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    CDKeys

CDKeys

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Overview

CDKeys has a rating of 4.2 stars from 540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass, and fast delivery. CDKeys ranks 10th among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 15 days

Positive reviews (last 12 months): 91.4%
Positive
307
Neutral
4
Negative
25
View ratings trends
34
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How would you rate CDKeys?

Reviews (540)

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customer service (52)
Thumbnail of user matthewg1840
South Carolina
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

I purchased XBox Game Pass 3 months. The transaction was simple and I got the code for the product immediately. I would definitely buy from them again.

Date of experience: February 23, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Enjoy Xbox Game Pass, Matthew! ❤️️

Thumbnail of user jonathana590
GB
1 review
1 helpful vote
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October 27th, 2022

After the reviews was going to get a game that was half price but after registering realized this site is not worth the risk. Full price for non scam for me im afraid.

Service
Value
Shipping
Returns
Quality

Date of experience: October 27, 2022

Thumbnail of user jesusa341
Georgia
1 review
0 helpful votes
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March 16th, 2024
Verified purchase

They are great to buy games from and they also have fast quick response time on inquiries that you may have on the keys that you have bought! Will buy from them again and I do recommend them!

Date of experience: March 6, 2024

Thumbnail of user andrewm3412
GB
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I have used CD keys for several years as the service is great with great prices on games.

Date of experience: June 27, 2024

Thumbnail of user andrews3262
GB
1 review
2 helpful votes
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October 19th, 2023

Bought an Xbox live 12 month subscription 3 days ago, received the 4x codes and only 3 work but they only show 3 month subscription.

I haven't activated them on the Xbox, raised a support ticket & dm'd CD Keys on Twitter both 3 days ago and heard NOTHING.

Raised a dispute with my bank to get a refund due to not getting what I paid for and also ZERO communication from CD Keys, banks raised a chargeback.

Used CD Keys in the past and been great but something seems to have gone wrong in their customer service dept.

Service
Value
Shipping
Returns
Quality

Date of experience: October 19, 2023

Thumbnail of user michaelm5649
Romania
1 review
1 helpful vote
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November 2nd, 2020

They took my money for a game, I received a message saying they can't deliver and 3 months later no game, no money back. Support always says: we'll be back in 72 days

Date of experience: November 2, 2020

Thumbnail of user julianh193
GB
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

I found the whole experience of ordering and purchasing an Xbox live subscription easy and straightforward. Would highly recommend.

Date of experience: May 3, 2024

Thumbnail of user jiffys1
California
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

I missed the Steam sale for many of the expansions I wanted. Fortunately, CDKeys was still offering them at similar prices, and all the expansions work just fine!

Date of experience: March 1, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you! ❤️️

Thumbnail of user maliaj8
New York
2 reviews
0 helpful votes
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July 20th, 2024
Verified purchase

The codes for Xbox Game pass saved me nearly $7/month! Thank you

Date of experience: July 10, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

That's a great saving! 🙌

Thumbnail of user chris.smith.assessor
GB
1 review
1 helpful vote
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November 10th, 2023

I accidentally purchased the wrong version of Call of Duty from this site.

I didnt realize until I had activated it - now I am stuck with a product I cannot use.

Totally ridiculous and unfair

Value
Returns

Date of experience: November 10, 2023

Thumbnail of user saads41
Adam C. – CDKeys Rep

Hi Chris, Thank you for your feedback. We understand your frustration, however, once the game has been downloaded the game is tied to your account. So we are unable to offer you a refund

Thumbnail of user nevercdkeyscome
Netherlands
1 review
2 helpful votes
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January 26th, 2019

Order number: *******3362

Have a key now after 19 hours. It's the standard edition, not deluxe as I ordered. Bumped up review score to two stars from one.

Date of experience: January 26, 2019

Thumbnail of user mt160
Colorado
1 review
4 helpful votes
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July 21st, 2018

Have bought 2 keys from the site to have both of them not work and be called DUPLICATE already used codes from Steam server. They have since fixed the issue. Just beware

Date of experience: July 21, 2018

Thumbnail of user jamesturner51819
South Carolina
1 review
0 helpful votes
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April 27th, 2023

This company will send you a fake key and then when you contact them to fix it they say once the key is sent to you it's unable to be refunded or exchanged. SCAM! BE CAREFUL.

Date of experience: April 27, 2023

Thumbnail of user ahmeda484
Egypt
1 review
0 helpful votes
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August 28th, 2020

I paid 17 euro for fallout 76 played it for some time, then i change my laptop 4 months later when i tried to activate the game on my new laptop it said the trail has finished! WTF I PAID 17 EURO FOR A $#*!ING FREE TRAIL ALSO ON MY OLD LAPTOP THAT HAD THE GAME ACTIVATED IN FIRST PLACE THE GAME ISNT ACTIVE ANYMORE AND THE LAUNCHER IS ASKING ME TO BUY IT AGAIN

Date of experience: August 28, 2020

Thumbnail of user viviennec30
New Zealand
1 review
1 helpful vote
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July 31st, 2022

Worked first couple of times and now just times out updating everytime we load up to go play.
Need our money back please.

