get any resolution. Looks like nowadays this shop is scam, avoid it and buy somewhere else..

Tip for consumers:
Do not shop here, you won't get working code and your money is lost

Service
Value
Shipping
Returns
Quality

Date of experience: October 18, 2021

Thumbnail of user nickb995
Alabama
1 review
1 helpful vote
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September 5th, 2022

Bought 12 month xbox live subscription and one of the codes was already redeemed. Customer service would not help to resolve the issue. I reported them to Microsoft and they advised to never do business with CDKeys again. They stated that they have received many complaints about their shady business dealings.

Products used:
digital code

Service
Value
Shipping
Returns
Quality

Date of experience: September 5, 2022

Thumbnail of user chrisn1037
Indiana
1 review
2 helpful votes
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January 12th, 2023

The key code is only guaranteed to work for 7 days. Inclement weather delayed my grandson's celebration until day 10. Representative pointed to Terms and conditions and didn't even try to help. All of this to save $10 and lost 50. No attempt to resolve issue. Blamed PlayStation but did not attempt to resolve. Fighting it now through my credit card.

Tip for consumers:
If you choose to proceed, you need to use code in 5 days so you can argue with them for 2 days before they point to the terms and conditions that you are out of luck.

Products used:
the key code never worked

Service
Value
Returns
Quality

Date of experience: January 12, 2023

Thumbnail of user jasont1443
GB
1 review
1 helpful vote
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September 14th, 2022
Verified purchase

As with many now I'm starting to have serious issues with cdkeys.
Purchased key appears to have been already used and after an initial reply from support requesting I supply further information I've been ignored.
Avoid until they get their act together
Update: I have eventually been issued with a working key so have added a couple of stars. Will need to see their service improve before I use them again however.

Date of experience: September 14, 2022

Thumbnail of user joshk410
Texas
1 review
6 helpful votes
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January 11th, 2023
Verified purchase

Sold me an invalid code and will not replace it or try to help me in any way. They quit replying after I provided all the necessary screenshots proving it was an invalid code. They are taking advantage of people and stealing their money. I know other people have got real codes but it isn't worth the gamble. Spend the extra 10$ and buy from PS Store.

Tip for consumers:
Don’t use this website buy from ps store

Products used:
PS Plus subscription

Date of experience: January 11, 2023

Thumbnail of user ryanm1461
Canada
1 review
3 helpful votes
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June 25th, 2022

I paid and they sent me a code that had already been used. Opened a case and they asked for specific pieces of evidence. Provided them and then didn't hear a peep. Escalated it to PayPal and PayPal denied it, clearly without proof as the code did not work. So you won't be protected if/when it goes south

Tip for consumers:
A tip - don't use this site. Find another way

Products used:
Digital download

Service
Value
Returns

Date of experience: June 25, 2022

Thumbnail of user reviewero111
GB
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Emailed me almost immediately about my order and great prices I would happily buy again

Reason I chose this business:

From a friend

Date of experience: August 18, 2024

Thumbnail of user db785
Ohio
2 reviews
9 helpful votes
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October 24th, 2021

Hi everyone, I will say I used to have faith in CDKeys however my last transaction which was paid resulted in me receiving no key from them. I reached out to customer service which is now handled by another firm.
I received no response from anyone. However I did get an email asking about how my service experience was.
Won't purchase from them again. Save your money and time and shop elsewhere.

Service
Value
Shipping
Returns
Quality

Date of experience: October 24, 2021

Thumbnail of user krish343
GB
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Was convinced this was some sort of scam right up until I typed the code into steam and worked 100%. Game I've wanted for ages literally 80% cheaper than on steam directly. Will definitely be getting more titles.

Service
Value
Quality

Date of experience: February 23, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you Kris! We love to hear about savings! ❤️️

Thumbnail of user davidd3492
Texas
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

Purchased online code was told it was for game system after purchase was told only for pc refused to give a refund contacted PayPal they refused refund because the company lied tried to login on my account to be told i was banned by cdkeys from accessing any of my account information this company is a scam would not recommend anybody do business unless you want to lose money

Tip for consumers:
Don’t they will rip you off they do not stand behind their product or anything they say

Products used:
Online game card

Date of experience: December 10, 2021

Thumbnail of user thomasd1912
Colorado
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

I tried using a PlayStation Plus code from them and Sony even said it is not valid. I am trying to get my money back good thing I use PayPal and I started a dispute. They have been trying to give me a runaround for a week now. Never buying anything here again.

Tip for consumers:
Avoid this site

Products used:
Key

Service
Value
Returns
Quality

Date of experience: June 16, 2022

Thumbnail of user benc1412
GB
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

My son was immersed in an older game and encouraged me to try it - it's RRP was too much but CD keys offered an inexpensive way to purchase...>20% of the price on a well know PC game platform - the key worked flawlessly. Recommended

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you Ben, Hope you can enjoy some great game time with your son! ❤️️

Thumbnail of user peterr1833
GB
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Ive bought quite a few things from Cdkeys from games and subscriptions to licence keys for office or windows, always super fast delivery and never had any issues activating the products bought, highly recommended.

Date of experience: February 22, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you Peter! 😊

Thumbnail of user macd33
GB
1 review
2 helpful votes
  • Send Message
October 1st, 2020

Take my advise and do not purchase anything from CDKeys.com. I paid for a game which I bought from them 2 weeks ago. I tried to contact cdkeys.com support, and still no game code, no money back, no answer on my emails. All positive reviews on Trustpilot are made by hired troll farm/s to cover very bad reputation and reviews... google be for you buy

Date of experience: October 1, 2020

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From the business

WHAT IS CDKEYS?
CDKeys.com specialises in providing the best digital codes for the hottest games. We combine the lowest prices with fast digital delivery.
The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.

CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards, or top-up cards at low prices.

CUSTOMER SUPPORT
Our Customer Service team is committed to delivering exceptional customer support to our customers. Our dedicated team of professionals is here to provide you with a seamless and hassle-free experience offering 24/7 support. Whether you have questions, or concerns, or need assistance, we are committed to being your reliable partner every step of the way.

MAKING BUYING GAMES SIMPLE
We have made buying your favourite games simple, easy, and quick. When you purchase from CDKeys you will receive an email to your inbox with your unique CD Key Code. We even help explain how to redeem the key on your chosen platform. All our products are digital, which makes delivery super fast. It also makes us eco-friendly and sustainable.

IS CDKEYS LEGIT?
We are a well-established and reputable company with a proven track record of delivering high-quality products/services and outstanding customer support to over 20+ million customers.

Business History

The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.

CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards or top up cards at low prices.

Company Representative

Thumbnail of user saads41
Adam C.
Adam [CDKeys Community Manager]
Typically responds within 15 days

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