CDKeys has a rating of 4.2 stars from 539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass, and fast delivery. CDKeys ranks 10th among Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 15 days
Purchased a 1 year playstation plus code for my country. They sent me a code for the wrong country I can't use. They stopped replying to emails. The phone number doesn't seem to work or no one answers. These people are scammers. Avoid at all costs.
Date of experience: January 29, 2023
I was able to purchase Spider-Man 2 at half the price I've seen on any other market. Amazing and easy experience and I would recommend to anyone!
I was looking for a cheaper price for a game that wasn’t on sale, so I turned to CDKeys
Date of experience: July 18, 2024
Horrible experience. No delivery on an order and now I have to dispute the charge with my bank. Filed a ticket and they didn't respond despite me following up twice more. Going on 3 days of them ignoring my ticket. Do not, and I repeat, do not deal with this site.
Products used:
2k24 VC code
Date of experience: September 23, 2023
I was a little skeptical before I tried it, but I'm so glad I did. I purchased a game for 15$ rather than the 40$ if I bought straight through steam. The code was emailed to me immediately, and it worked with no issues. I have no idea why it has such a low rating on this review site, because it worked great for me! I'll be back for sure!
Tip for consumers:
It worked great for me, instant delivery to my email for the steam code!
Products used:
PC Game
Date of experience: September 11, 2022
Order process was fine. However I made a mistake with the email address I had used. I reached out to get some help with this and in 2 days time only received 1 reply. They requested me to send a picture of my cc, which I immediately did. After a few more reminders I gave up.
Hopeless customer service, definitely don't recommend for anyone to do business here.
Date of experience: February 11, 2020
I've purchased a few games from cdkeys.com about 3-5 dollars per game. As soon as I paid around 10 dollars for a Deluxe Rainbow 6 Siege key, it came up as invalid when I tried to install. Response from the company has SOLEY been automated. Regardless of screenshots or following their instructions, it's just automated responses that don't help but give you the run around. If you try to call their customer support number, it automatically goes to busy and is NEVER available. Place is a rip off. If you want to risk 3-5 bucks, then I say it may be worth it, if you're trying to get a more expensive game, don't trust these people.
Tip for consumers:
Be careful spending big money on this site. A few bucks I can get over but if this Invalid Code no response crap had happened for one of the newer expensive games, I'd be furious.
Date of experience: September 28, 2023
After buying a several keys from them successfully I thought this was a great company but then I paid for one that didn't work. Long story short they kept the money didn't reply to emails and cut me of live chat. Total scam company.
Date of experience: September 7, 2020
100% poor customer service.
I purchased a Xbox live gold 12 month member ship code not realizing until I attempted to redeem that it was for the wrong region (not EU/UK).
In total I have received 2 emails from them, one automated confirming they will respond to me in due course and then a second generic email a day later.
In total I have sent 4-5 emails requesting a full refund under the distance regulations act and they just choose t ignore.
Im fortunate that I paid using my credit card so i've decided to go through the credit card dispute route.
Disgusting service by cdkeys and I will never use them again and would not recommended using them so beware.
Date of experience: March 30, 2020
I've saved about 150 USD buying keys from CDKeys.com on a few games that I have been wanting to buy on steam but were always costly or limited sales that only gave up to 10 to 30% off. The only real letdown is their badge system and affiliate program and linked accounts go hand and hand so actually getting all badges is hard they review all affiliate applications and can just deny you even if you needed it to get the badge. Also, their links to outside accounts like steam, uplay, origin, and youtube are broken and need to be fixed.
Products used:
Digital Game Keys
Date of experience: June 24, 2021
I dont even want to give a star, money started coming out of my account unlawfully, i do not know how they managed to get my card details, there has been no email order confirmation either, watch these guys and customer support fails to refund stolen money
Products used:
none
Date of experience: June 27, 2023
I bought a 12 month PS Plus subscription from them but when I entered the key, it had already been used. I contacted their support and sent screenshots etc. but got nothing except "sorry for the delay". After 4 weeks I got PayPal involved but it's not covered by their Payment Protection scheme, so I've lost £42.
Buy keys from reputable retailers and avoid these scammers!
Date of experience: November 4, 2020
Terrible experience after purchasing RAGE 2 PC (ASIA) + DLC. Received the wrong key. After using the key on Bethesda.net Launcher an error is received mentioning that the key is invalid. It is clear that they are selling fake/used cdkeys.
Did get in touch with customer service who acknowledged the issue but did not provide any assistance. They mentioned that it would take 10 days to decide whether the case was eligible for a refund. I have not heard from them since. Ticker number that was logged with CDKeys '*******'
Date of experience: August 22, 2020
My personal encounter with them has been nothing short of a digital conundrum. After making a purchase for a digital download, I found myself empty-handed, as if I had sent my money into the abyss. Their customer support, which I expected to be a beacon of help, turned out to be nothing more than a farcical ordeal, keeping me waiting for nearly half a day before they got back to me. It's been over 24 hours now, and I remain in limbo, without the download I paid for or even a response. It's now been several days and I have yet to receive my download or a response after multiple attempts. My advice: Steer clear of this website at all costs!