Date of experience: July 31, 2022

Thumbnail of user jamiep580
GB
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Spending new years eve alone like a saddo I thought I would buy Football Manager 2023 from CDKeys for £32. At least playing that would cheer me up. Not the case. They sent me a picture of a code, with instructions to validate the code on the redeem.footballmanager website. I typed it in perfectly, yet it says it is not a valid code, I try about 20 times and different variations just in case.
I email support and tell them they sent an invalid code, can I either have a refund or just send me a real code. Wait hours for a reply just for them to say 'No we sent you a real code, email football manager support instead'. Obviously that won't help as I know it is invalid. I email them any way, wait all the next day for a reply just for Sega support to say 'No that code was redeemed by someone else' Which proves my point. I email CDKeys 2 more times with screen shots and copying Sega supports email etc... no reply.
So I have been absolutely scammed out of £32 and now they don't answer their emails. My only choice is to keep pestering them and keep leaving 1* reviews where ever I can to show people, DO NOT BUY ANYTHING FROM THEM!

Tip for consumers:
Don't ever buy anything from them. You will get scammed and lose your money.

Products used:
PC Game

Service
Value
Shipping
Returns
Quality

Date of experience: January 2, 2023

Thumbnail of user ianm434
Australia
1 review
0 helpful votes
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September 3rd, 2020

I purchased a game from the website with the region setting being "worldwide". Two exceptions were listed (US and Canada) so, as they did not apply to me, I felt safe to get the game from them.

The game did not work due to it being region locked which was confirmed by the company when I complained. I was refunded but, the advertising for that game, and likely others, is incorrect.

After repeated attempts by me to make contact with the company about this false advertising, My complaint and concerns have been ignored and, even now, The game is still be falsely advertised as having a "worldwide" region key.

Dishonest and untrstworthy.

Additional Info -- CDKeys Support staff closed my open ticket addresssing the false advertising claim about the specific game I purchased (order No. *******5897), Snowrunner on PC on the 22nd July, 2020. The ticket was closed with NO contact from the company, NO warning it would be closed or any contact in the slightest.

PS -- I have chat scripts, screen shots and emails to back up everything I am saying about this company/issue.

Date of experience: September 3, 2020

Thumbnail of user kevinh3119
California
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I've shopped CDkeys for years and appreciate the prices and selection they offer.

Date of experience: June 27, 2024

Thumbnail of user jonathanb1877
Ohio
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Whenever it's time to renew my XBox and PlayStation subscription I make my way over to CD Keys because of the discounts.

Date of experience: June 20, 2024

Thumbnail of user kennans2
New York
1 review
0 helpful votes
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March 13th, 2024
Verified purchase

The handful of purchases I have made have always given me a key that works without issue on my Steam account

Date of experience: March 3, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you, Kennan! ❤️️

Thumbnail of user totekt
GB
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

No issues whatsoever the codes always work through the respective stores like steam etc. Highly recommend cdkeys if you're a pc gamer.

Date of experience: February 28, 2024

Thumbnail of user saads41
Adam C. – CDKeys Rep

Thank you! ❤️️

Thumbnail of user ryleed6
Virginia
1 review
0 helpful votes
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September 12th, 2022

I had accidentally refreshed the page when i was a guest shopper and lost the code before i could get it and couldn't get order number for customer service so i got scammed because i refreshed.

Date of experience: September 12, 2022

Thumbnail of user mikes5190
Maryland
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Found what o was looking with a quick search. Laid it out well.

Reason I chose this business:

Cheap prices and quick checkout & delivery to email

Date of experience: June 27, 2024

Thumbnail of user leannes246
GB
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Hassle free and received code straight away. Great prices too

Reason I chose this business:

Because I don't like paying and you give great service

Date of experience: June 27, 2024

Thumbnail of user emberr3
GB
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Transaction was quick, simple and efficient.
Exactly what I'd hoped for.

Date of experience: June 27, 2024

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From the business

WHAT IS CDKEYS?
CDKeys.com specialises in providing the best digital codes for the hottest games. We combine the lowest prices with fast digital delivery.
The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.

CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards, or top-up cards at low prices.

CUSTOMER SUPPORT
Our Customer Service team is committed to delivering exceptional customer support to our customers. Our dedicated team of professionals is here to provide you with a seamless and hassle-free experience offering 24/7 support. Whether you have questions, or concerns, or need assistance, we are committed to being your reliable partner every step of the way.

MAKING BUYING GAMES SIMPLE
We have made buying your favourite games simple, easy, and quick. When you purchase from CDKeys you will receive an email to your inbox with your unique CD Key Code. We even help explain how to redeem the key on your chosen platform. All our products are digital, which makes delivery super fast. It also makes us eco-friendly and sustainable.

IS CDKEYS LEGIT?
We are a well-established and reputable company with a proven track record of delivering high-quality products/services and outstanding customer support to over 20+ million customers.

Business History

The team behind CDKeys.com has over 20 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts gamers first.

CDKeys.com provides you with the widest selection of the hottest and latest games whether Xbox, PlayStation, PC Games or Nintendo at the best prices. You can also get your subscriptions, Live points, expansion packs, Network cards or top up cards at low prices.

Company Representative

Thumbnail of user saads41
Adam C.
Adam [CDKeys Community Manager]
Typically responds within 15 days

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