Products used:
Xbox Game Pass digital download
Date of experience: October 26, 2023
Good prices and very easy and quick to get code. Very happy. Would happily use this very good service again. Two thirds of the price of Xbox own website for gamepass.
Saw online,and prices very good.
Date of experience: June 27, 2024
Spend a few bucks more and get your games elsewhere. I tried saving a few bucks on a game, but received an invalid key. Sent numerous support tickets but all of them were ignored. This company is very shady, no contact number, no reply to support ticket.
Edit. Support finally contacted me, but they did resolve the issue.
Date of experience: December 21, 2015
I have bought many games from CD Keys and have never been let down or bamboozled. They are legitimate and they really do deliver the keys instantly. I've saved hundreds by buying through this website.
Date of experience: February 28, 2024
Thank you! ❤️️
I usually wait for sales on steam and the rest of my launchers and then check cdkeys for anything cheaper, most of the time it's always cheaper and delivers faster than anyone else.
Date of experience: June 20, 2024
Someone fraudulently used my financial information to purchase from here. It could not have been any more obvious it was fraud as they made purchase and then immediately changed email for delivery. Company will not refund. They also don't want to give email up for security reasons so protects the thief just not me.
Date of experience: September 8, 2020
I brought a couple of expansion games to which i received an email telling me it was under review, for what reason is beyond me.
They took my money but then decide to review it before they even release my download - absolute joke of a company.
I then get told i need to send in my bank card picture with the date and time written on a piece of paper! This is completely bizarre. - never before have any reputable company asked for this kind of information.
I would think twice before placing an order with these people.
Date of experience: December 16, 2017
I ordered a key from cdkeys.com and they sent me a legitimate key. I didn't know this though, I thought I'd been ripped off. The problem was that the key could not be activated via blizzard.net. You actually need to download their new stupid steam-like app in order to run the game I bought. So, I owe CDKeys.com an apology and I should be more wary of games produced by blizzard.
Date of experience: October 2, 2019
I had made a purchase for my grandson only to find out what we ordered was not the right one for his Xbox. So within five minutes I made a request for a refund. They sent an email saying they are reviewing this but that was a month ago. I have sent many emails and those crooks, thieves refuse to answer or give me a refund And I get no response from them I decided to go ahead and open the code to give to my grandson. Well guess what? I can't, they say it has expired. So now they took not only my money but the purchase as well! Do not deal with this company!
Date of experience: June 6, 2020
Ordered a key, they blocked my order, demanded pictures of my credit cards and IDs and after providing them, they rejected my order without providing a reason. I got no refund either. All of this just because i used a Revolut virtual card.
Proof of purchase added.
Reddit is full of reports of these scammer scum demanding pictures of people's credit cards and IDs. That is one thing, but rejecting an order after providing said pictures is the lowest of the low and the absolute worst purchase experience ever.
Lost money, time and got no key either. Trash site.
Date of experience: November 17, 2019
2nd year that I've ordered ps plus, yearly membership through CD keys. Always instant access to numbers, directions on how to use. Can't beat their prices, cheapest on the internet. Safe & secure account. & I love how they've updated their website.
Date of experience: April 6, 2021
I bought an expansion pack for my son. It was fake and did not work. They told me it was fine. It has been a horrid day, my son is very down losing his pocket money. Avoid. Stolen money and poor customer service.
Tip for consumers:
Avoid this site.Fake keys.
Products used:
We bought an expansion pack key and it was fake.
Date of experience: January 22, 2021
Bought a shark card from CDkeys on the 26/04/2022 for £66. It had already been used and CDkeys didn't help refund the money and denying the code has been previously used! Even though Xbox support confirmed the code was not redeemed by my account. I would avoid this company at all costs!
Date of experience: May 3, 2022
WHAT IS CDKEYS?
CDKeys.com specialises in providing the best digital codes for the hottest games. We combine the lowest prices with fast digital delivery.
The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.
CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards, or top-up cards at low prices.
CUSTOMER SUPPORT
Our Customer Service team is committed to delivering exceptional customer support to our customers. Our dedicated team of professionals is here to provide you with a seamless and hassle-free experience offering 24/7 support. Whether you have questions, or concerns, or need assistance, we are committed to being your reliable partner every step of the way.
MAKING BUYING GAMES SIMPLE
We have made buying your favourite games simple, easy, and quick. When you purchase from CDKeys you will receive an email to your inbox with your unique CD Key Code. We even help explain how to redeem the key on your chosen platform. All our products are digital, which makes delivery super fast. It also makes us eco-friendly and sustainable.
IS CDKEYS LEGIT?
We are a well-established and reputable company with a proven track record of delivering high-quality products/services and outstanding customer support to over 20+ million customers.
The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.
CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards or top up cards at low prices.
Thanks Alan! See you again soon 😁